scholarly journals Aggregate Metric Model for Evaluating Business Processes

2020 ◽  
Author(s):  
Henry Chika Eleonu
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Modelling ◽  
Process Models ◽  
Business Process Modelling ◽  
Business Process Models ◽  
Measurement Framework ◽  
Aggregate Measure ◽  
Modelling Approaches

Purpose - The purpose of this paper is to present a business process measurement framework for the evaluation of a corpus of business processes modelled in different business process modelling approaches. The results of the application of the proposed measurement framework will serve as a basis for choosing business process modelling approaches. Design/methodology/approach - The approach uses ideas of the Goal Question Metric (GQM) framework to define metrics for measuring a business process where the metrics answer the questions to achieve the goal. The Weighted Sum Method (WSM) is used to aggregate the measure of attributes of a business process to derive an aggregate measure, and business process modelling approaches are compared based on the evaluation of business process models created in different business process modelling approaches using the aggregate measure. Findings - The proposed measurement framework was applied to a corpus of business process models in different business process modelling approaches and is showed that insight is gained into the effect of business process modelling approach on the maintainability of a business process model. From the results, business process modelling approaches which imbibed the principle of separation of concerns of models, make use of reference or base model for a family of business process variants and promote the reuse of model elements performed highest when their models are evaluated with the proposed measurement framework. The results showed that the applications of the proposed framework proved to be useful for the selection of business process modelling approaches. Originality - The novelty of this work is in the application of WSM to integrate metric of business process models and the evaluation of a corpus of business process models created in different business process modelling approaches using the aggregate measure.

scholarly journals Aggregate metric model for evaluating business processes

2020 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Henry Chika Eleonu
Keyword(s):  
Business Process ◽  
Business Processes ◽  
Process Modelling ◽  
Process Models ◽  
Business Process Modelling ◽  
Content Type ◽  
Business Process Models ◽  
Measurement Framework ◽  
Aggregate Measure ◽  
Modelling Approaches

PurposeThe purpose of this paper is to present a business process measurement framework for the evaluation of a corpus of business processes modelled in different business process modelling approaches. The results of the application of the proposed measurement framework will serve as a basis for choosing business process modelling approaches.Design/methodology/approachThe approach uses ideas of the goal question metric framework to define metrics for measuring a business process where the metrics answer the questions to achieve the goal. The weighted sum method (WSM) is used to aggregate the measure of attributes of a business process to derive an aggregate measure, and business process modelling approaches are compared based on the evaluation of business process models created in different business process modelling approaches using the aggregate measure.FindingsThe proposed measurement framework was applied to a corpus of business process models in different business process modelling approaches and is showed that insight is gained into the effect of business process modelling approach on the maintainability of a business process model. From the results, business process modelling approaches which imbibed the principle of separation of concerns of models, make use of reference or base model for a family of business process variants and promote the reuse of model elements performed highest when their models are evaluated with the proposed measurement framework. The results showed that the applications of the proposed framework proved to be useful for the selection of business process modelling approaches.Originality/valueThe novelty of this work is in the application of WSM to integrate metric of business process models and the evaluation of a corpus of business process models created in different business process modelling approaches using the aggregate measure.

scholarly journals Quality Evaluation of EPC to BPMN Business Process Model Transformation

2020 ◽  
Vol 5 (2) ◽  
pp. 207
Author(s):  
Ahsanun Naseh Khudori ◽  
Tri Astoto Kurniawan ◽  
Fatwa Ramdani
Keyword(s):  
Business Process ◽  
Model Transformation ◽  
Process Model ◽  
Business Processes ◽  
Experimental Approach ◽  
Process Modelling ◽  
Process Models ◽  
Business Process Modelling ◽  
Scientific Approach

Due to the expressiveness of BPMN for representing the business processes, it has replaced EPC as a de-facto process modelling standard. As such, enterprises require to transform their existing EPC business process models to BPMN to keep their competitiveness. ARIS Architect & Designer, as a popular business process modelling tool, provides a model transformation feature, e.g., EPC to BPMN. For the sake of quality, it must guarantee that the resulting model has syntactic correctness and syntactic completeness. However, there is currently limited scientific approach available to evaluate the quality of the model transformation in ARIS Architect & Designer. This study proposes an evaluation of model transformation in ARIS Architect/Designer based on syntactic correctness and syntactic completeness criteria using an experimental approach. The result shows the model transformation in ARIS Architect/Designer has not completely fulfilled the criteria. The result opens further research challenges to improve the quality of EPC to BPMN model transformation.

