scholarly journals The Impact of modern Health Technologies Training Program on Knowledge of Health Information Management Personnel

2020 ◽  
Vol 5 (2) ◽  
pp. 51-58
Author(s):  
elham maserat ◽  
zeinab mohammadzadeh ◽  
elham mpnaghesh ◽  
◽  
Keyword(s):  
Training Program ◽  
Health Information ◽  
Information Management ◽  
Health Information Management ◽  
Health Technologies ◽  
Management Personnel ◽  
The Impact

scholarly journals Health Information Management Personnel Service Quality and Patient Satisfaction in Nigerian Tertiary Hospitals

2017 ◽  
Vol 9 (10) ◽  
pp. 25
Author(s):  
Adebowale I Ojo ◽  
Ruth O Owolabi
Keyword(s):  
Patient Satisfaction ◽  
Service Quality ◽  
Health Information ◽  
Information Management ◽  
Health Information Management ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Perceived Service Quality ◽  
Management Personnel ◽  
Tertiary Hospitals

This study assessed the relationship between perceived service quality of health information management personnel and patient satisfaction in selected tertiary hospitals in Nigeria. A cross sectional survey was conducted with 280 patients from three tertiary hospitals in a Nigerian State. A self-administered questionnaire was distributed to outpatients who were literate, willing and attending the clinics for at least a second time. Perceived service quality was measured using a modified version of Service Quality (SERVQUAL) scale. Patient satisfaction was measured on a 4-point Likert-type scale developed by the researchers. Collected data were subjected to statistical analysis using mean, standard deviation and regression analysis. The surveyed patients were moderately satisfied with the services of the health information management personnel. Accordingly, patients’ perception of the health information management personnel service quality was found to be average. In addition, the research has shown that patients’ perception of health information management personnel service quality significantly influence their level of satisfaction in the studied tertiary hospitals (R = .62, F5,274 = 35.95, p = .000). Patient perceptions of service quality determine their overall satisfaction levels with the health information management personnel services. The tangible service quality dimension had more influence on patients’ satisfaction.

National Health Information Infrastructure Model: A Milestone for Health Information Management Education Realignment

2012 ◽  
Vol 18 (6) ◽  
pp. 475-483 ◽  
Author(s):  
Zahra Meidani ◽  
Farhnaz Sadoughi ◽  
Maryam Ahmadi ◽  
Mohammad Reza Maleki ◽  
Alireza Zohoor ◽  
...  
Keyword(s):  
Health Information ◽  
Information Management ◽  
National Health ◽  
Management Education ◽  
Information Infrastructure ◽  
Health Information Management ◽  
National Health Information Infrastructure
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