Chat communication in library user services

The chat communication is a new type of user distance service. The authors examine the technology applications in different organizations and libraries, in particular. Intelligent information systems are used for designing virtual assistants and chatbots. The authors emphasize that, as for today, the scientific classification for chatbots is lacking. They attempt to categorize virtual talkbots. They discuss iPavlov artificial intellect library. The most interesting Russian developments are Telegram chatbots of Russian State Library for Young Adults, Directorate of Cultural Centers of Moscow, and that of St. Petersburg State Library for the Blind and Visually Impaired. RNPLS&T has implemented jivo system of chat communication. The reasons for choosing this system and operation results are discussed. The authors conclude that chat communication meets the principles and improves efficiency of user services.

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Scientific work of the Russian State Library: Its subjects and presentation of results

Scientific and Technical Libraries ◽

10.33186/1027-3689-2019-8-5-19 ◽

2019 ◽

pp. 5-19 ◽

Cited By ~ 2

Author(s):

A. Samarin ◽

I. Tikunova

Keyword(s):

Scientific Information ◽

Research Work ◽

Scientific Work ◽

Theory And Practice ◽

Library Science ◽

Research Activity ◽

Cultural Centers ◽

Russian State ◽

Book Studies ◽

State Library

The article is devoted to the modern period of research activity of the Russian State Library ‒ one of the Russian Federation’s national libraries, which, in accordance with the current legislation, are research institutions in library science, bibliography and book studies, and methodological, scientific-information and cultural centers of federal importance, participating in development and implementation of the federal policy in the field of librarianship. The article presents the main directions and subjects of the RSL’s research work in 2015–2018. In addition to traditional areas (the history, theory and practice of librarianship, the disclosure of collections, and the study of monuments of book culture), there have also been developed some research projects aimed at solving current issues of library development in the digital environment (the formation and organization of access to electronic information resources, the creation of digital services, etc.). The article demonstrates major publications of the RSL employees, representing the research results (monographs and articles, catalogues, bibliographic indexes, manuals and reference books). The article analyzes the innovations in organizing scientific activities and the achieved results (including scientometric characteristics), which confirm the status of the Russian State Library as a leading research center in the field of library science, bibliography and book studies.

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"Officium et miraculi sancti Willigisi" (F.183 №368) from the collection of the Russian state library: special features of the iconography of dedication miniatures

St Tikhons University Review Series V Christian Art ◽

10.15382/sturv201728.9-25 ◽

2017 ◽

Vol 28 ◽

pp. 9-25

Author(s):

Elizaveta Zotova

Keyword(s):

Russian State ◽

State Library

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Archive materials of V. F. Odoyevsky: f. 380, Russian state library

St Tikhons University Review Series V Christian Art ◽

10.15382/sturv201934.146-156 ◽

2019 ◽

Vol 34 ◽

pp. 146-156

Author(s):

Olga Shevtsova

Keyword(s):

Russian State ◽

State Library

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“Historical and Cultural Traditions and Innovative Transformations of Russia. Educational Responsibility of Libraries”. International Research Conference “Rumyantsev Readings — 2009”

Bibliotekovedenie [Library and Information Science (Russia)] ◽

10.25281/0869-608x-2009-0-4-8-15 ◽

2009 ◽

pp. 8-15

Author(s):

Sergei M. Mironov ◽

Vladimir B. Rushailo ◽

Andrei E. Busygin

Keyword(s):

International Research ◽

The State ◽

Cultural Traditions ◽

Research Conference ◽

Russian State ◽

State Library ◽

Regions Of Russia

The International research conference “Rumyantsev readings–2009” held on April 21-23, 2009 in the Russian state library was attended by over 290 people from various cities and regions of Russia and from the state-participants CIS. The theme of Conference of this year was “Historical and cultural traditions and innovative transformations of Russia. Educational responsibility of libraries”. The conference presented a unique book project on the occasion of the 300th anniversary of M.V. Lomonosov – “Lomonosovskaya Library”.

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The New Director General is Introduced to the Staff of the Russian State Library

Bibliotekovedenie [Library and Information Science (Russia)] ◽

10.25281/0869-608x-2009-0-6-11 ◽

2009 ◽

pp. 11

Author(s):

Article Editorial

Keyword(s):

Director General ◽

Russian State ◽

State Library

About introduction to the RSL staff of a new Director General, the former Director on informatization, and appointment of V.V. Fedorov as President of the RSL.

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“Historical and Cultural Traditions and Innovative Transformations of Russia. Educational Responsibility of Libraries”: International Research Conference “Rumyantsev Readings — 2009”

Bibliotekovedenie [Library and Information Science (Russia)] ◽

10.25281/0869-608x-2009-0-5-8-14 ◽

2009 ◽

pp. 8-14

Author(s):

Valery P. Leonov ◽

Tamara M. Gudima ◽

Tamara I. Vilegzhanina

Keyword(s):

International Research ◽

Public Library ◽

Modern Society ◽

The State ◽

Cultural Traditions ◽

Research Conference ◽

Digital Books ◽

Russian State ◽

State Library ◽

Regions Of Russia

The International research conference “Rumyantsev readings— 2009” held on April 21—23, 2009 in the Russian State Library was attended by over 290 people from various cities and regions of Russia and from the state-participants CIS. The theme of Conference of this year was “Historical and cultural traditions and innovative transformations of Russia. Educational responsibility of libraries”. In the proceeding publication of materials of the Conference are presented the following themes: “On studying the connection between printed and digital books”, “The cultural potential of modern society and the possibility of its realization”, “Public Library of Ukraine in the information space”

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