scholarly journals Business processes exceptions in relation to operational performance

2019 ◽  
Vol 25 (5) ◽  
pp. 908-922 ◽  
Author(s):  
Remco Dijkman ◽  
Oktay Turetken ◽  
Geoffrey Robert van IJzendoorn ◽  
Meint de Vries
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Models ◽  
Operational Performance ◽  
Normal Flow ◽  
Throughput Time ◽  
Content Type ◽  
Business Process Models ◽  
Practical Implications

Purpose Business process models describe the way of working in an organization. Typically, business process models distinguish between the normal flow of work and exceptions to that normal flow. However, they often present an idealized view. This means that unexpected exceptions – exceptions that are not modeled in the business process model – can also occur in practice. This has an effect on the efficiency of the organization, because information systems are not developed to handle unexpected exceptions. The purpose of this paper is to study the relation between the occurrence of exceptions and operational performance. Design/methodology/approach The paper does this by analyzing the execution logs of business processes from five organizations, classifying execution paths as normal or exceptional. Subsequently, it analyzes the differences between normal and exceptional paths. Findings The results show that exceptions are related to worse operational performance in terms of a longer throughput time and that unexpected exceptions relate to a stronger increase in throughput time than expected exceptions. Practical implications These findings lead to practical implications on policies that can be followed with respect to exceptions. Most importantly, unexpected exceptions should be avoided by incorporating them into the process – and thus transforming them into expected exceptions – as much as possible. Also, as not all exceptions lead to longer throughput times, continuous improvement should be employed to continuously monitor the occurrence of exceptions and make decisions on their desirability in the process. Originality/value While work exists on analyzing the occurrence of exceptions in business processes, especially in the context of process conformance analysis, to the best of the authors’ knowledge this is the first work that analyzes the possible consequences of such exceptions.

scholarly journals Collaborative method to maintain business process models updated

2014 ◽  
Vol 11 (2) ◽  
pp. 461-480 ◽  
Author(s):  
Nuno Castela ◽  
Paulo Dias ◽  
Marielba Zacarias ◽  
José Tribolet
Keyword(s):  
Case Studies ◽  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
Process Models ◽  
Organizational Environment ◽  
Business Process Model ◽  
Business Process Models ◽  
Definition Of ◽  
Over Time

Business process models are often forgotten after their creation and its representation is not usually updated. This appears to be negative as processes evolve over time. This paper discusses the issue of business process models maintenance through the definition of a collaborative method that creates interaction contexts enabling business actors to discuss about business processes, sharing business knowledge. The collaboration method extends the discussion about existing process representations to all stakeholders promoting their update. This collaborative method contributes to improve business process models, allowing updates based in change proposals and discussions, using a groupware tool that was developed. Four case studies were developed in real organizational environment. We came to the conclusion that the defined method and the developed tool can help organizations to maintain a business process model updated based on the inputs and consequent discussions taken by the organizational actors who participate in the processes.

A Survey of Risk-Aware Business Process Modelling

2020 ◽  
pp. 1004-1016
Author(s):  
Hanane Lhannaoui ◽  
Mohammed Issam Kabbaj ◽  
Zohra Bakkoury
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Process Modelling ◽  
Process Models ◽  
Business Process Modelling ◽  
Business Process Models ◽  
Related Information

For organizations, risk is a key concept when dealing with business process. Integrating risks aspects during business process management starts with an accurate consideration of risk's characteristics in the modelling phase. Most research is needed on integrating risk and business process modelling. Actually, the literature suggests various approaches to represent risk-related information in business process models. The diversity of those methods and the fact that this domain is still emerging make it difficult to choose the most suitable language. This paper aims to represent a survey of the existing risk-annotated business process model's notations.

A Survey of Risk-Aware Business Process Modelling

2017 ◽  
Vol 6 (3) ◽  
pp. 14-26
Author(s):  
Hanane Lhannaoui ◽  
Mohammed Issam Kabbaj ◽  
Zohra Bakkoury
Keyword(s):  
Business Process ◽  
Business Process Management ◽  
Process Management ◽  
Process Modelling ◽  
Process Models ◽  
Business Process Modelling ◽  
Business Process Models ◽  
Related Information

For organizations, risk is a key concept when dealing with business process. Integrating risks aspects during business process management starts with an accurate consideration of risk's characteristics in the modelling phase. Most research is needed on integrating risk and business process modelling. Actually, the literature suggests various approaches to represent risk-related information in business process models. The diversity of those methods and the fact that this domain is still emerging make it difficult to choose the most suitable language. This paper aims to represent a survey of the existing risk-annotated business process model's notations.

