Book of readings issues on Quality of Work Life (QWL)

2008 ◽  

This book is a collection of articles related to themes, issues and concerns related to Quality of Work Life (QWL). This book is organized into two separate but related parts. Part A is a collection of articles on how QWL is examined from the perspective of Human Resource Management (HRM). HRM is a broad concept that entails the policies, practices, and systems that influence employees behaviour, attitudes and performance.Topics such as organizational citizenship behaviour, organizational politics, job stress, and interpersonal topics are some issues that are closely related to QWL. Part B, is a collection of articles related to the field of organizational behaviour.Organizational behaviour involves the actions of individuals and groups in an organizational context.As a field of study, organizational behaviour discusses how organizational effectiveness can be achieved through the actions of individuals and groups at the workplace. Topics such as conflicts, workplace deviant, behaviour, organizational learning and job satisfaction are some of the topics being discussed.This book discussed issues related to QWL, especially from the perspectives of human resource management and organizational behaviour.It is hoped that this book is helpful in facilitating better understanding of achieving quality work life among employees and managements in organizations.

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Fernando Almeida

Purpose The purpose of this study is to explore the human resource management practices and the associated dimensions of quality of employment in university spin-offs. Through this, it becomes possible to explore and recognize the practices and difficulties placed on the employees of university spin-offs. Design/methodology/approach The United Nations Economic Commission for Europe (UNECE) framework to assess the quality of work in the European Union is adopted. It is used a qualitative approach through the development of four case studies at university spin-offs located in Portugal. These case studies relate to four sectors of activity, such as information technology, urban mobility, health and electronics. Findings The findings reveal that most of the challenges of quality of work in a spin-off university are common to those in an SME or micro company. Among these factors, the authors highlight the lack of job security, reduced or no social protection and very low income and nonwage pecuniary benefits. Other factors specific to university spin-offs also emerge, such as the numerous opportunities for skills development and training, the potentialities to become an entrepreneur and the high number of working hours that are necessary to face the vibrant market dynamics. Originality/value The study aims to contribute, in a theoretical and empirically grounded basis, to the knowledge about the quality of employment in a spin-off university. This work becomes relevant for policymakers to understand in depth the specific challenges faced by employees of a spin-off university.


2018 ◽  
Vol 5 (01) ◽  
Author(s):  
Sumiati Sumiati ◽  
I Dewa Ketut Raka Ardiana ◽  
Auliya Ika Pratiwi

The purpose of this research is to find the influence of commitment organization andquality of work life (qwl) of organizational citizenship behavior (ocb) and performanceemployees in city population civil Bangkalan Madura. The use of population and civil recorddistrict Bangkalan Madura as the study was based because of population and civil recordbangkalan the district madura as the public service known has employees who works lessmaximum.This research included in the kind of research quantitative the testing of hypotheses andquestionnaires as a technique of data collection. But as for an instrument it is anticipated thatanalysis in this research that is using structural equation model (sem). A population that inyou wherever you may be been disclosed in the research it is a whole employees of the citypopulation and civil registration kabupaten Bangkalan Madura a number of 109 civil servantsthat they employ .The results of the study based on the validity and reabilitas shows that data is valid andreliable. Based on the results of the hypothesis shows that; 1) a variable commitmentorganization significant on variables organizational citizenship behavior (ocb), 2) a variablecommitment organization significant on variables performance employees, 3) a variablequality of work life (qwl) significant on variables organizational citizenship behavior (ocb),4) a variable quality of work life (qwl) significant on variables performance employees, and5) a variable organizational citizenship behavior (ocb) significant on variables performanceemployees in city population civil district Bangkalan Madura .Keywords : Commitment organization, quality of work life (qwl), organizationalcitizenship behavior (OCB), and performance.


