scholarly journals Assessing The Maturity Level Of Information Technology Management Process In A Romanian Company

2014 ◽  
Vol 18 (3) ◽  
pp. 201 ◽  
Author(s):  
Minodora Ursacescu
Keyword(s):  
Information Technology ◽  
Business Strategy ◽  
Practical Implication ◽  
It Management ◽  
Management Approach ◽  
Management Process ◽  
Maturity Model ◽  
Maturity Level ◽  
Capability Maturity ◽  
Functional Perspective

Since the 1990s, organizations have gradually become involved in the transformation of their information technology (IT) management process. In order to determine the direction of IT development in correlation with business needs, a consolidated management approach is imposed. This paper aims to provide a comprehensive assessment of the maturity level of IT management process in an organization. For this purpose, an empirical study in a Romanian public service company was done by using the benchmarking technique and Capability Maturity Model to describe the maturity level of IT management process. Four benchmarking classes, including a number of 24 benchmarks, were taken into account to focus on the main key issues - IT management strategy and IT planning; alignment of business strategy, IT strategy, organizational structure, and IT infrastructure; and information systems security management. The study reveals that the IT management process is mainly focused on technological dimension and less on the managerial one. It was observed that IT managers have a low awareness of managerial skills in planning, organizing, controlling, and leading the IT activities. Practical implication of the study presents two major issues: 1) on one hand, the need to approach a transversal vision in managing the IT process by aligning it to a complex set of choices, reflecting both a strategic and functional perspective and, 2) on the other hand, this study may be useful for managers looking to improve management of the IT department as well as the quality of their services. The study also indicates specific recommendations to refine the IT management process of Romanian companies.

scholarly journals Perancangan Permainan Simulasi (Game Simulation) Untuk Menilai Tingkat Kematangan Strategi Teknologi Informasi terhadap Strategi Bisnis Dengan Metode IT Balanced Scorecard dan Maturity Model COBIT 4.1

2018 ◽  
Vol 3 (2) ◽  
pp. 111
Author(s):  
Agnes Karina Pritha Atmani
Keyword(s):  
Information Technology ◽  
Experiential Learning ◽  
Balanced Scorecard ◽  
Business Strategy ◽  
Strategic Alignment ◽  
Technology Strategy ◽  
Maturity Model ◽  
Maturity Level ◽  
Alignment Model ◽  
Game Simulation

Keselarasan strategi Teknologi Informasi terhadap strategi bisnis sangat dibutuhkan untuk mencapai tujuan bisnis. Pencapaian keselarasan strategi, sebagai suatu proses yang berkelanjutan, membutuhkan dukungan dari Top Management dan fungsi-fungsi lain dalam perusahaan. Penilaian kematangan tingkat keselarasan strategi TI terhadap strategi bisnis akan digunakan sebagai alat ukur untuk menilai tingkat keselarasan strategi TI terhadap strategi bisnis. Nilai tersebut akan digunakan sebagai langkah awal untuk tindakan perbaikan berkelanjutan.Penggunaan permainan simulasi merupakan gabungan dari dua metode experiential learning, yaitu simulasi (simulation) yang dapat melakukan peniruan dari suatu perilaku atau proses dan permainan (game) yang merupakan aktifitas yang kompetitif. Melaui Experiential Learning pengguna permainan dapat melakukan pembelajaran secara aktif dan memperoleh pengetahuan, pemahaman, dan pandangan baru mengenai suatu hal.Penilaian kematangan tingkat keselarasan strategi TI terhadap strategi bisnis akan mengacu pada konsep Strategic Alignment Model yang diperkenalkan oleh Henderson dan Venkatraman dan IT-Balanced Scorecard yang dikembangkan Grembergen dan Bruggen. Keduanya memberikan panduan mengenai model-model yang dapat diimplementasikan di perusahaan. Sedangkan penilaian kematangannya berdasarkan kriteria Maturity Model COBIT 4.1 (Control Objective on Information and related Technology) Kata kunci: Permainan Simulasi, Experiential Learning, Teknologi Informasi, Strategi TI, Strategi Bisnis, Strategic Alignment Model-Henderson & Venkatraman, IT-Balances Scorecard – Grembergen & Bruggen, dan COBIT 4.1 Maturity Model. AbstractThe alignment of Information Technology strategy with business strategy is important to achieve business objectives. Strategy alignment, as an ongoing process, requires support from Top Management as well as from other functions in the company. The assessment of maturity level on the alignment of Information Technology with business strategy becomes the measuring tool to assess the alignment of Information Technology strategy with business strategy. The score, then, will be used as starting point in accomplishing continuous repair action.The use of game simulation is a combination of two experiential learning methods, namely simulation that can perform the imitation of a behavior or process and game which is a competitive activity. Through Experiential Learning game users can actively learn and gain new knowledge, insights, and insights about things.The assessment of maturity level of the aligment of Information Technology with business strategy which applied Strategic Alignment Model concept introduced by Henderson and Venkatraman and IT-Balanced Scorecard by Grembergen and Bruggen. Both have given guidelines about several models that can be implemented at company. Moreover, in order to assess the maturity level, this research uses Maturity Model COBIT 4.1 (Control Objective on Information and related Technology.Keywords: Information Technology, Game Simulation, Experiential Learning, Information Technology strategy, Business strategy, Strategic Alignment Model-Henderson & Venkatraman, IT-Balanced Scorecard-Grembergen & Bruggen, and COBIT 4.1 Maturity Model.

