scholarly journals PENGARUH KEPUASAN KERJA, KOMITMEN ORGANISASIONAL, DAN JOB INSECURITY TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOUR (OCB) (STUDI PADA PEGAWAI NON-PNS KEMENTERIAN SOSIAL RI)

2020 ◽  
Vol 2 (1) ◽  
pp. 10-22
Author(s):  
Dhisa Tania Priyadi ◽  
Mahendro Sumardjo ◽  
Santosa Iman Mulyono
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Random Sampling ◽  
Job Insecurity ◽  
Simple Random Sampling ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Probability Sampling

Penelitian ini merupakan penelitian kuantitatif yang bertujuan untuk mengetahui bagaimana pengaruh kepuasan kerja, komitmen organisasional, dan job insecurity terhadap Organizational Citizenship Behaviour (OCB). Populasi dalam penelitian ini adalah pegawai honorer Direktorat Jenderal Perlindungan dan Jaminan Sosial, Kementerian Sosial Republik Indonesia. Sampel yang digunakan sebesar 75 responden dengan menggunakan teknik probability sampling, khususnya simple random sampling. Teknik pengumpulan data dalam penelitian ini ialah dengan menggunakan kuesioner. Teknik analisis data yang digunakan ialah metode analisis Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa: 1) Kepuasan Kerja berpengaruh signifikan terhadap Organizational Citizenship Behavior (OCB) dengan nilai koefisien jalur sebesar 0.259; 2) Komitmen Organisasional berpengaruh signifikan terhadap Organizational Citizenship Behavior (OCB) dengan nilai koefisien jalur sebesar 0.777; dan 3) Job Insecurity menunjukkan pengaruh yang tidak signifikan dan memiliki hubungan negatif terhadap Organizational Citizenship Behavior (OCB) dengan nilai koefisien jalur sebesar -0.071.

scholarly journals PENGARUH KEPEMIMPINAN TRANSFORMASIONAL TERHADAP KINERJA KARYAWAN DENGAN OCB SEBAGAI VARIABEL MEDIASI

2017 ◽  
pp. 2761
Author(s):  
Devi Shinta Prahesti ◽  
I Gede Riana ◽  
I Made Artha Wibawa
Keyword(s):  
Transformational Leadership ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Employee Performance ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Mediating Role

The purpose of this study is to analyze and explain the mediating role of organizational citizenship behavior on the relationship of transformational leadership on employee performance of cooperatives in Tabanan. The study population were employees of cooperatives in the district of Tabanan with a sample size is 114 respondents in 25 cooperatives. The sampling technique is done by simple random sampling technique. The research instrument used questionnaire and analysis methods using Partial Least Square (PLS) with software SmartPLS 2.0. The results showed (1) transformational leadership has a positive and significant effect on OCB (2) transformational leadership has a positive and significant effect on employee performance (3) OCB has a positive and significant effect on the performance of employees (4) OCB mediate partially and positive and significant relationship between leadership transformasional and employee performance. The implication of this study indicated that transformational leadership was found as a major factor in improving employee performance.. Suggestions for the results are expand the orientation research in wider scope industry and organization to reach more obtain results.

scholarly journals Analisis Organization Citizenship Behaviour (OCB) Pada Kualitas Layanan Kendaraan VVIP; Studi Kasus Sumber Daya Manusia Di Sekretriat Wakil Presiden

2021 ◽  
Vol 8 (1) ◽  
Author(s):  
Robi Yunior Manuputty ◽  
Santosa Iman Mulyono ◽  
Alfatih S Manggabarani
Keyword(s):  
Organizational Culture ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Random Sampling ◽  
Vice President ◽  
Partial Least Square ◽  
Service Performance ◽  
Least Square ◽  
Citizenship Behavior

