Evaluating Dual Performance Measures on Information Dashboards: Effects of Anchoring and Presentation Format

2013 ◽  
Vol 27 (2) ◽  
pp. 21-34 ◽  
Author(s):  
Hans van der Heijden
Keyword(s):  
Emergency Room ◽  
Performance Assessment ◽  
Performance Measures ◽  
General Public ◽  
Relevant Information ◽  
Performance Level ◽  
Presentation Format ◽  
Operational Performance ◽  
Target Performance ◽  
Dual Performance

ABSTRACT This study examines aspects of dual performance measures in the context of organizations disclosing operational performance to the general public through information dashboards. Dual performance measures are measures where performance is a function of two values, one value denoting the percentage of a group to which the measure refers and one value denoting the performance level achieved by that particular percentage. Dual measures must be anchored to either target percentage or target performance level before a decision on over- or under-performance can be made. A 2 × 2 experiment (n = 222), involving performance assessment of a fictional emergency room, varies anchor and presentation format, and measures the effects on subjective performance of the emergency room, as well as perceived informativeness and attractiveness of the dashboard. The results indicate, first, that choice of anchor matters, in the sense that anchor choice can mask or accentuate relevant information, thereby influencing subjective performance. Second, a pictorial unit chart combined with a performance-level anchor is perceived to be the most informative and most attractive dashboard display. The study contributes to research on the design of information dashboards by developing theory on the effectiveness of reporting dual performance measures.

A voyage to Ancient Greek Harbours on board Limenoscope

2007 ◽  
Vol 7 (1) ◽  
pp. 253-260 ◽  
Author(s):  
T. Theodoulou ◽  
C. Memos
Keyword(s):  
Black Sea ◽  
General Public ◽  
Aegean Sea ◽  
Relevant Information ◽  
The Black Sea ◽  
Ancient Greek ◽  
Web Based ◽  
Database Structure ◽  
Historical Role ◽  
Concise Information

Limenoscope is a web based database aiming at promoting the cultural heritage regarding ancient Greek harbours and disseminate the relevant information equally to the general public and to researchers with an interest in that particular cognitive field. The scope of the project is the realization of a database, where one can search for concise information relevant to the historical role, the topography, the morphology, as well as the technical works and installations of ancient harbours in the Mediterranean and the Black Sea. The Database started off with the registration of harbours located in the Aegean Sea and Cyprus, dating from Archaic to Byzantine times. Special emphasis is laid on the bibliographical update of the data forms of the harbour sites, as well as on the related references in ancient literature. The database enables the locating of these sites on a general map, where photographs, plans etc. are also archived. The principles of the database structure are briefly presented along with an example, that of the harbour of Phalasarna, among the harbours registered therein.

Habitability Assessment of Passenger Vessels Based on ISO Criteria

2005 ◽  
Vol 42 (01) ◽  
pp. 43-51
Author(s):  
Kadir Sariöz ◽  
Ebru Sariöz
Keyword(s):  
Performance Assessment ◽  
Performance Measures ◽  
Well Being ◽  
Sea State ◽  
Seakeeping Performance ◽  
Vertical Accelerations ◽  
Response Amplitude Operators ◽  
Passenger Vessel ◽  
Iso 2631 ◽  
Limiting Value

The seakeeping performance of passenger vessels is generally assessed by using a procedure based on the probability of exceeding specified ship responses in a sea environment particular to the ship's route. The percentage of time the responses are below specified limits in a particular sea state can be determined from an oceanographic database through application of the response amplitude operators. However, this procedure is strongly affected by the chosen limiting criteria. This is particularly the case for passenger vessels where many conflicting criteria are used to assess the effect of motions and accelerations on comfort and well-being of passengers. This paper investigates the effect of seakeeping criteria on habit-ability performance assessment for passenger vessels. Conventional seakeeping performance measures are evaluated for various levels of vertical accelerations defined by the ISO 2631 standard. It is shown that the estimated habitability performance of a passenger vessel greatly depends on the level of limiting value selected as the seakeeping criteria.

