scholarly journals THE REACTION OVER EMPLOYEES PERFORMANCE THROUGH ORGANIZATIONAL CULTURE AND ORGANIZATIONAL COMMITMENT VARIABLES WHOM MEDIATED BY ORGANIZATIONAL CITIZENSHIP BEHAVIOUR AND ITS IMPLICATIONS AT PT SHARPRINDO DINAMIKA PRIMA

2020 ◽  
Vol 1 (6) ◽  
pp. 863-877
Author(s):  
Dadan Sutrisno ◽  
Chaeruddin

This research aims to inspects the reaction between Organizational Culture, Organizational Commitment and Organizational Citizenship Behavior also its implications to Employees Performance at PT Sharprindo Dinamika Prima Tangerang. By using 100 employees at PT Sharprindo Dinamika Prima as respondents, and samples would taking with using a random sampling design proportional strata. The Data has been processed by SmartPLS SEM Version 3.0. The results of this research was indicated that Organizational Culture has strong reaction towards Employees Performance, Organizational Commitment has strong reaction over Employee Performance, Organizational Citizenship Behavior has strong reactions over Employee Performance, the outcome from this research simultaneously shows that the Organizational Culture, Organizational Commitment and Organizational Citizenship Behavior simultaneously has positive react kon employee performance

2018 ◽  
Vol 9 (08) ◽  
pp. 20997-21013
Author(s):  
Anom Suwibawa ◽  
Anak Agung Putu Agung ◽  
I Ketut Setia Sapta

Organizational culture as the values, principles, traditions and ways of working shared by members of the organization and affect the way they act. Organizational commitment has an important role of employee performance. The commitment can be realized if the individual in the organization, running their rights and obligations according to their duties and functions and functions within the organization, because the achievement of organizational goals is the work of all members of the organization that are collective Vipraprastha, Sudja,  & Yuesti (2018). Respondents in this study are Civil Servants (PNS) at least have been working for 2 years. The number of respondents in this study were 86 respondents using Nonprobability technique that is saturated samples or often called total sampling. This research uses SMARTPLS 3 Structural Equation Modeling (SEM) analysis. The results of this study indicate that: 1) organizational culture has a positive and significant effect on Organizational Citizenship Behavior (OCB); 2) Organizational Citizenship Behavior (OCB) has positive and significant impact on Organizational Citizenship Behavior (OCB); 3) Organizational Citizenship Behavior employee, 4) organizational culture has a positive effect on the performance of employees, either partially or through Organizational Citizenship Behavior (OCB), 5) Organizational commitment has no effect on employee performance.


Author(s):  
Abd. Syakur ◽  
Woro Utari ◽  
Chamariyah Chamariyah

This study aimed to determine the influence of organization commitment to Organizational Citizenship Behavior (OCB). The sample at the Limited Liability Company of APJ Jember area, it is state-owned company that operates in the electricity sector with total of 82 employees. Researchers collected data by using questionnaires, documentation study, interviews and surveys. Testing of validity, reliability, normality, multicolinearity, heteroscedasticity, and hypotheses was carried out using IBM SPSS 17.00. The results showed that there was influence from the organizational culture; Organizational Citizenship Behavior simultaneously improved the workforce performance in the scope PT. PLN (Persero) of APJ Jember. This result either culture, OCB and the organization had positive and meaningful influence in improving employee performance. Organizational commitment had very significant / dominant influence and was able to improve employee performance more optimally than organizational culture and organizational citizenship behavior.


Author(s):  
Muzakki Muzakki ◽  
Anis Eliyana ◽  
Ridan Muhtadi

The purpose of this research is to examine and analyze the influence of organizational culture, work motivation and organizational citizenship behavior (OCB) to employee performance. This research is conducted in Pamekasan Regency Government. The samples of this research are 116 respondents. The sample technique which used in this research is proportional stratified random sampling. This study employs questionnaire by a large number of answers based on a 5-point likert scale to collect the needed data and information.  The result of this research reveals that the work motivation and organizational citizenship behavior (OCB) influence to employee performance significantly. Nevertheless, organizational culture has not significant effect on employee performance at Pamekasan Regency Government.


Author(s):  
Alexandra Marcos ◽  
Cristina García-Ael ◽  
Gabriela Topa

The present study aims to analyze the influence of work demands and resources (support and control) on the attitudes and behaviors (satisfaction, organizational commitment, and organizational citizenship behaviors toward the organization, OCBO) of Spanish police officers, and to examine the potential mediating role of the flexibility-oriented organizational culture. Participants were 182 Spanish police officers. The analysis was carried out using the Smart PLS (Partial Least Squares) program. Firstly, reliability and convergent and discriminant validity were analyzed. Secondly, the structural model was evaluated. Overall, findings support the hypothesized model, except there was not a significant effect of demands and support on OCBO (Organizational Citizenship Behavior Organization-oriented). Results of the importance-performance map analysis also show that, in terms of predicted job satisfaction and organizational commitment, control and support are not so important, but both of them perform relatively well compared to the remaining constructs (demands and flexibility-oriented culture).