Abstrak Reformasi birokrasi di Indonesia menuntut instansi pemerintah untuk senantiasa meningkatkan pelayanan (Kementerian Reformasi Birokrasi dan Pendayagunaan Aparatur Negara, 2018). Sikap pegawai (OCB) yang selaras dengan tujuan organisasinya, akan mendukung pencapaian tujuan instansi pemerintah guna memberikan pelayanan yang terbaik  (Wirawan, 2013).Dalam realitanya dijumpai kecenderungan bahwa perilaku pegawai (ASN) masih belum mencerminkan dukungan terhadap pencapaian tujuan instansinya. Sementara itu nampak peran kepemimpinan dan budaya organisasi terhadap perilaku pegawai sehingga berpengaruh pada kualitas kinerja pelayanan yang diberikan (Asman Abnur, 2018; PERC, 2018). Sejauh mana pengaruh tersebut serta bagaimana upaya meningkatkan kinerja, sangat menarik untuk diteliti lebih mendalam.Penelitian ini adalah penelitian kuantitatif dengan tujuan untuk mengetahui pengaruh Organization Citezenship Behaviour (OCB) terhadap Kualitas Layanan Kendaraan VVIP (Studi Sumber Daya Manusia di Sekretariat Wakil Presiden). Obyek penelitian adalah para staf yang mempunyai tugas memberikan layanan kendaraan VVIP di Sekretarait Wakil Presiden. Pengukuran sampel ditentukan sebanyak 99 responden melalui metode probality sampling yakni random sampling. Pengumpulan data dilakukan dengan cara penyebaran kuesioner. Alat analisis statistik yang digunakan adalah Partial Least Square (PLS).Hasil penelitian menunjukkan bahwa Kepemimpinan tidak berpengaruh terhadap OCB, dengan nilai koefisien jalur sebesar 1.865 (<1.96). Budaya Organisasi berpengaruh terhadap OCB dengan nilai koefisisen jalur sebesar 5.747 (>1.96). OCB berpengaruh terhadap Kualitas Layanan Kendaraan VVIP dengan koefisien jalur sebesar 34.446 (>1.96). Kata kunci: Kepemimpinan, Budaya Organisasi, Organizational Cityzenship                   Behavior, Service performance.  Abstract Indonesia's bureaucratic reform demands government agencies to continuously improve services (Ministry of bureaucracy Reformation and the utilization of state apparatus, 2018). Employee attitudes (OCB) that align with the purpose of the organization will support the achievement of government agency objectives in order to provide the best service (Wirawan, 2013). In reality, there is a tendency that the behavior of employees (ASN) still does not reflect support on achieving its objective. Meanwhile, it appears that the role of leadership and organizational culture on the behavior of officers so that it affects the quality of service performance provided (Asman Abnur, 2018; PERC, 2018). The extent of such influence as well as how the efforts to improve performance, is very interesting to be researched more deeply.This research is a quantitative study with the aim of knowing the influence of Organizational Citizenship Behavior (OCB) on the quality of VVIP vehicle Service (human resources study in the Secretariat of the Vice President). The research object is the staff who have the task of delivering the VVIP vehicle service to the Secretary of the Vice president. The sample measurement is determined by 99 Respondents through the sampling probability method, which is random sampling. Data collection is done by spreading the questionnaire. The statistical analysis tool used is Partial Least Square (PLS). The results showed that leadership had no effect on OCB, with a line coefficient value of 1,865 (< 1.96). The working culture affects OCB with a line efficiency value of 5,747 (> 1.96). OCB affects the quality of the VVIP vehicle service with a line coefficient of 34,446 (> 1.96) Keywords: leadership, organizational culture, Organizational Citizenship.                    Behavior, Service performance.  

Pengaruh Organizational Citizenship Behavior (OCB) terhadap Kepuasan Kerja dan Kinerja Karyawan

2021 ◽  
Vol 4 (1) ◽  
pp. 35-46
Author(s):  
Anwar Anwar
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Random Sampling ◽  
Civic Virtue ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Stratified Random Sampling

Keberhasilan organisasi tergantung pada kinerja karyawan sebagai sumber daya manusia yang merupakan elemen penting dalam mewujudkan visi, misi, dan tujuan sebuah perusahaan. Kinerja karyawan dipengaruhi oleh banyak faktor, antara lain Organizational Citizenship Behavior (OCB) dan kepuasan kerja. OCB merupakan perilaku karyawan di luar tugas yang tercantum pada deskripsi pekerjaannya. Lima dimensi OCB adalah altruism, conscuentiousness, sportmanship, courtessy, dan civic virtue. Kepuasan kerja merupakan keadaan emosi seseorang yang menyenangkan atas hasil pencapaian karya, lingkungan kerja, maupun kehidupan kerja. Penelitian ini bertujuan untuk mengetahui pengaruh OCB dan kepuasan kerja terhadap kinerja karyawan. Responden penelitian adalah karyawan PT. Pillaren Medan. Teknik pengambilan sampel adalah stratified random sampling. Pengembangan model menggunakan pemodelan struktural. Pengolahan data menggunakan Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa OCB berpengaruh positif signifikan baik terhadap kepuasan kerja maupun kinerja karyawan. Makin tinggi kepuasan kerja akan meningkatkan kinerja karyawan. Kepuasan kerja memediasi sebagian (partly mediation) hubungan antara OCB dengan kinerja karyawan. Kata kunci: kepuasan kerja, kinerja karyawan, organizational citizenship behavior (OCB).

