scholarly journals THE EFFECT OF COMPETENCY, ORGANIZATIONAL CITIZENSHIP BEHAVIOR AND WORK FAMILY CONFLICT ON EMPLOYEE PERFORMANCE AT THE SECRETARIAT DIRECTORATE GENERAL OF GUIDANCE ISLAMIC SOCIETY OF THE MINISTRY OF RELIGION OF THE REPUBLIC OF INDONESIA

2021 ◽  
Vol 2 (2) ◽  
pp. 345-359
Author(s):  
Ihsan Bayu Merdeka ◽  
Anik Herminingsih

This research aims to determine the effect of competence, Organizational Citizenship Behavior and work family conflict on the performance of employees at the Secretary General of Bimas Islam Indonesia. This type of research is descriptive quantitative, the method used is to distribute questionnaires to employees using a Likert scale, respondents used as many as 61 employees, using the SPSS 25 software program, data analysis was performed using validity, reliability and multiple linear regression correlation. The sampling technique obtained from a sample of 61 respondents, the data analysis technique used multiple linear regression. The results showed that; (1) Competence has a significant effect on employee performance; (2) Organizational Citizenship Behavior has a significant effect on employee performance; (3) work family conflict does not have a significant effect on organizational commitment.

Cognicia ◽  
2021 ◽  
Vol 9 (2) ◽  
pp. 105-111
Author(s):  
Rr. Ratih Purnami Sudrajad ◽  
Hudaniah Hudaniah

Organizational citizenship behavior is a worker’s behavior that exceeds their role and can benefit the company. In generating OCB, sometimes employees experience various obstacles, one of which is work-family conflict. WFC is a situation where employees have conflicts in carrying out their roles to complete their work with their roles in the family. This study aims to determine the effect of WFC on the emergence of employee OCB. The importance of this research is that the company can pay more attention to its employees in reducing role conflict, and is expected to increase employee OCB. The sampling technique used is purposive sampling. The research subjects were 171 people consisting of permanent employees and they were married. The data collection method used a work-family conflict scale that had been compiled by Carlson et al. and an organizational citizenship behavior scale that had been compiled by Smith et al. A simple regression analysis test with IBM Statistic 25 program showed a significant and negative influence between WFC on employee OCB. Work-family conflict itself contributes an effective contribution of 17.1% to employees’ organizational citizenship behavior.   Keywords: Employees, organizational citizenship behavior, work-family conflict


2021 ◽  
Vol 9 (1) ◽  
pp. 71-81
Author(s):  
Ratya Shafira Arifiani ◽  
Viajeng Purnama Putri

Penelitian ini membahas tentang konflik yang dialami oleh pekerja dalam menghadapi tuntutan pekerjaan maupun keluarga, yaitu work family conflict. Work family conflict merupakan konflik yang dihadapkan karena tidak bisa menyeimbangkan atau menyelaraskan tuntutan pekerjaan dan keluarga. Dampak work family conflict beragam, mulai dari kinerja karyawan, OCB, maupun komitmen organisasi. Objek penelitian ini adalah para pekerja yang sudah berkeluarga dan memiliki jam kerja tetap. Penelitian ini bertujuan untuk mengetahui apakh konflik yang dialami akan berdampak pada komitmen organisasi dan OCB. Penelitian ini menggunakan pendekatan kuantitatif dengan explanatory research. Data dikumpulkan berdasarkan kuesioner yang disebar pada responden dan dianalisis menggunakan path analysis dengan program SmartPLS 3. Hasil penelitian menunjukkan: 1) work family conflict tidak berpengaruh terhadap OCB; 2) work family conflict berpengaruh terhadap komitmen organisasi; 3) komitmen organisasi berpengaruh terhadap OCB; dan 4) komitmen organisasi memediasi pengaruh work family conflict terhadap OCB.


Author(s):  
Faiza Tariq ◽  
Muhammad Amad ◽  
Maryum Inayat

In this research study, we have explored the effect of psychopathic leadership on employee behavioral silence and how the employee behavioral silence leads to work-family conflict thus, effecting the organizational citizenship behavior. Considering the insights offered by behavioral plasticity theory, we have investigated whether the organization based self-esteem moderates the effect of psychopathic leadership on employee behavioral silence. Data is collected using a structured questionnaire at three different time lags with a gap of one month. The sample consists of 400 employees of government department in Pakistan, mainly Police department. At Time1 387 data received were useable and at Time2 only 350 responses were useable. The final sample obtained at Time3 was 228 to pursue this research study. The results obtained after data analysis using SPSS indicates that the links hypothesized are significant except the moderation hypothesis. The findings of this research suggests that due to psychopathic leadership, employees are inclined towards behavioral silence, thus, leading to work-family conflict and inversely effecting organizational citizenship behavior. In addition, the moderation hypothesis is not proved. We have concluded our research study by sharing several practical and managerial implications and by offering some future interventions and avenues for potential researchers.