HCS: Designing a Balanced Scorecard in a Knowledge-Based Firm

2001 ◽  
Vol 16 (4) ◽  
pp. 569-601 ◽  
Author(s):  
Chris Moore ◽  
Beverly J. Rowe ◽  
Sally K. Widener
Keyword(s):  
Human Capital ◽  
Performance Measures ◽  
Measurement System ◽  
Balanced Scorecard ◽  
Systems Design ◽  
Operational Performance ◽  
Performance Measurement System ◽  
Knowledge Based ◽  
Consulting Services ◽  
Strategic Context

The purpose of this case is to enable you to design a performance measurement system using a balanced scorecard. This case is based on factual issues and decisions faced by the real-world managers and employees of Holloway Consulting Services (HCS) (names and dollar amounts have been changed). HCS is a service firm that provides its customers with managed business solutions, i.e., integrating outsourcing options with systems design and support. Currently, HCS collects several financial and operational performance measures; however, Sharon Holloway, owner of HCS, is concerned that these measures are not adequate for a firm that competes using intangible assets, especially human capital. Therefore, she plans to implement a balanced scorecard in which performance measures are linked to the firm's strategy. This case provides you with the opportunity to develop a balanced scorecard that incorporates both traditional and nontraditional performance measures within the strategic context of a knowledge-based firm.

An Innovative Solar Energy and Decision Support System Approach by Using IoT

2020 ◽  
pp. 169-187
Author(s):  
Ufuk Cebeci ◽  
Zehra Düzgit ◽  
Cansu Çavdar
Keyword(s):  
Internet Of Things ◽  
Solar Energy ◽  
Performance Measures ◽  
Mobile Communications ◽  
System Approach ◽  
Electric Energy ◽  
Power Failure ◽  
The World ◽  
Target Performance ◽  
Solar Powered

Global warming affects everyone, and the effects will be more dangerous all over the world in time. Therefore, it is very important to use our world's limited resources and to prefer the renewable resources such as solar energy and wind energy. In this study, the authors consider an elevator system, which includes a solar-powered and conventional one with some new Internet-of-Things (IoT) features. The elevator may be operated by both electric energy and solar energy. Solar energy, as being a renewable energy source, leads to various benefits. Internet-of-Things-enabled elevator has a global system for mobile communications (GSM) module to send messages to pre-specified receivers in case of a power failure. The target performance measures are defined, and the advantages of the solar-powered smart elevator are explained.

Statistical Features for Extractive Automatic Text Summarization

2020 ◽  
pp. 619-637
Author(s):  
Yogesh Kumar Meena ◽  
Dinesh Gopalani
Keyword(s):  
Big Data ◽  
Performance Measures ◽  
Relevant Information ◽  
Text Summarization ◽  
Statistical Features ◽  
Information Need ◽  
Evaluation Measures ◽  
Large Size ◽  
Automatic Text Summarization ◽  
Automatic Text

Automatic Text Summarization (ATS) enables users to save their precious time to retrieve their relevant information need while searching voluminous big data. Text summaries are sensitive to scoring methods, as most of the methods requires to weight features for sentence scoring. In this chapter, various statistical features proposed by researchers for extractive automatic text summarization are explored. Features that perform well are termed as best features using ROUGE evaluation measures and used for creating feature combinations. After that, best performing feature combinations are identified. Performance evaluation of best performing feature combinations on short, medium and large size documents is also conducted using same ROUGE performance measures.

Framework for Aggregating Highway Asset Performance Measures

2012 ◽  
Vol 2271 (1) ◽  
pp. 37-44 ◽  
Author(s):  
Mohammadsaied Dehghanisanij ◽  
Gerardo W. Flintsch ◽  
Jack Verhoeven
Keyword(s):  
Performance Assessment ◽  
Performance Measures ◽  
Health Indicators ◽  
Assessment Method ◽  
Sustainable Transportation ◽  
Transportation Infrastructure ◽  
Highway Infrastructure ◽  
Infrastructure Performance ◽  
Health Rating ◽  
The Impact

Transportation infrastructure engineers and managers have realized the importance of appropriate performance assessment and its impact on overall infrastructure performance and condition. The need for robust, comprehensive, and informative performance measures requires further research and study. Recently, the Center for Sustainable Transportation Infrastructure at the Transportation Institute of the Virginia Polytechnic Institute and State University proposed a flexible framework to aggregate condition measures for different highway infrastructure assets and to translate the measures into corridor health indicators. Health indicators for one asset are aggregated into an associated asset health rating, and all asset health ratings are combined into a corridor health rating. This paper modifies this framework to develop a robust performance assessment method that can be used to determine the impact of investment decisions on various dimensions of performance at the corridor level. Instead of aggregating health indicators of an asset into one asset health rating, the method proposes aggregating similar health indicators of different assets into the associated corridor health indicators to develop corridor performance measures. The application of the methodology on a segment of Interstate 81 suggests that the modified approach enables consistent monitoring of different health indicators at the corridor level. The corridor indicators are homogeneous (combined from similar health indicators of different assets). The practicality of the approach is illustrated through its application in a resource allocation example. The results show that decision makers can use the framework as a guideline to allocate resources across different highway assets.

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