Wand and Weber's good decomposition conditions for BPMN

2014 ◽  
Vol 20 (5) ◽  
pp. 693-729 ◽  
Author(s):  
Florian Johannsen ◽  
Susanne Leist ◽  
Reinhold Tausch
Keyword(s):  
Business Process ◽  
Design Methodology ◽  
Process Model ◽  
Process Modelling ◽  
Process Models ◽  
Modelling Language ◽  
Business Process Modelling ◽  
Content Type ◽  
Process Chains ◽  
Practical Implications

Purpose – The purpose of this paper is to specify the decomposition conditions of Wand and Weber for the Business Process Model and Notation (BPMN). Therefore, an interpretation of the conditions for BPMN is derived and compared to a specification of the conditions for enhanced Event-Driven Process Chains (eEPCs). Based on these results, guidelines for a conformance check of BPMN and eEPC models with the decomposition conditions are shown. Further, guidelines for decomposition are formulated for BPMN models. The usability of the decomposition guidelines is tested with modelling experts. Design/methodology/approach – An approach building on a representational mapping is used for specifying the decomposition conditions. Therefore, ontological constructs of the Bunge-Wand-Weber ontology are mapped to corresponding modelling constructs and an interpretation of the decomposition conditions for BPMN is derived. Guidelines for a conformance check are then defined. Based on these results, decomposition guidelines are formulated. Their usability is tested in interviews. Findings – The research shows that the decomposition conditions stemming from the information systems discipline can be transferred to business process modelling. However, the interpretation of the decomposition conditions depends on specific characteristics of a modelling language. Based on a thorough specification of the conditions, it is possible to derive guidelines for a conformance check of process models with the conditions. In addition, guidelines for decomposition are developed and tested. In the study, these are perceived as understandable and helpful by experts. Research limitations/implications – Research approaches based on representational mappings are subjected to subjectivity. However, by having three researchers performing the approach independently, subjectivity can be mitigated. Further, only ten experts participated in the usability test, which is therefore to be considered as a first step in a more comprising evaluation. Practical implications – This paper provides the process modeller with guidelines enabling a conformance check of BPMN and eEPC process models with the decomposition conditions. Further, guidelines for decomposing BPMN models are introduced. Originality/value – This paper is the first to specify Wand and Weber's decomposition conditions for process modelling with BPMN. A comparison to eEPCs shows, that the ontological expressiveness influences the interpretation of the conditions. Further, guidelines for decomposing BPMN models as well as for checking their adherence to the decomposition conditions are presented.

Viewpoints on Business Process Models

2018 ◽  
pp. 788-798
Author(s):  
Giorgio Bruno
Keyword(s):  
Business Process ◽  
Role Models ◽  
Process Model ◽  
Role Model ◽  
Business Processes ◽  
Life Cycles ◽  
Process Models ◽  
Business Process Models ◽  
Business Entities ◽  
Operational Activities

Over the past few years a number of viewpoints have influenced the design of notations for business processes. They emphasize the different elements (tasks, business entities and roles) that compose business process models; for this reason, they are referred to as activity-centric, data-centric, and role-centric viewpoints. The activity-centric viewpoint focuses on the orchestration of operational activities, which encompass human tasks and automatic ones. On the contrary, the data-centric viewpoint stresses the identification of the key business entities and their life cycles consisting of states and transitions. In the role-centric viewpoint, a process model is made up of several “role” models; each role model provides a restricted view of the process limited to the behavior of the role under consideration. This article illustrates how the above-mentioned viewpoints can be extracted from a global model, with the help of an example concerning the submission of papers to conferences.

Verification of e-Commerce Business Processes

2011 ◽  
pp. 105-123 ◽  
Author(s):  
Sven Feja ◽  
Andreas Speck ◽  
Elke Pulvermüller ◽  
Marcel Schulz
Keyword(s):  
Business Process ◽  
Process Model ◽  
Business Processes ◽  
System Development ◽  
Real System ◽  
Process Models ◽  
Business Process Models ◽  
Negative Results ◽  
Formal Requirement ◽  
Different Types

Nevertheless distinctive improvements are necessary before this technology can be applied in the real system development. Graphical formal requirement notations for different kinds of process model notations as representations of the specification of rules are also crucial, along with the ability to present the positive and especially negative results to the different types of stakeholders. And finally, the model checking technique has to be improved in order to deal with different types of model elements which are typical for business process models.

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