scholarly journals Innovation and SDGs through Social Media Analysis: Messages from FinTech Firms

2021 ◽  
Vol 7 (3) ◽  
pp. 165
Author(s):  
José Nicanor Franco-Riquelme ◽  
Luis Rubalcaba

Financial technology-based firms (FinTech) are crucial to promoting new technologies and advances in innovations related to the financial field, sustainable development, and financial inclusion. This paper aims to assess the Sustainable Development Goals (SDGs) and open innovation integrated within the public discourse in the social media of FinTech firms, using machine-learning-based social media analysis (SMA). Accordingly, we tracked the behavior of 21 firms based on the empirical material of 32,716 posts on Twitter. The outcomes showed dissimilar discourses based on FinTech firms’ activities. However, it was found that only financial infrastructure, lending, and personal finance fields have a discourse related to innovation and, to a lesser extent, related to the SDGs thematic. Thus, awareness of sustainable objectives is still far from being a relevant issue for FinTech, which, in general, has neglected to significantly mention SDGs; nonetheless, innovation and related terms are a consistent topic in this area. Furthermore, hints of the implementation of the open innovation paradigm and interest in novel technologies are demonstrated, in addition to the promotion of different actors and events on social media that serve as a showcase for firms that have a presence on Twitter.

2021 ◽  
Vol 13 (15) ◽  
pp. 8136
Author(s):  
Amal Marzouki ◽  
Arbi Chouikh ◽  
Sehl Mellouli ◽  
Rim Haddad

The United Nations (UN) adopted the seventeen “Sustainable Development Goals” (SDGs) in early September 2015. One of these goals is SDG 11, which refers to the sustainable cities and communities. In this context, local governments face the challenge of aligning with this objective. As a result, they are increasing outreach to their organizational boundaries to involve citizens in policy making and strategy development, continually listening to citizens’ voices. One of the methods citizens use to express themselves is social media. This paper will emphasize social media platforms and specially Twitter to explore the public discourse about cities in the context of SDG 11. We applied descriptive quantitative and qualitative analysis to analyze the tweets that include terms and hashtags referring to the SDG 11. The data analysis process is composed of three major procedures: 1-Engagement analysis, 2-Trends based analysis and 3-Data Insights. Our results show that: 1-the COVID’19 pandemic negatively impacted users engagement towards SDG 11, 2-new technologies such AI and IoT are gaining more importance to help cities reach SDG 11, and 3-the SDGs are related and one SDG can impact other SDGs.


2020 ◽  
Vol 4 (Supplement_1) ◽  
pp. 694-694
Author(s):  
Tammy Mermelstein

Abstract Preparing for or experiencing a disaster is never easy, but how leaders communicate with older adults can ease a situation or make it exponentially worse. This case study describes two disasters in the same city: Hurricane Harvey and the 2018 Houston Texas Ice Storm and the variation in messaging provided to and regarding older adults. For example, during Hurricane Harvey, the primary pre-disaster message was self-preparedness. During the storm, messages were also about individual survival. Statements such as “do not [climb into your attic] unless you have an ax or means to break through,” generated additional fear for older adults and loved ones. Yet, when an ice storm paralyzed Houston a few months later, public messaging had a strong “check on your elderly neighbors” component. This talk will explore how messaging for these events impacted older adults through traditional and social media analysis, and describe how social media platforms assisted people with rescue and recovery. Part of a symposium sponsored by Disasters and Older Adults Interest Group.


2021 ◽  
Author(s):  
Tasnim M. A. Zayet ◽  
Maizatul Akmar Ismail ◽  
Kasturi Dewi Varathan ◽  
Rafidah M. D. Noor ◽  
Hui Na Chua ◽  
...  

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