Ethical Behavior through the Lens of Spirituality at Work: A Review Agenda

Think India ◽  
2018 ◽  
Vol 21 (1) ◽  
pp. 1-12
Author(s):  
Gaurav Tiwari ◽  
Prachi Pathak
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Ethical Behavior ◽  
Workplace Spirituality ◽  
Work Environments ◽  
Citizenship Behavior ◽  
Extensive Literature ◽  
Spiritual Values ◽  
Leadership Culture ◽  
The Relationship

Workplace spirituality has now become an integral part of behavioral practices. Over the last decade, researchers have been taking interest in understanding workplace spirituality in organizations. The frequent discussion about spirituality at the workplace has also fortified the perception of ethical behavior among individuals. Ethical behavior among employees has been widely advanced by the spiritual values, which affect the work environments and organizational culture at large. This study reflects upon the relationship and interconnectedness between spirituality and ethical behavior in organizations. It also aims at suggesting ways as to how spirituality can be a driving factor for ethical behavior among individuals in organizations. Extensive literature review on the study has been conducted to gain insights on workplace spirituality and ethics. The study inferred that integrating various factors like leadership, culture, organizational citizenship behavior in the work environment might augment spirituality and ethical behavior at workplace.

scholarly journals Relation between Organisational Citizenship Behavior, Workplace Spirituality and Job Performance in BFSI sector in India

2019 ◽  
Vol 17 (1) ◽  
pp. 176-188 ◽  
Author(s):  
Shaad Habeeb
Keyword(s):  
Job Performance ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Quantitative Research ◽  
Workplace Spirituality ◽  
Citizenship Behavior ◽  
Voluntary Work ◽  
Indian Setting ◽  
The Impact ◽  
The Relationship

Companies across the world are struggling to keep the employees engaged and retained to their work. Moreover, today’s workforce is increasingly seeking intrinsic benefits beyond the material rewards of a job. In this context, this study aims to assess the relationship between organizational citizenship behavior (OCB), workplace spirituality (WS) and job performance (JP) in a non-Western setting where primary quantitative research was conducted in an Indian setting. The sector under study was Banking, Finance, and Insurance Services (BFSI), given retention issues since the financial crisis of 2008. A statistically evaluated sample of 433 respondents was utilized to attain the findings. Results revealed a statistically significant positive relationship between OCB, WS and JP that was achieved through regression analysis. However, findings also showed that OCB is not a moderator between WS and JP. The gap in the research was addressed given the lack of studies determining the impact of OCB on individual job performance. Further, the impact was positively highlighted in the Indian context. The implications to the BFSI sector were made that required companies to promote a culture for voluntary work practices to enhance JP.

scholarly journals The mediating effect of organizational citizenship behavior on the relationship between workplace spirituality and intention

2017 ◽  
Vol 13 (3) ◽  
pp. 615 ◽  
Author(s):  
Roya Anvari ◽  
Ali Shaemi Barzaki ◽  
Leyla Amiri ◽  
Sobia Irum ◽  
Sholeh Shapourabadi
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Model ◽  
Positive Impact ◽  
Workplace Spirituality ◽  
Intention To Leave ◽  
Mediating Effect ◽  
High Rate ◽  
Citizenship Behavior ◽  
The Relationship

Purpose: This study aims to explore the relationships between workplace spirituality, intention to leave and organizational citizenship behaviour (OCB) among nurses and whether OCB mediates the relationship between workplace spirituality and intention to leave.Design/methodology/approach: Due to the shifting paradigm of health policies, administrations in Malaysian hospitals are faced with trials of cost reduction. The high rate of nurses leaving the hospital poses a burden to the human resource department. This study aims to discover how to cope with this problem by utilizing workplace spirituality and organizational citizenship behaviour. In the present correlational study, data were collected using questionnaires. A total of 345 nurses from three public and general hospitals located in Johor Bahru, Malaysia, were chosen as samples using a random sampling method to respond to questionnaires. The measurement and structural model were assessed using SmartPls 2.0.Findings:  Workplace spirituality has significant negative influence on nurses’ intention to leave and positive influence on OCB. Amongst nurses, workplace spirituality contributed to 34% of the variation in intention to leave, whereas 36% of the variation was in accordance to OCBI and 45% of the variation was in accordance to OCBO. Furthermore, OCB arbitrated the effect of workplace spirituality on the intention to leave.Originality/value: Workplace spirituality contributes to nurses’ intention to leave and OCB. This study highlights the benefits of the novel idea of workplace spirituality, especially amongst nurses needing motivation in their duties.Social implications: This study has shown the probable advantages of better understanding the positive impact of workplace spirituality on nurses’ tendency to leave and OCB. This is important for the managers of nurses in the effort to improve nurses’ performance and, by extension, the healthcare system.

scholarly journals Does Psychological Empowerment Mediates the Association of Workplace Spirituality with Organizational Citizenship Behavior and Employee Burnout?

2021 ◽  
Vol 7 (2) ◽  
pp. 145-149
Author(s):  
Rabia Mushtaq ◽  
Tehmeena Shafqat ◽  
Muhammad Muddassar Khan ◽  
Abida Ellahi ◽  
Armaghan Ansar
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Banking Sector ◽  
Psychological Empowerment ◽  
Positive Association ◽  
Workplace Spirituality ◽  
Citizenship Behavior ◽  
Mediating Role ◽  
Employee Burnout ◽  
The Relationship

The purpose of this study is to explore the mediating role of psychological empowerment in linking the relationship among workplace spirituality, OCB and burnout. The convenience sampling method was employed to collected data from a sample of 362 employees working in banking sector of Pakistan by a self-administered survey. Workplace Spirituality Scale (Ashmos & Duchon, 2000; Milliman, Andrew & Jeffery, 2003), Organizational Citizenship Behaviour Scale (Podsakoff and MacKenzie, 1994), Employee Burnout Scale (Maslach and Jackson, 1981) and Psychological Empowerment Scale (Spreitzer, 1995) were used. Regression analysis exhibits that workplace spirituality has a positive association with OCB whereas it was negatively linked with employee burnout. Further psychological empowerment significantly mediates the relationship of workplace spirituality with OCB and burnout. This research provides new insights into the workplace spirituality by investigating the empirical assessment of the combined impact of workplace spirituality and psychological empowerment on OCB and burnout.

