Disconnect to Connect to Different Age Group Customers

The present study aimed to identify the inabilities of service firms to connect to different age group customers whilst the era of smart technologies. Despite various service innovations customer services seem to be worsening across the world. It is imperative to understand different age group customers' experiences while using smart technologies to address current customer strategies and practices in the service sector. The study adopted the CIT method to collect participants’ experiences who were using smart technologies in various service settings. The study indicates that how staff and top management personnel of service firms are using smart technologies as a shield to avoid human contact with their customers presently. Additionally, the study highlights the relevance of people, empathy, and interactive marketing practices for improving services even in the era of smart technologies. It means that service firms should connect more and more customers through various smart technologies but get themselves disconnected from these technologies to keep a direct human interaction.

IMPROVING LOYALTY OF SCHOOL MANAGEMENT PERSONNEL THROUGH ORGANIZATIONAL COMMUNICATIONS APPROACH

<p>Teachers and employees are the driving force in the management of school institutions. Successfully managing a school depends on the flow of information from each level. Communication as a human need plays a crucial role in increasing the loyalty of school residents. Leadership communication to subordinates and vice versa and communication between members is also expected to create a harmonious working atmosphere. This study aims to determine the efforts to increase the loyalty of school personnel through an organizational communication approach by school principals by applying qualitative research methods that describe in-depth what was obtained from the informant. The study results indicate that the form of organizational communication in increasing the loyalty of school residents takes place vertically and horizontally. The principal communicates openly or directly at ceremonies and meetings and personally to teachers and employees in instructing all kinds of policies and providing encouragement to improve the performance of teachers and employees. Likewise, between teachers and employees, there is horizontal communication that creates a harmonious and pleasant work environment to increase employee loyalty and motivation.</p><p> </p>

Activities of the Department of social hygiene and organization of healthcare of the Central Institute for Advanced Training of Physicians in training and improving management personnel in health care in the 30–80th of the XX century

Introduction. The training of management personnel is a priority task of the state policy in health care since the effectiveness and efficiency of the health care system depends on the level of competence of these specialists, both at the level of a particular territory entire state as a whole. In improving the potential of the leading personnel in the industry, the activities of Department of social hygiene and organization of healthcare of the Central Institute for Advanced Training of Physicians were of particular importance. Having this information will help understand the origins of the development of the foundations of the training health management personnel system. The purpose of the study is to identify the main features of the activity and the contribution of the Department of social hygiene and organization of healthcare of the Central Institute for Advanced Training of Physicians in the 30-80th of the XX century in the formation and development of the system of training health management personnel. Material and methods.Based on the scientific principles of historicism, consistency and objectivity, content analysis, comparative-historical, problem-chronological, typological research methods were used, which made it possible to establish cause-and-effect relationships connecting the identified individual historical events and facts. Results.The diligent work of the department contributed to the development of the basic principles and mechanisms for raising the level of professional qualifications of management personnel aimed at optimizing the activities of health authorities and institutions, improving health protection and improving the quality of medical care for the population, increasing the personal responsibility of medical workers for work results, the ability to work with personnel in conditions. Conclusion. The obtained results of the study, based on the context of the historical reconstruction of activities, indicate the significant contribution of the department to the creation of the fundamental foundations and a robust base for the training of health management personnel. The variety of completed forms and terms of training contributed to the prompt and flexible solution of problems related to territorial characteristics, conditions of professional activity, training needs, the formation of a school of advanced experience in training leading personnel in the industry.

Assessment features of the management processes effectiveness for an agricultural enterprise

The choice of the optimal system of indicators plays an important role in making management decisions, which would allow the most accurate and comprehensive assessment of the enterprise efficiency. Each company develops its own system of indicators in order to determine the effectiveness. There is currently no single approach to assessment of the economic efficiency in enterprise management. The most common areas are to determine the effectiveness of management as the ratio of the result to the costs and the ratio of the result to the intended goals. The article analyzes different approaches to the efficiency evaluation of the enterprise, in particular, the inclusion in the system of economic indicators not only financial results, but also resource efficiency, achievements of modern management, personnel evaluation, indicators of innovation and investment activity. The use of an integrated indicator is also proposed for a comprehensive assessment of the enterprise, which would provide an idea of all components of the enterprise. Based on the analysis of scientific sources, the essence and role of a balanced scorecard are determined, as well as its advantages and disadvantages in comparison with other accounting methods are highlighted. It is established that a balanced scorecard is a tool of management accounting, the main purpose of which is to ensure the function of collecting, systematizing and analyzing information, which is the basis for developing and making management decisions. The introduction of a balanced scorecard provides an opportunity to monitor changes in important factors for the company and respond flexibly to changes in the internal and external environment, as well as to solve the problem of increasing the profitability and capitalization of the enterprise through effective planning and use of resources.