scholarly journals PERBEDAAN PENGARUH IKLIM ORGANISASI DAN DUKUNGAN ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR KARYAWAN DI RS SWASTA DAN RS PEMERINTAH

2020 ◽  
Vol 2 (1) ◽  
Author(s):  
Rusda Ananda ◽  
Indahwaty Sidin ◽  
Tahir Abdullah
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Random Sampling ◽  
Simple Random Sampling ◽  
Citizenship Behavior ◽  
Probability Sampling

Rumah sakit dalam menyelenggarakan pelayanan kesehatan yang berkualitas membutuhkan sumber daya manusia yang memiliki komitmen terhadap organisasi sehingga perlu iklim organisasi dan dukungan organisasi yang tepat agar karyawan memiliki organizational citizenship behavior (OCB) yang tinggi. Penelitian ini bertujuan untuk melihat perbedaan pengaruh iklim organisasi dan dukungan organisasi terhadap OCB karyawan di rumah sakit swasta dan pemerintah. Penelitian dilakukan di RS Stella Maris dan RS Universitas Hasanuddin Kota Makassar. RS Stella Maris dipilih sebagai representasi rumah sakit swasta dan RS Universitas Hasanuddin sebagai respresentasi rumah sakit pemerintah. Responden penelitian merupakan tenaga medis dan non medis yang dipilih berdasarkan teknik probability sampling melalui simple random sampling. Total sampel dalam penelitian ini sebanyak 170 karyawan rumah sakit yang terdiri dari 83 responden dari rumah sakit swasta dan 87 responden dari rumah sakit pemerintah. Hasil penelitian menunjukkan bahwa iklim organisasi berpengaruh signifikan terhadap OCB karyawan di RS Stella Maris. Selain itu iklim organisasi juga berpengaruh signifikan terhadap OCB karyawan di RS Universitas Hasanuddin. Selain iklim organisasi, dukungan organisasi juga berpengaruh signifikan terhadap OCB karyawan di RS Stella Maris. Begitu pula di RS Universitas Hasanuddin dimana dukungan organisasi berpengaruh secara signifikan terhadap OCB karyawan. Iklim organisasi tidak memiliki perbedaan pengaruh di RS Stella Maris dan RS Universitas Hasanuddin. Sebaliknya, dukungan organisasi memiliki perbedaan pengaruh di Stella Maris dan RS Universitas Hasanuddin. Sebagai kesimpulan, iklim organisasi dan dukungan organisasi masing-masing berpengaruh signifikan terhadap OCB karyawan di RS Stella Maris dan RS Universitas Hasanuddin, namun ada perbedaan pengaruh dukungan organisasi terhadap OCB karyawan pada kedua rumah sakit tersebut.

PENGARUH KOMPETENSI DAN PEMBERDAYAAN SERTA MOTIVASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DAN KINERJA DOSEN DI UNIVERSITAS WIDYAGAMA SAMARINDA

2021 ◽  
Vol 10 (1) ◽  
pp. 9-26
Author(s):  
Eko Ravi Pratama Ravi ◽  
Zainal Ilmi ◽  
Irwansyah
Keyword(s):  
Structural Equation Model ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Structural Equation ◽  
Equation Model ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Inner Model