The relationship between spiritual leadership to quality of work life and ethical behavior and its implication to increasing the organizational citizenship behavior

2020 ◽  
Vol 39 (3) ◽  
pp. 293-305
Author(s):  
Riane Johnly Pio ◽  
Florence Daisy Jetty Lengkong
Keyword(s):  
Direct Effect ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Ethical Behavior ◽  
Spiritual Leadership ◽  
Quality Of Work Life ◽  
Citizenship Behavior ◽  
Content Type ◽  
The Relationship

PurposeThe purpose of this study is to analyze the relationship between spiritual leadership, quality of work life (QWL), ethical behavior, and its implication to organizational citizenship behavior (OCB).Design/methodology/approachThe study design is the quantitative method as an explanatory research with the purpose to explain the phenomena or pattern of correlation between the concepts (Solimun et al., 2017). Focus on this study is the employees in three private hospitals managed by foundations or religious-based institutions as research areas, namely (1) Adventist Hospital; (2) Pancaran Kasih Hospital; (3) Siti Maryam Hospital, Manado, Indonesia. The population in this study was all the employees, and the sample size is 150 respondents (using Slovin’s Formula), by simple random sampling. The analytical method used to test the hypothesis of the research was structural equation modeling (SEM) covariance based called partial least square (PLS).FindingsThe spiritual leadership has the direct effect QWL. The spiritual leadership has the direct effect on ethical behavior. The spiritual leadership does not have the direct effect on OCB. QWL has the direct effect on OCB. The ethical behavior has the direct effect on OCB. The spiritual leadership has the indirect effect on OCB, with QWL and ethical behavior as mediation variables.Originality/valueThis is one of few research studies comprehensively investigating the relationship between spiritual leadership (as exogenous variable), with QWL and ethical behavior (as intervening variable) and OCB (as endogenous variable). Based on the views and opinions of some of the mentioned writers, we assume that spiritual leadership has a relationship with OCB mediated by QWL or ethical behavior.

scholarly journals Study of the Mediating Role of Organizational Citizenship Behavior in the Relationship of Workplace Spirituality with Customer Loyalty and Service Quality in Saman Bank

2016 ◽  
Vol 10 (8) ◽  
pp. 243
Author(s):  
Mohammad Hossein Kiyanzad ◽  
Nader Sh. Kandelousi ◽  
Nader Sh. Kandelousi ◽  
Soheila Sardar ◽  
Soheila Sardar
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Organizational Citizenship ◽  
Customer Loyalty ◽  
Organizational Citizenship Behavior ◽  
Survey Methodology ◽  
Workplace Spirituality ◽  
Citizenship Behavior ◽  
Statistical Population ◽  
The Relationship

In today highly competitive banking industry, customer loyalty and customer satisfaction with banking services are among the important preconditions for survival and growth of banks. In this context, the relationship between customers and employees providing services is of significant importance and in general it can be said that frontline employees may attract customers and gain their satisfaction and loyalty by providing services beyond their role requirements. Present research aims to study the role played by workplace spirituality in organizational citizenship behavior, service quality and customer satisfaction. In present applied research, a survey methodology was employed and questionnaire copies were distributed to the sample derived from a statistical population comprising of all staff and customers of north Tehran branches of Saman Bank. Random stratified sampling procedure was used to obtain the appropriate sample for present study. As a result of it, 230 questionnaires (equal to the total number of employees) and 341 questionnaires (according to a sample based on Krejcie & Morgan table with an estimated statistical population of 3000) were respectively distributed to employees and customers. Structural equation modelling (SEM) and LISREL software were used to study the relationships. Research findings confirmed all hypothesized relationships between the studied concepts.

Relationship of Organizational Citizenship Behavior and Production Deviance: Role of Perceived Organizational Politics

2019 ◽  
Vol 34 (2) ◽  
pp. 367-382
Author(s):  
Irsa Fatima Makhdoom ◽  
Mohsin Atta ◽  
Najma Iqbal Malik
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Negative Relationship ◽  
Civic Virtue ◽  
Organizational Politics ◽  
Work Behavior ◽  
Citizenship Behavior ◽  
Production Deviance ◽  
Relationship Of ◽  
The Relationship

The present study was an endeavor to extend the literature of perceived organizational politics by examining its moderating role between the relationship of organizational citizenship behavior and production deviance. Organizational Citizenship Behavior Scale (Mackenzie, Podsakoff, & Paine, 1999), Production Deviance sub-scale of Counterproductive Work Behavior Checklist-32 (Spector et al., 2006), and Perception of Organizational Politics Scale (Kacmar & Carlson, 1997) were used in present study. Hierarchical regression analyses revealed that low levels of perceived organizational politics moderated the relationship between courtesy and production deviance by strengthening the negative relationship of these behaviors while perceived organizational politics did not act as a moderator for the relationship of civic virtue and conscientiousness with production deviance. High level of go-along-to-get-ahead as a moderator strengthened the relationship of civic virtue and conscientiousness with production deviance and its low level was found to be moderating the relationship between courtesy and production deviance. Future implications of the study were also discussed.

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