2019 ◽  
Vol 9 (1) ◽  
pp. 5
Author(s):  
Ignatius Romouldus Shorinji Ganggut

Abstrak. Penelitan ini bertujuan untuk menguji secara empirik peran kepemimpinan dan quality of worklife terhadap Organizational citizenship behavior pada karyawan. Dewasa ini, agar mampu bersaing, setiap perusahaan harus beroperasi seefektif dan seefisien mungkin. Penelitian ini dilakukan pada 75 orang karyawan divisi HRD & GA PT. Dok Pantai Lamongan. Pemilihan sampel dilakukan dengan teknik purposive sampling dan pengujian hipotesis dilakukan dengan analisis regresi berganda. Berdasarkan hasil analisis yang telah dilakukan maka ditariklah kesimpulan bahwa hipotesis penelitian ini diterima, yang berarti persepsi gaya kepemimpinan dan Quality of Work Life berperan sigifikan terhadap Organizational Citizenship Behavior pada karyawan. Berdasarkan hasil analisis, diperoleh nilai F sebesar 37,620, dengan p<0,01 yang berarti bahwa persepsi gaya kepemimpinan dan Quality of Work Life secara simultan berperan positif signifikan terhadap OCB. Sumbangan efektif dari gaya  kepemimpinan  dan quality of work life (R2) secara bersamasama adalah 0,511 atau sebesar 51,1%. Sedangkan secara sendiri-sendiri, sumbangan efektif kepemimpinan terhadap OCB adalah sebesar 16,21%, dan sumbangan efektif  quality of worklife terhadap OCB adalah sebesar 34,88%. Sebanyak 48,9% adalah sumbangan dari faktor-faktor lain yang  masih harus diteliti lebih lanjut.Kata kunci: organizational citizenship behavior, kepemimpinan, teori kepemimpinan  path goal, quality of worklife


Author(s):  
Titin Titin ◽  
◽  
Yunni Rusmawati DJ ◽  
Luluk Nur Azizah ◽  
◽  
...  

Sumber daya manusia merupakan aspek penting dalam kemajuan pada suatu organisasi yang tidak dapat terpisahkan dari sebuah manajemen perusahaan. Pengetahuan dan skill dari sumber daya manusia sebagai pelaksana yang handal dalam fungsi-fungsi organisasi. Keberhasilan perusahaan bergantung pada sumber daya manusia sebagi aset yang harus dikembangkan dengan baik. Keyakinan bahwa karyawan yang dapat merasakan kepuasan dalam bekerja akan membawa dampak yang baik bagi perusahaan sehingga kepuasan kerja merupakan faktor penting yang harus diperhatikan oleh sebuah perusahaan. Perusahaan mengharapkan perilaku yang diciptakan oleh karyawan menjadi tuntutan organisasi tidak hanya perilaku in role tetapi juga perilaku estra role yang disebut Organizational Citizenship Behavior (OCB). Metode pengumpulan data menggunakan kuesioner yang diisi secara lengsung oleh responden. Alat analisis data yang digunakan dalam penelitian ini adalah regresi linier berganda. Hipotesis pada penelitian ini menunjukkan bahwa karakteristik pekerjaan berpengaruh positif terhadap organizational citizenship behavior, adapun hipotesis kedua yaitu kepuasan kerja berpengaruh positif terhadap organizational citizenship behavior dan hipotesis yang ketiga yaitu Quality of Work Life berpengaruh positif terhadap organizational citizenship bevavior. Obyek penelitian pada PT Djasa Bahari di Surabaya yang bergerak di Ekspedisi Ekspor Import.


2018 ◽  
Vol 7 (1) ◽  
pp. 111
Author(s):  
Wahyu Ardila ◽  
Hulmansyah Hulmansyah ◽  
Nurul Huda

<p>ABSTRACT</p><p>This research has a purpose to find out: the effect of Quality of Work Life (QWL) on Job Satisfaction in LP3I Polytechnic Jakarta; the effect of Organizational Climate on Job Satisfaction in LP3I Polytechnic Jakarta; the effect of Quality of Work Life (QWL) on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; the effect of Organizational Climate on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; the effect Job Satisfaction on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta. Data analysis method used is Structural Equation Model (SEM) by using Amos software. Respondents in this study were employees of the Polytechnic LP3I Jakarta totaling 201 samples using the technique of making samplel Probability sampling.The results of this study indicate that there is a positive and significant effect of Quality of Work Life (QWL) on Job Satisfaction in LP3I Polytechnic Jakarta; there is a positive and significant effect Organizational Climate on Job Satisfaction in LP3I Polytechnic Jakarta; there is a positive and significant effect of Quality of Work Life (QWL) on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; there is a positive and significant effect Organizational Climate on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta; there is a positive and significant effect Job Satisfaction on Organizational Citizenship Behavior (OCB) at the Polytechnic LP3I Jakarta.</p><p>Keywords: Quality Of Work Life, Organizational Climate, Job Satisfaction and OCB</p>


