scholarly journals A Philosophical Thinking about the Complexity of Social Information System

2010 ◽  
Author(s):  
Xiao-hui Jiang
AI Magazine ◽  
2012 ◽  
Vol 33 (2) ◽  
pp. 91 ◽  
Author(s):  
Catherine Havasi ◽  
Richard Borovoy ◽  
Boris Kizelshteyn ◽  
Polychronis Ypodimatopoulos ◽  
Jon Ferguson ◽  
...  

Most organizations have a wealth of knowledge about themselves available online, but little for a visitor to interact with on-site. At the MIT Media Lab, we have designed and deployed a novel intelligent signage system, the Glass Infrastructure (GI), that enables small groups of users to physically interact through a touch screen display with this data and to discover the latent connections between people, projects, and ideas. The displays are built on an adaptive, unsupervised model of the organization and its relationships developed using dimensionality reduction and common sense knowledge which automatically classifies and organizes the information. The GI is currently in daily use at the lab. We discuss the AI model's development, the integration of AI into an HCI interface, and the use of the GI during the lab's peak visitor periods. We show that the GI is used repeatedly by lab visitors and provides a window into the workings of the organization.


2016 ◽  
Vol 29 (1) ◽  
pp. 14-30
Author(s):  
Nick Letch

Purpose – The purpose of this paper is to explore a class of social information systems which are purposefully designed to address wider social objectives. Specifically, the paper investigates the embedding of ICTs into the wider networks of social policy action and explores issues associated with the integration of social information systems into complex problem domains. Design/methodology/approach – A case study of a social information system and its integration into networks of actors with an interest in the underlying social concern is presented. The system under analysis is first described in terms of the emerging characteristics used to define this class of social information system. The wider policy network in which the social information system is implemented is then described and the integration of the social information system into the wider network is discussed. Findings – The case study illustrates that for complex social problems, there can be multiple interests embedded in an ecology of sub-networks. Each sub-network can make use of the social information system in different ways which creates difficulties in the social information system gaining sufficient legitimacy to be institutionalised into the wider policy network. Originality/value – The paper extends understanding of social information systems by proposing that a class of social information systems are developed to pursue human benefit. Recognising the context in which these systems are integrated as an ecology of interests, shifts the focus of social information systems design from examining the requirements of a relatively homogenous community of actors to understanding how social information systems can be developed to enable information exchange within and across heterogeneous communities.


Sign in / Sign up

Export Citation Format

Share Document