scholarly journals Assessing Identity and Access Management Process Maturity: First Insights from the German Financial Sector

2020 ◽  
Author(s):  
A Schrimpf ◽  
Andreas Drechsler ◽  
K Dagianis

© 2020, © 2020 Taylor & Francis. We develop an Identity and Access Management (IAM) process maturity model and provide a first assessment of four organizations in Germany’s financial industry. We find that the assessed organizations show merely average IAM maturity levels, and especially lack maturity and compliance in user registration and logging and tracking. Information technology (IT) managers, consultants, and auditors can use the model to (self)-audit, compare, or benchmark IAM process maturity, or identify weaknesses in organizations’ IAM processes.

2020 ◽  
Author(s):  
A Schrimpf ◽  
Andreas Drechsler ◽  
K Dagianis

© 2020, © 2020 Taylor & Francis. We develop an Identity and Access Management (IAM) process maturity model and provide a first assessment of four organizations in Germany’s financial industry. We find that the assessed organizations show merely average IAM maturity levels, and especially lack maturity and compliance in user registration and logging and tracking. Information technology (IT) managers, consultants, and auditors can use the model to (self)-audit, compare, or benchmark IAM process maturity, or identify weaknesses in organizations’ IAM processes.


Author(s):  
Minodora Ursacescu

Since the 1990s, organizations have gradually become involved in the transformation of their information technology (IT) management process. In order to determine the direction of IT development in correlation with business needs, a consolidated management approach is imposed. This paper aims to provide a comprehensive assessment of the maturity level of IT management process in an organization. For this purpose, an empirical study in a Romanian public service company was done by using the benchmarking technique and Capability Maturity Model to describe the maturity level of IT management process. Four benchmarking classes, including a number of 24 benchmarks, were taken into account to focus on the main key issues - IT management strategy and IT planning; alignment of business strategy, IT strategy, organizational structure, and IT infrastructure; and information systems security management. The study reveals that the IT management process is mainly focused on technological dimension and less on the managerial one. It was observed that IT managers have a low awareness of managerial skills in planning, organizing, controlling, and leading the IT activities. Practical implication of the study presents two major issues: 1) on one hand, the need to approach a transversal vision in managing the IT process by aligning it to a complex set of choices, reflecting both a strategic and functional perspective and, 2) on the other hand, this study may be useful for managers looking to improve management of the IT department as well as the quality of their services. The study also indicates specific recommendations to refine the IT management process of Romanian companies.


2021 ◽  
Vol 15 (3) ◽  
pp. 94-104
Author(s):  
Ruben Pereira ◽  
◽  
Isaías Bianchi ◽  
Virgínia da Silva Araújo ◽  
◽  
...  

Many different information technology frameworks have been proposed to assist organizations implementing information technology. However, these frameworks are complex, difficult to implement, and overlap with one another making their simultaneous implementation even more difficult to accomplish by organizations. This study proposes to develop an overlapless maturity model that helps organizations deal with the aforementioned problems. The model was applied and evaluated by experts at five organizations. This approach was recognized as useful, complete, and helpful in a multi-framework implementation by problem management (PM) experts. This research provides contributions for academics since it distinguishes itself from the existing studies in the body of knowledge and is a baseline for further investigation.


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