2020 ◽  
Vol 8 (05) ◽  
pp. 1761-1765
Author(s):  
Aghnia Ilmi Sadida Nurzam

The study aims to find out and analyze the relationship between employee engagement, organizational culture, organizational citizenship behavior (OCB), and employee performance. The author administered 224 participants employee engagement scale, organizational culture scale, OCB scale, and employee performance scale in BPJS Ketenagakerjaan East Java area. The data is analyzed by path analysis method in SPSS program. The result indicated that employee engagement and organizational culture affects positive significantly on OCB. Employee engagement, organizational culture and OCB also affects positive significantly on employee performance.


2021 ◽  
Vol 8 (1) ◽  
Author(s):  
Robi Yunior Manuputty ◽  
Santosa Iman Mulyono ◽  
Alfatih S Manggabarani

Abstrak Reformasi birokrasi di Indonesia menuntut instansi pemerintah untuk senantiasa meningkatkan pelayanan (Kementerian Reformasi Birokrasi dan Pendayagunaan Aparatur Negara, 2018). Sikap pegawai (OCB) yang selaras dengan tujuan organisasinya, akan mendukung pencapaian tujuan instansi pemerintah guna memberikan pelayanan yang terbaik  (Wirawan, 2013).Dalam realitanya dijumpai kecenderungan bahwa perilaku pegawai (ASN) masih belum mencerminkan dukungan terhadap pencapaian tujuan instansinya. Sementara itu nampak peran kepemimpinan dan budaya organisasi terhadap perilaku pegawai sehingga berpengaruh pada kualitas kinerja pelayanan yang diberikan (Asman Abnur, 2018; PERC, 2018). Sejauh mana pengaruh tersebut serta bagaimana upaya meningkatkan kinerja, sangat menarik untuk diteliti lebih mendalam.Penelitian ini adalah penelitian kuantitatif dengan tujuan untuk mengetahui pengaruh Organization Citezenship Behaviour (OCB) terhadap Kualitas Layanan Kendaraan VVIP (Studi Sumber Daya Manusia di Sekretariat Wakil Presiden). Obyek penelitian adalah para staf yang mempunyai tugas memberikan layanan kendaraan VVIP di Sekretarait Wakil Presiden. Pengukuran sampel ditentukan sebanyak 99 responden melalui metode probality sampling yakni random sampling. Pengumpulan data dilakukan dengan cara penyebaran kuesioner. Alat analisis statistik yang digunakan adalah Partial Least Square (PLS).Hasil penelitian menunjukkan bahwa Kepemimpinan tidak berpengaruh terhadap OCB, dengan nilai koefisien jalur sebesar 1.865 (<1.96). Budaya Organisasi berpengaruh terhadap OCB dengan nilai koefisisen jalur sebesar 5.747 (>1.96). OCB berpengaruh terhadap Kualitas Layanan Kendaraan VVIP dengan koefisien jalur sebesar 34.446 (>1.96). Kata kunci: Kepemimpinan, Budaya Organisasi, Organizational Cityzenship                   Behavior, Service performance.  Abstract Indonesia's bureaucratic reform demands government agencies to continuously improve services (Ministry of bureaucracy Reformation and the utilization of state apparatus, 2018). Employee attitudes (OCB) that align with the purpose of the organization will support the achievement of government agency objectives in order to provide the best service (Wirawan, 2013). In reality, there is a tendency that the behavior of employees (ASN) still does not reflect support on achieving its objective. Meanwhile, it appears that the role of leadership and organizational culture on the behavior of officers so that it affects the quality of service performance provided (Asman Abnur, 2018; PERC, 2018). The extent of such influence as well as how the efforts to improve performance, is very interesting to be researched more deeply.This research is a quantitative study with the aim of knowing the influence of Organizational Citizenship Behavior (OCB) on the quality of VVIP vehicle Service (human resources study in the Secretariat of the Vice President). The research object is the staff who have the task of delivering the VVIP vehicle service to the Secretary of the Vice president. The sample measurement is determined by 99 Respondents through the sampling probability method, which is random sampling. Data collection is done by spreading the questionnaire. The statistical analysis tool used is Partial Least Square (PLS). The results showed that leadership had no effect on OCB, with a line coefficient value of 1,865 (< 1.96). The working culture affects OCB with a line efficiency value of 5,747 (> 1.96). OCB affects the quality of the VVIP vehicle service with a line coefficient of 34,446 (> 1.96) Keywords: leadership, organizational culture, Organizational Citizenship.                    Behavior, Service performance.  


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