Author(s):  
Cindy Shafira Ulfa ◽  
Telly P. Ulviana Siwi

The low quality of human resources will be a problem for a company. On the other hand, a successful company requires employees who are willing to do more work than their formal duties to achieve company goals more effectively and efficiently. This behavior is called organizational citizenship behavior (OCB). This study aims to determine the effect of work-family conflict, organizational justice, job stress on organizational citizenship behavior mediated by supervisor trust. The research sample is determined by non-probability sampling which takes 100 employees of private banking companies. The validity test shows that all questionnaire questions are valid with an outer loading score of (p=0.6). Based on the results of the calculation of the validity assisted by SmartPLS, it shows that all instruments meet the valid requirements with AVE (p=0.5). Based on the data above, the results of the Cronbach Alpha and composite reliability test results show that all data are said to be reliable with a score (p=0.5). The results showed that work-family conflict had no effect on organizational citizenship behavior with a p-value 0.48 more than (p=0.05). Job stress has no effect on organizational citizenship behavior with a p-value score 0.71 more than (p=0.05), organizational justice affects organizational citizenship behavior with a p-value score 0.00 less than (p=0.05), supervisor trust has a positive effect on organizational citizenship behavior with a p-value score 0.00 less than (p=0.05), work-family conflict has no effect on organizational citizenship behavior mediated by supervisor trust with a p-value score 0.31 more than (p=0.05), organizational justice has a positive effect on organizational citizenship behavior mediated by supervisor trust with a p-value score 0.00 less than (p=0.05), organizational justice has an effect on organizational citizenship behavior mediated by supervisor trust with a p-value score 0.00 less than (p=0.05) and a negative beta score resulting in the direction of the relationship which is significant negative. Work-family conflict, organizational justice, job stress, supervisor trust have an effect on organizational citizenship behavior by 73.2%. Researchers can give are that further research can be carried out in different areas.


2017 ◽  
Vol 38 (8) ◽  
pp. 1130-1142 ◽  
Author(s):  
I-An Wang ◽  
Bi-Wen Lee ◽  
Shou-Tsung Wu

Purpose The hospitality industry is well-known for its high turnover rate and shift work, both of which are direct precursors to work-family conflict (WFC) and family-work conflict (FWC). The purpose of this paper is to explore the impact of WFC and FWC on turnover intention (TI) and organizational citizenship behavior (OCB) via literature reviews and empirical analyses. Design/methodology/approach The research data were collected using questionnaire surveys from employees working in the hospitality industries in Taiwan. The questionnaire consisted of two parts. The first part, which was conducted by interviewers, included questions about WFC/FWC and TI, and the second part, which was completed by pairing the respondents’ answers with observations of supervisors, explored OCB. There were 325 effective samples collected. Reliability and validity were confirmed using confirmatory factor analysis. Sample properties were analyzed using descriptive statistical analysis, and the relationship among control variables, predictor variables and outcome variables were explored via correlation analysis, independent t-test and one-way ANOVA. Finally, the study hypotheses were verified by structural equation modeling. Findings The paper attempted to identify the relationships among WFC/FWC, TI and OCB. The results revealed that: WFC and FWC were positively related to TI; WFC and FWC were negatively related to OCB; and TI was negatively related to OCB. Practical implications While the policy of tourism development has been promoted proactively by Taiwan’s Government in recent years, there are insufficient studies describing the relationships among WFC, TI and OCB with respect to hospitality employees. The findings from this study may contribute to human resource management and strategy development. Originality/value Because OCB is minimally regarded as an outcome variable, the results of this study support the relationships among OCB, WFC/FWC and TI. The results of this study will be of great benefit to supervisors as they seek to manage effectively human resources and improve and control the relationships among OCB, WFC/FWC and TI. The findings will also be of benefit to future studies.


2005 ◽  
Vol 20 (2) ◽  
pp. 303-324 ◽  
Author(s):  
Jennifer DeNicolis Bragger ◽  
Ofelia Rodriguez-Srednicki ◽  
Eugene J. Kutcher ◽  
Lisa Indovino ◽  
Erin Rosner

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