scholarly journals Innovation and Big Data in Smart Service Systems

2016 ◽  
Vol 4 (1) ◽  
pp. 11-21 ◽  
Author(s):  
Paul P. Maglio ◽  
Chie-Hyeon Lim
Keyword(s):  
Big Data ◽  
Value Creation ◽  
Economic Activity ◽  
Data Analytics ◽  
Big Data Analytics ◽  
Service Systems ◽  
Research Issues ◽  
Modern View ◽  
Smart Service ◽  
Over Time

As traditionally measured, services, which include everything from transportation to retail to healthcare to entertainment to hospitality and more, account for most economic activity. Taking a more modern view, we define service as value creation that occurs within systems of interacting economic actors. Service systems have been getting smarter over time, as big data analytics have been used to generate information and automate operations that create ever more value for people in the service systems. In this short letter, we describe some of our perspective on the use of big data analytics in smart service systems, suggesting one framework for thinking about big data in this context and outlining a set of research issues.

Integrating Digital Innovation Capabilities Towards Value Creation

2020 ◽  
Vol 16 (4) ◽  
pp. 37-50
Author(s):  
Sampson Abeeku Edu ◽  
Mary Agoyi ◽  
Divine Quazie Agozie
Keyword(s):  
Cloud Computing ◽  
Big Data ◽  
Value Creation ◽  
Data Analytics ◽  
Big Data Analytics ◽  
Managerial Decision ◽  
Technology Infrastructure ◽  
Digital Innovation ◽  
Information Technology Infrastructure ◽  
Operational Activities

Towards the view of value creation through digital applications integration and their complementary characteristics, this study proposes a framework using the resource-based view and the capability view to explore the integration of digital capabilities to support value creation in an organization. The paper adopted a systematic review by exploring literature on digital innovations applications such as big data analytics, cloud computing, and internet of things (IoTs). The conceptual model developed suggested that deploying digital innovation capabilities promotes organizations to benefit in the area the of managerial decision making, enhancing information technology infrastructure alignments, operational activities, and overall firm performance. This article further extends the discussions toward the need to integrate digital innovation capabilities such as IoTs, big data analytics, and cloud computing and the range of relationships existing among these innovations to support value creation for firms towards technology deployment in IS literature.

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