2021 ◽  
Vol 6 (1) ◽  
pp. 45
Author(s):  
Endang Susilawati ◽  
Shofia Amin ◽  
Musnaini Musnaini

<p>This study aims to examine the effect of Quality of Work Life on Organizational Citizenship Behavior through Organizational Commitment as a mediating variable. The population in this study were all permanent employees of PT. Petro China International Jabung Ltd with a sample of 120 respondents. The data collection method uses questionnaire method which is measured using Likert scale and the hypotheses was tested by  using the PLS (Partial Least Square) program. The results showed that the quality of work life has positive and significant effect on Organizational Citizenship Behavior, the quality of work life is proven to have positive and significant effect on organizational commitment, organizational commitment has positive and significant effect on Organizational Citizenship Behavior, and organizational commitment partially mediates the relationship between the quality of work life and Organizational Citizenship Behavior. The implication of this research is that the increasing quality of work life will increase organizational commitment so that it can improve Organizational Citizenship Behavior. The company must continuously improve the quality of work life program to increase the employee performance with objective and systematic procedures.</p><p><strong><em> </em></strong></p>


2019 ◽  
Vol 5 (2) ◽  
Author(s):  
Adya Hermawati ◽  
Suhermin Suhermin ◽  
Rahayu Puji Suci

AbstrakTujuan penelitian ini adalah untuk mengetahui pengaruh quality of work life, organizational citizenship behavior, dan keterlibatan kerja terhadap kinerja SDM. Populasi dalam penelitian ini yaitu berjumlah 340 SDM UMKM di Kota Malang. Penentuan jumlah sampel dilakukan dengan menggunakan formula slovin dengan margin error 10% atau 0,10 diperoleh jumlah sampel sebesar 73. Hasil penelitian menunjukkan bahwa (1) quality of work life berpengaruh tidak signifikan terhadap kinerja SDM; (2) quality of work life berpengaruh signifikan terhadap organizational citizenship behavior, (3) quality of work life berpengaruh signifikan terhadap keterlibatan kerja, 4) organizational citizenship behavior berpengaruh signifikan terhadap kinerja SDM,  5) keterlibatan kerja berpengaruh tidak signifikan terhadap kinerja SDM,  6) quality of work life berpengaruh secara langsung dan tidak langsung terhadap kinerja SDM yang dimediasi oleh organizational citizenship behavior, (7) quality of work life tidak berpengaruh secara langsung dan tidak langsung terhadap kinerja SDM yang dimediasi oleh Keterlibatan kerja, (8) quality of work life (X) tidak berpengaruh secara langsung dan tidak langsung terhadap kinerja SDM yang dimediasi oleh organizational citizenship behavior dan Keterlibatan kerja, dan quality of work life tidak berpengaruh signifikan secara langsung dan tidak langsung terhadap kinerja SDM yang dimediasi oleh organizational citizenship behavior dan keterlibatan kerja.Kata kunci: Quality of work life, organizational citizenship behavior, keterlibatan kerja, kinerja SDM.  AbstractThe purpose of this study was to determine the effect of quality of work-life, organizational citizenship behavior, and work involvement on HR performance. The population in this study is 340 MSME HR in Malang City. Determination of the number of samples carried out using the Slovin formula with a margin of error of 10% or 0.10 obtained a sample size of 73. The results showed that (1) quality of work-life had no significant effect on HR performance; (2) quality of work-life has a substantial impact on organizational citizenship behavior, (3) quality of work-life has a considerable effect on work engagement, 4) corporate citizenship behavior has a significant impact on HR performance, 5) work engagement has no significant effect on HR performance, 6 ) quality of work-life has a direct and indirect impact on HR performance mediated by organizational citizenship behavior, (7) quality of work-life does not directly or indirectly affect HR performance mediated by work involvement, (8) quality of work-life (X) has no direct or indirect effect on HR performance mediated by organizational citizenship behavior and work involvement. Quality of work life does not have a direct and indirect significant impact on HR performance mediated by organizational citizenship behavior and work involvement.Keywords: Quality of work life, organizational citizenship behavior, work involvement, HR performance.


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