Dalam penelitian ini melibatkan Dosen di Universitas Widyagama Samarinda. Dalam penelitian ini, untuk melihat kinerja Dosen tetap Universitas Widyagama Samarinda yang berjumlah 97 orang atau responden. Adapun analisis data yang digunakan oleh penulis adalah Structural Equation Model. Pengujian hipotesis dilakukan dengan analisis multivariate yang dijalankan melalui program SmartPLS. Analisis data melalui partial Least Square dilakukan melalui dua tahap, yaitu: Pertama, Menilai outer model atau model pengukuran. Kedua, Menilai Inner model atau model structural. Hasil penelitian menunjukkan bahwa Kompetensi berpengaruh positif dan signifikan terhadap organizational citizenship behavior. Pemberdayaan berpengaruh positif dan signifikan terhadap organizational citizenship behavior. Motivasi berpengaruh positif dan signifikan terhadap organizational citizenship behavior. Kompetensi berpengaruh negatif namun tidak signifikan terhadap kinerja dosen. Pemberdayaan berpengaruh positif dan tidak signifikan terhadap kinerja dosen. Motivasi berpengaruh positif dan signifikan terhadap kinerja dosen. organizational citizenship behavior berpengaruh positif dan signifikan terhadap kinerja dosen. Kata Kunci: Kompetensi, Pemberdayaan, Motivasi, Organizational Citizenship Behavior, Kinerja.

scholarly journals PENGARUH BUDAYA ORGANISASI TERHADAP ORGANIZATIONAL CITIZENSHIP BEHAVIOR DENGAN PEMEDIASI KOMITMEN AFEKTIF DI SEKRETARIAT KABUPATEN BADUNG

2017 ◽  
pp. 2665
Author(s):  
Ayu Putu Ariani ◽  
Desak Ketut Sintaasih ◽  
Made Surya Putra
Keyword(s):  
Organizational Culture ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Affective Commitment ◽  
Positive Influence ◽  
Partial Least Square ◽  
Least Square ◽  
Mediating Effect ◽  
Citizenship Behavior ◽  
Culture Positive

The purpose of this study was to determine the significance of the influence of organizational culture on affective commitment, the influence of affective commitment on OCB, the influence of organizational culture on OCB and the mediating effect of affective commitment on the influence of organizational culture on OCB. These samples included 83 employees are determined using proportionate random sampling method. Data were obtained from questionnaires and interviews. The analytical tool used in this study using Partial Least Square (PLS). The results showed that organizational culture positive effect on affective commitment, the better the culture of the organization, affective commitment is also getting stronger. Affective commitment positively affects the OCB, the stronger the affective commitment has embraced the OCB behaviors also higher. Organizational culture positive influence on OCB, semaik both an organizational culture that is applied then OCB also higher. Results of testing the hypothesis is further produced that affective commitment partially mediates the influence of organizational culture on OCB.

scholarly journals Pengaruh Kepuasan Kerja dan Komitmen Organisasi terhadap Organizational Citizenship Behavior (OCB): Studi Kasus pada Karyawan STMIK Indonesia Padang

2020 ◽  
Vol 2 (01) ◽  
pp. 13-21
Author(s):  
Hesty Aisyah
Keyword(s):  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Random Sampling ◽  
Simple Random Sampling ◽  
Citizenship Behavior

Tujuan dari penelitian ini adalah untuk mengetahui pengaruh kepuasan kerja dan komitmen organisasi terhadap organizational citizenship behaviour (OCB). Penelitian ini merupakan studi kasus pada karyawan di STMIK Indonesia Padang yang berlokasi di Kota Padang Provinsi Sumatera Barat. Untuk meningkatkan kinerja perusahaan, kualitas layanan akan selalu menjadi faktor penting bagi organisasi yang selalu mengutamakan kepuasan pelanggan. Kualitas sumber daya manusia di perusahaan akan mempengaruhi kualitas layanan yang diberikan kepadan konsumen atau klien, karena itu perusahaan harus mempersiapkan sumber daya manusia yang terampil dan berkinerja baik. Sumber daya manusia  yang menunjukkan perilaku OCB diyakini mampu berkinerja lebih baik. Itu sebabnya organisasi perlu membuat karyawan untuk bisa memiliki perilaku OCB yang optimal. Penelitian ini adalah penelitian asosiatif kausal dengan menggunakan pendekatan kuantitatif. Data dikumpulkan dengan menggunakan kuesioner dengan jumlah sampel 26 responden, dan pemilihan responden yang dipilih menggunakan simple random sampling. Hasil menunjukkan bahwa kepuasan kerja dan komitmen organisasi secara simultan berpengaruh terhadap variabel OCB. Kepuasan kerja secara parsial mempengaruhi variabel OCB. Sementara itu, komitmen organisasi sebagian memengaruhi OCB karyawan secara signifikan.