scholarly journals EVALUASI TATA KELOLA TEKNOLOGI INFORMASI (TI) BERBASIS TESCA PADA UNIVERSITAS BALIKPAPAN

2019 ◽  
Vol 7 (1) ◽  
pp. 10-16
Author(s):  
Anwar Fattah
Keyword(s):  
Information Technology ◽  
Corporate Governance ◽  
Information Systems ◽  
Business Strategy ◽  
It Governance ◽  
It Management ◽  
Maturity Level ◽  
Technology Infrastructure ◽  
Information Technology Infrastructure ◽  
The University

Corporate governance of information technology (it Governance) has been widely implemented by institutions in the various Colleges of the world. Information technology (it Governance) plays an important role in supporting the achievement of the mission, vision, objectives such Colleges in adapting new technology changes, innovation and environmental change in minimizing the risks and address the vulnerabilities Information technology security. To enhance the role of TI against the continuity of the process of college work, then it takes a measurement of it governance (IT Governance). TESCA is a Framework the governance of information technology as a standard framework in information technology on an utilization of an institution/organisisi. And is used to control the it governance.TESCA is in drawing up the instrument and assess the maturity level of the utilization of information technology on campus. The initiative sponsored by the PT. Telkom Tbk and Economic News. This Insturmen as material guidelines and guidance in conducting an evaluation or assessment of the implementation of IT in college. The goal of the research is to Implement IT Governance/corporate governance of information technology on information systems at the University of balikpapan and its information technology infrastructure that supports the information system, to make it more maximize teaching and learning through the system, determine the level of maturity (maturity level) in information systems and information technology infrastructure that supports information systems at the University of Balikpapan and Make a recommendation of the management of it in accordance with the business strategy and objectives of the University of Balikpapan. The results of the research that based on the results Obtained in just my Assesment that the University entrance 49.004 value of Kerosene into the category of Associate Level (SCORE 40.00-use of 59.99). where the existence of the IT management recommendations that can serve as the IT management considerations how should the management of IT to support the performance of information systems

scholarly journals Assessing Information Technology Strategy Alignment to Business Strategy Utilizing IT Balanced Scorecard Case Study: PT. Pos Indonesia

2017 ◽  
Vol 4 (02) ◽  
Author(s):  
Albi Fitransyah
Keyword(s):  
Information Technology ◽  
Business Process ◽  
Balanced Scorecard ◽  
Business Strategy ◽  
Maturity Model ◽  
Maturity Level ◽  
Level 3 ◽  
It Performance ◽  
User Orientation ◽  
Operational Excellence