Manajemen Pengelolaan Makanan Sehat dan Bergizi di PAUD Plus Darussalam Bojonegoro

The management of healthy and nutritious food at PAUD Plus Darussalam has been going well. The stages of healthy food management at PAUD Plus Darussalam consist of planning, organizing, implementing, and supervising. Planning, consisting of budget planning and preparation of various menus for lunch and cakes, changing the food menu once a month with the menus that students like the most. Organizing, consisting of healthy food management personnel at PAUD Plus Darussalam. The workforce is divided into three groups, namely: the management staff group, the implementing staff group, and the implementing assistant staff group. Implementation consists of purchasing food ingredients, processing food ingredients, and distributing food. The purchase of food ingredients is the responsibility of the implementing assistant. Food processing is carried out by the implementing staff. The distribution of food is carried out by the implementing staff and the students themselves according to the picket pick-up schedule. Supervision, carried out by school principals and cooks. This type of research is field research, with a qualitative research approach. Data collection techniques using observation techniques, interviews and documentation. data analysis using Miles and Huberman models. The analytical steps carried out by the researchers include: reducing data, presenting data and drawing conclusions

THEORETICAL BASIS AND SCIENTIFIC VIEWS ON SELFMANAGEMENT IN THE ORGANIZATION

The changes that have taken place in the economy, politics, technology and innovation increase the requirements for management personnel, their professionalism, training and retraining. Organizations cannot take on the development of all the skills of all managers, so maintaining their constant growth and development becomes a necessity for managers and, in general, for any other person who wants to use their time efficiently and make it work. This should become a kind of habit, which is achieved by long work on yourself, the development of perseverance, as well as the ability to think rationally. Nowadays, selfmanagement and self-development of personnel are becoming a factor in the survival of the economy in market conditions, strengthening the position of management in various countries. The aim of the paper is to analyse various research studies in regard to selfmanagement and to give recommendations to improve it. The paper discusses the effective concepts and approaches of various scientists, shows the importance of self-government in work and daily life to achieve the desired success and helps to assess the effectiveness of selfgovernment at the global level. The research used the theoretical information of foreign scientists and Internet resources. The scientific research methods that were used in the research are as follows: literature analysis and synthesis, the monographic method, and content analysis.

Career Strategies in the Context of Personal and Professional Development of Management Personnel

The article deals with the issues of personal and professional development of the management personnel reserve. The authors focus on the problems of staffing the public administration system, primarily the public civil service, emphasize that one of the key issues that directly affect the quality of public administration and the effectiveness of the public civil service is the personal and professional development of management personnel, effective leadership. Based on the analysis of the results of sociological research and statistical data, key problem areas in staffing and the implementation of personnel policy in the civil service, the possibility of implementing personnel strategies are determined. Noting the role of the managerial personnel reserve, the directions for improving the work with the personnel reserve in the context of a personality-oriented approach are substantiated, trends in changes in career expectations and the possibility of taking them into account in the formation of developmental activities are noted.

Functions and Meaning of “Materiality” in the Formation of Information in Financial Statements

The problem of materiality of information is related not only to audit, but also to financial, economic and managerial activities, including organization and maintenance of accounting, financial reports, analysis of an entity. The level of materiality of the information, including the materiality of deviations of the actual values of indicators from the specified parameters, predetermines the risk of uncertainty in making managerial decisions and decision-making processes as a whole. “Materiality” is unique for each entity or Group of Companies that generates IFRS reporting. That is why IFRS does not provide specific quantitative thresholds or clear rules for their determination. However, provides the qualitative factors that should be considered when assessing materiality: • Whether the misstatements allow demonstrating the compliance of the company's activities with financial forecasts - own, market, made by rating agencies or other independent analysts; • Whether the misstatements enable it to demonstrate compliance with regulations, debt or credit covenants, or other contractual requirements; • Whether misstatements convert net loss to net income or vice versa; • Whether misstatements affect key ratios or other disclosures in the financial statements to which users pay special attention; • Whether misstatements affect the size of bonuses for key management personnel; • Whether or not the segment disclosures are misstated; • Whether misstatements affect the disclosure of transactions with related parties. If a misstatement is intentional to achieve a particular disclosure option, then the misstatement is considered material, regardless of the amount. This is because the entity expected such misstatement to influence the decisions made by users of the financial statements. Keywords: Materiality; Financial statements; IFRS; Interim financial statements; Qualitative and quantitative indicators.

A Review of Alternative Controls for House Flies

House flies are the most prevalent synanthropic pest worldwide. Although they seldom reproduce in homes, they invade buildings, cause annoyance, and carry pathogens. Urban pest management personnel are limited in their ability to locate and manage larval habitats, so most house fly management in urban settings focuses on adult fly suppression. Sanitation is probably the most critical component, eliminating odors that attract flies. Source reduction applies where larval habitats can be identified and eliminated. Exclusion involves keeping flies out of structures. Despite all efforts, flies will manage to enter the human environment, so exclusion includes air curtains, fans, screened windows, and doors. Ultraviolet light traps attract and immobilize, while window traps entice flies into devices that entrap them. Sticky tubes and ribbons rely on flies’ inclination to land on vertical lines to entangle them in glue. Even low-tech fly swatters can play significant roles in eliminating individual flies. Timed-release aerosol pyrethrin dispensers can be effective against flies confined in enclosed spaces. Toxic baits have limited use in urban settings. Chemical suppression remains a critical component of fly IPM, essential in situations requiring immediate fly elimination.

Scaling the processes of human resources management of the organisation in the conditions of digital transformation

In the context of the digital transformation of the economy, the processes of managing the human resources of an organisation are of particular importance as the basis for achieving operational efficiency in a highly dynamic business environment. At the same time, the existing practice of human resource management in organisations shows that the human resources management system in the context of digital transformation requires special attention from the standpoint of scaling. This paper discusses the issues of scaling the processes of managing the human resources of an organisation in the context of digital transformation, the analysis and accounting of which will increase, on the one hand, the efficiency of the organisation, on the other hand, the motivation and involvement of employees in the work process. The research paper pays special attention to the Program for the training of management personnel for organisations of the national economy of the Russian Federation from the standpoint of scaling the processes of managing the human resources of an organisation in the context of digital transformation. Systematic studies of the scaling of the organization’s human resources management processes in the view of digital transformation will determine both new approaches and technologies for human resources management and the processes of changing the organisation’s business models.