scholarly journals DOES ORGANIZATIONAL COMMITMENT MATTER? LINKING TRANSFORMATIONAL LEADERSHIP WITH ORGANIZATIONAL CITIZENSHIP BEHAVIOR (OCB)

2021 ◽  
Vol 19 (2) ◽  
pp. 335-345
Author(s):  
Khusnul Rofida Novianti ◽  
Keyword(s):  
Transformational Leadership ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Banking Sector ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Normative Commitment ◽  
Organizational Outcome

This research was conducted to identify the antecedents dimension of organizational commitment that consist of affective, continuance, and normative commitment to mediate transformational leadership on organizational citizenship behavior (OCB) in the salespeople’s banking sector in Malang, East Java. The population of this research was the employees in the banking sector that provides insurance and investment services in Malang city. The sampling technique used was non-probability sampling. A questionnaire was used as a research instrument. 118 responses were analyzed using Smart Partial Least Square software (Smart-PLS). The study result revealed that organizational commitment does not significantly affect OCB. The affective commitment was the best predictor in mediating the effect of transformational leadership on OCB. In contrast, continuance and normative commitment have an insignificant effect both directly and indirectly on OCB. This study was expected to be a reference for further research in the area of organizational outcome focused on organizational commitment and provide more information for decision making about the importance of leadership styles such as transformational leadership and organizational citizenship behavior.

scholarly journals Increasing Organizational Citizenship Behavior Through Quality of Work Life and Organizational Commitment

2021 ◽  
Vol 6 (1) ◽  
pp. 45
Author(s):  
Endang Susilawati ◽  
Shofia Amin ◽  
Musnaini Musnaini
Keyword(s):  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Work Life ◽  
Partial Least Square ◽  
Least Square ◽  
Quality Of Work Life ◽  
Citizenship Behavior ◽  
Quality Of Work

<p>This study aims to examine the effect of Quality of Work Life on Organizational Citizenship Behavior through Organizational Commitment as a mediating variable. The population in this study were all permanent employees of PT. Petro China International Jabung Ltd with a sample of 120 respondents. The data collection method uses questionnaire method which is measured using Likert scale and the hypotheses was tested by  using the PLS (Partial Least Square) program. The results showed that the quality of work life has positive and significant effect on Organizational Citizenship Behavior, the quality of work life is proven to have positive and significant effect on organizational commitment, organizational commitment has positive and significant effect on Organizational Citizenship Behavior, and organizational commitment partially mediates the relationship between the quality of work life and Organizational Citizenship Behavior. The implication of this research is that the increasing quality of work life will increase organizational commitment so that it can improve Organizational Citizenship Behavior. The company must continuously improve the quality of work life program to increase the employee performance with objective and systematic procedures.</p><p><strong><em> </em></strong></p>

scholarly journals Organizational Citizenship Behavior Guru Sekolah Menengah Atas dan Sederajat di Lingkungan Pondok Pesantren

2019 ◽  
Vol 2 (2) ◽  
Author(s):  
Niki Puspita Sari ◽  
Helmi Muhammad
Keyword(s):  
Job Satisfaction ◽  
Organizational Commitment ◽  
Organizational Citizenship ◽  
Organizational Citizenship Behavior ◽  
Organizational Support ◽  
Perceived Organizational Support ◽  
Partial Least Square ◽  
Least Square ◽  
Citizenship Behavior ◽  
Least Square Approach

The purpose of this study was to determine and analyze the influence of perceived organizational support, job satisfaction, and organizational commitment on Organizational Citizenship Behavior (OCB), and the role of organizational commitment in mediating influence between perceived organizational support and job satisfaction on OCB of teachers of Islamic boarding high school in Tulungagung. This study used a census method by distributing questionnaire to the entire population of 150 teachers. Data was analyzed using a partial least square approach. The results showed that the perceived organizational support does not significantly affect OCB, job satisfaction affects OCB,  perceived organizational support affects organizational commitmet, job satisfaction affects organizational commitment, organizational commitment affects OCB,  perceived organizational support affects OCB through organizational commitment, and job satisfaction affects OCB through organizational commitment.

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