PT Pos Indonesia as an organization that provides mail, goods, and money delivery services has been implementing Information Technology (IT) to support the business process, such as: SOPP (System Online Payment Point), Post Remittance, Reserve Online, Agent (Westrn Union, Money Gray), and I-Post (Integrated Post) is handled by the Division of Information Technology (IT). But until now its implementation has not been fully able to support existing business processes, and can not contribute the maximum to the business. PT Pos Indonesia should not only apply IT as a business process support activities, but must also be implemented as part of business strategy. The implementation of IT should be the optimal power of life and competitiveness of the organization. The implementation of IT must also provide the opportunity for changes in the productivity of a business that has been running. This is what underlie the study required that can analyze the various factors that affect founded IT strategic planning that is able to adapt, fit, and balanced with business strategy way of the organization. On this thesis, assessed the alignment of the IT strategy to business strategy in PT Pos Indonesia. IT Balanced Scorecard framework is used: (a) to help translate IT strategy into the actions of IT, and (b) assess the performance of IT in PT Pos Indonesia. IT Balanced Scorecard have a role as a performance management IT system. With the IT Balanced Scorecard, IT vision, strategy, and organization associated balanced againts the objective of financial, customer, business process, and learning and growth perspective. Each perspective is changes to the contribution companies, end-user orientation, operational excellence, and the readiness of the future. Alignment Maturity Level developed by Luftman used to know the maturity level of alignment between IT and business organization in good condition at this time, and conditions that are expected. Competency/value criteria on the maturity model Luftman, examine the IT values that contribute to corporation business. The contribution of IT values to business measured by mapping IT performance in the four IT Balanced Scorecard perspectives. Importance Performance Analysis (IPA) method is used to measure IT performance, both for current conditions and expected conditions. Capability Maturity Model (CMM) is used to measure the level of internal process maturity in IT division of PT Pos Indonesia, as part of follow-up the operational excellence perspective analysis of IT Balanced Scorecard. Analytical Hierarchy Process method is used to find the weight of performance indicator each perspective. The results of the analysis is designed to be able to create a solution design in the form of a proposal to the direction of improvement. Alignment level between IT and business, for the current condition (as is) are on the maturity level 3 or established process, and for conditions that are expected (to be) are at maturity level 4 or managed process. With the IPA method, the IT performance based on the company contribution perspective is located to the C quadrant position coordinates with as is - to be coordinates position (3.14, 3.54). IT performance based on end-user orientation perspective is located in the C quadrant with as is - to be the coordinates position (3.10, 3.93). IT performance based on operational excellence perspective lies in the quadrant B with as is - to be coordinates position (3.41, 4.35). With the CMM analysis, the maturity of IT division internal of PT Pos Indonesia, to the condition at this time (as is) are on the maturity level 3 or defined process and conditions that are expected to be on level 4 or managed process. IT performance based on the future readiness perspective lies in the quadrant A with as is - to be position coordinates (3.13, 4.05). Importance sequence will be the beginning point for cause effect relationship on the IT Balanced Scorecard as a solution design. With the AHP method, is that the performance indicators with the most importance is the development of activity / IT processes.

Penerapan Capability Maturity Model Integration Untuk Mengukur Tingkat Kematangan Organisasi Dalam Proses Pengembangan Perangkat Lunak (Studi Kasus: Direktorat Innovation Center Universitas Amikom Yogyakarta)

Respati ◽  
2020 ◽  
Vol 15 (1) ◽  
pp. 43
Author(s):  
Ita Permatahati ◽  
Wing Wahyu Winarno ◽  
Mei P Kurniawan
Keyword(s):  
Software Development ◽  
Development Process ◽  
Model Integration ◽  
Maturity Model ◽  
Software Development Process ◽  
Maturity Level ◽  
Capability Maturity ◽  
Level 1 ◽  
A Company ◽  
Level 2

INTISARIMenerapkan standarisasi pada suatu perusahaan yang bergerak dibidang pengembangan perangkat lunak merupakan salah satu cara untuk meningkatkan kualitasnya. CMMI merupakan salah satu standarisasi yang penulis pilih untuk mengetahui tingkat kematangan dari divisi Innovation CenterAmikom. CMMI yang digunakan ialah CMMI for Development versi 1.3 yang fokus terhadap tingkat kematangan di level 2 dengan 6 proses area. Penelitian ini mengambil 1 sample proyek di Innovation Center(IC) yaitu apliksai presensi berbasis mobile. Berdasarkan hasil dari pengukuran yang telah dilakukan, proses pengembangan lunak di IC berada di tingkat 1 (Initial) yang diketahui bahwa belum semua praktik yang ada di masing-masing 6 proses area diterapkan. Kata kunci— proses pengembangan perangkat lunak, CMMI, CMMI-DEV, Representasi Bertingkat, Tingkat Kematangan. ABSTRACTApplying standards to a company engaged in the development of devices is one way to improve its quality. CMMI is one of the standards chosen by the author to find out the level of maturity of the Innovation Center at Amikom. CMMI is used for CMMI for Development version 1.3 which focuses on the level of maturity at level 2 with 6 process areas. This study took 1 sample project at the Innovation Center (IC), a mobile-based presence application. Based on the results of the measurements that have been made, the development process at the IC is at level 1 (Initial) related to all the practices that exist in each of the 6 process areas that are applied.Kata kunci—  software development process, CMMI, CMMI-DEV, Leveled Representation, Maturity Level.

scholarly journals Investigating Process Maturity Modeling as an Advertising Process Improvement Paradigm

2019 ◽  
Vol 32 (2) ◽  
pp. 1-26
Author(s):  
Daniel Adrian Doss ◽  
Russ Henley ◽  
Qiuqi Hong ◽  
Trey Pickett
Keyword(s):  
Process Improvement ◽  
Ad Hoc ◽  
Service Marketing ◽  
Maturity Model ◽  
Maturity Level ◽  
Process Maturity ◽  
Capability Maturity ◽  
Product Marketing ◽  
Marketing Firms ◽  
First Maturity

Summary This article examined a variant of the Capability Maturity Model integrated (CMMi) through the lens of advertising process improvement. The population and sample were taken from a national array of U.S. marketing organizations. Using ANOVA, a 0.05 significance level, and a stratification of service marketing organizations versus product marketing organizations, the study showed a statistically significant difference (F(1, 304) = 4.03; p = 0.04; ω2 = 0.00) regarding the hypothesis representing the notion that processes were potentially sporadic, chaotic, and ad hoc. This notion corresponded to the first maturity level of the examined process maturity framework. With respect to the Likert-scale data representing the first maturity level, the successive means analysis showed that both service marketing firms (M = 2.99) and product marketing firms (M = 2.74) reported neutrality regarding whether processes were deemed sporadic, chaotic, and ad hoc. Thus, the respondents perceived no evidence of the first maturity level among the queried work settings. Future studies may examine different stratifications of marketing firms (e.g., for-profit versus non-profit; domestic versus international; and so on) to better explore the proposed advertising maturity model.

scholarly journals Managing and Delivering Information Technology Value

2011 ◽  
Vol 2 (1) ◽  
pp. 72
Author(s):  
Yuliana Lisanti
Keyword(s):  
Information Technology ◽  
Value Creation ◽  
Business Strategy ◽  
Primary Objective ◽  
Business Value ◽  
It Strategy ◽  
Value Innovation ◽  
Capability Maturity ◽  
It Capability ◽  
It Organization

Investment Information Technology (IT) has always been a primary objective of the business which is expected to provide value to businesses through its role as a competitive advantage and the creation of innovation. However, it is ot easy to measure how much value is successfully created, or determine whether the IT strategy is aligned with business strategy, or find out if the IT organization has a strategy that focuses on creating business value. Innovation Value of Institute (IVI) introduces a new concept known as the IT Capability Maturity Framework (IT-CMF) which can help IT organizations to align the business vision with the IT vision so that IT strategy could focus on value creation . the IT-CMF implementation which begins with the assessment of the maturity of IT organization can provide an overall picture, so that organization can prioritize the development of appropriate IT investments to support the value creation for the overall business. 

Knowledge management process arrangements and their impact on innovation

2018 ◽  
Vol 35 (1) ◽  
pp. 29-38 ◽  
Author(s):  
Eduardo Kunzel Teixeira ◽  
Mirian Oliveira ◽  
Carla Maria Marques Curado
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Linear Models ◽  
Practical Implication ◽  
Maximum Effect ◽  
Management Process ◽  
Knowledge Application ◽  
Technology Sector ◽  
Knowledge Processes ◽  
Information Technology Companies

This study investigates the types of knowledge management process (KMP) arrangements firms adopt and how these arrangements relate to innovation. Data from 341 Brazilian and Portuguese information technology companies were analysed using a sequence of statistical treatments (factor analysis, cluster analysis and analysis of variance). The study adopts a perspective other than those of linear models to investigate the KMP arrangements applied by firms and their relation to innovation. The findings suggest that (1) firms adopt balanced KMP arrangements; (2) assuring a certain degree of knowledge application, firms can reach comparable levels of innovation by emphasizing either sharing or storage processes; knowledge sharing processes can compensate for lower levels of other knowledge processes and sustain better levels of innovation; and (3) investments in KMP tend to reach a maximum effect, from which innovation decelerates. The study focuses on the relationship between the KMPs and innovation in the information technology sector, thereby limiting generalization to other sectors. As a practical implication, knowledge managers are provided with information emphasizing the importance of controlling the investments and the organization of KMP arrangements aimed at innovation.

scholarly journals Enhancing Employee’s Capability Maturity Level in Iran’s Oil Company

2019 ◽  
Vol 4 (6) ◽  
Author(s):  
Morteza Raei Dehaghi
Keyword(s):  
Simple Random Sampling ◽  
Face Validity ◽  
Maturity Model ◽  
Maturity Level ◽  
Cross Sectional ◽  
Statistical Population ◽  
Significance Level ◽  
Capability Maturity ◽  
Research Questions ◽  
Oil Company

The present study aimed to explore and evaluate employee’s capability maturity level and propose a solution to enhance it at Iran’s Oil Company. It was conducted through descriptive-field and cross-sectional method. The statistical population included 269 employees who were selected through simple random sampling and the sample size was estimated using Cochran formula. Curtis standard questionnaire was employed for data collection. Face validity and content validity of the questionnaire were confirmed by several experts including the management professors and managers of the mentioned company. Reliability of the questionnaire was confirmed through Cronbach's alpha coefficient which was equal to 0.89. Having analyzed the research questions, the findings revealed that maturity level of employees is totally weak from the third level onward. Therefore, maturity of employees is at the second level of maturity model, i.e. this company has defined and executed its primary and repeatable processes. Likewise, one-sample t-test for each level showed that status of dimensions in the second level was more than the average level (mean was equal to 3.54 and the significance level was less than 0.05) and it was less than the desirable level in other levels (2.69, 2.61, and 2.59 respectively).  

scholarly journals Analisis Tata Kelola Dan Perencanaan Investasi Teknologi Informasi Dengan Metode Cobit Dan Val It

2019 ◽  
Vol 5 (1) ◽  
pp. 105-112
Author(s):  
Yayan Hendrian
Keyword(s):  
Information Technology ◽  
Portfolio Management ◽  
Business Strategy ◽  
Technology Development ◽  
It Governance ◽  
Development Project ◽  
Investment Planning ◽  
Maturity Level ◽  
It Investment ◽  
Technology Governance

Abstract  - IT Governance and the development of appropriate information technology, aligned with business strategy and in accordance with the target is a priority, but often development projects are not expected to match the even, there are many information technology development project  failure or canceled  in the middle of the road. That's because information technology governance and IT investment planning are not good. It is necessary to analysis  IT  governenace and  planning of  IT investment. The selected sample is PT. Candi Malindo Bangkit with five (5) respondents involved. Tools in this study using the COBIT  framework  for data  and  opinions about IT governance and Val IT  for  IT  investment  planning. The  selected  domain from the COBIT  framework are  DS4 (continuous service),  DS5 (information system security) and  DS11 (data management), and  the domain of Val IT are Value Governance (VG), Portfolio Management (PM) and Investment Management (IM) . Then based  on  the analysis can be known maturity level of IT governance and IT investment  planning. The analysis shows  that  the current  PT. Candi Malindo Bangkit still at maturity level 1 (one) or at the level of the initial/Adhoc which means IT governance and IT investment planning has been no standardization  process, yet organized  and  implemented  based  on  the  needs  of  a  sudden.Keywords: Audit, IT  Governance,  COBIT,  Val IT

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