scholarly journals Information System and Technology Optimization as a Tool for Ensuring the Competitiveness of a Railway Undertaking—Case Study

2020 ◽  
Vol 12 (21) ◽  
pp. 8915
Author(s):  
Juraj Čamaj ◽  
Eva Brumerčíková ◽  
Michal Petr Hranický
Keyword(s):  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Railway Transport ◽  
Mathematical Methods ◽  
Current State ◽  
The World ◽  
Information And Communication ◽  
Research And Education

Information and communication technologies are becoming an increasingly important part of everyday life, as they facilitate many activities, mainly in the world of work, but also in scientific research and education. At present, informatics is one of the fastest growing sectors of the national economy. This development has had a significant impact on improving the quality of transport and transportation processes. The article is focused on the railway transport. It deals with the possibilities of planning the shifts of the train personnel and circulation of the vehicles. It describes the background of the topic. The scientific acquittance lies on the methodology proposed by authors. It presents a new idea of creating the shifts and circulations while being based on the current state and mathematical methods.

ENHANCING THE QUALITY OF TEACHING AT HIGHER EDUCATION INSTITUTIONS IN MALAYSIA THROUGH THE USE OF INFORMATION AND COMMUNICATION TECHNOLOGY (ICT)

2012 ◽  
Vol 02 (04) ◽  
pp. 20-25
Author(s):  
Anantha Raj A. Arokiasamy
Keyword(s):  
Higher Education ◽  
Information And Communication Technologies ◽  
Higher Education Institutions ◽  
Communication Technologies ◽  
Education Students ◽  
Information And Communication ◽  
Geographically Distributed ◽  
Breaking Time

The purpose of this paper is to analyze the integration of Information and Communication Technologies (ICT) in higher education for imparting easily accessible, affordable and quality higher education leading to the uplift of Malaysia. The focus of the paper is on the benefits that ICT integration in education can provide, right from breaking time and distance barriers to facilitating collaboration and knowledge sharing among geographically distributed students. ICT increases the flexibility of delivery of education so that learners can access knowledge anytime and anywhere. It can influence the way students are taught and how they learn as now the processes are learner driven and not by teachers. This in turn would better prepare the learners for lifelong learning as well as to contribute to the industry. We will also analyze if ICT does indeed improve or hinder the quality of learning among higher education students. This paper reports on the changing trends in use of ICTs for instruction in higher education institutions (HEIs) and discusses a mini-case study of how ICTs are being used by lecturers in one university in Malaysia.

scholarly journals The Impact of Information and Communication Technology (ICT) on Community Pharmacy

2018 ◽  
pp. 01
Author(s):  
SUNIL JAWLA ◽  
Durg Vijay Rai
Keyword(s):  
Health Care ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
World Health ◽  
Medication History ◽  
Electronic Prescription ◽  
The World ◽  
Information And Communication ◽  
The Impact

Information and communication technologies (ICTs) are transforming health services throughout the world. Health information and technologies (HITs) involve application of information processing using computer for storage, retrieval, sharing and use of information and knowledge for communication by a pharmacist. Similarly electronic prescription (EP) services have made the dispensing and reimbursement processes more efficient. Maintenance of patient record become easy by using ICTs. Barcode identification of medicines can be used to reduce medicine administration errors and to improve the medication history of patients. Telecare using digital communications technology provides healthcare consultations and other health care services to rural, old & handicap patients easily and improves their access to healthcare by reducing their hospital attendance. In developing countries like India, it is quite a challenging task to provide access to information and communication technologies. As the geographical diversity is also a challenging for implementation of ICTs at everywhere. Information and technologies are giving a way to access the data all over the globe. ICTs have brought transformation in education in all over the world. Information and technologies are removing barriers from learning education. ICT applications are becoming indispensable tools for traditional and vocational education. In the field of pharmaceutical sciences, ICTs can further enhance the quality of education. As lots of modifications and newer drugs are coming in the market, it is quite a challenging task to a pharmacist to update knowledge to serve the society in an efficient way. ICT can be utilized in health care to improve quality of patient centric services.

scholarly journals New technologies and quality of customer service – case study

2019 ◽  
Vol 2 (1) ◽  
pp. 548-558
Author(s):  
Katarzyna Midor
Keyword(s):  
Information And Communication Technologies ◽  
Customer Service ◽  
New Technologies ◽  
Communication Technologies ◽  
The Internet ◽  
Information And Communication ◽  
Purchase Process

Abstract Nowadays, companies are increasingly forced to fight against competition. The number of competitors on the market is constantly growing, and customer’s demands on the products offered by the companies are increasing. The role of customers on the market has changed in recent years. Customers are more active than before, i.e. they started to actively co-create value, so they stopped being passive to the purchase process. Organizations that make appropriate use of the increase in customer activity can count on large benefits for the company. One of the methods to increase competitiveness is continuous introduction of new technologies based on the Internet, which recently resulted in easier cooperation between customers and suppliers, making and settling transactions, coordination of orders in the supply chain thanks to e.g. solution supporting electronic exchange of EDI documents. Therefore, the development of information and communication technologies has significantly influenced the development of organization through its improvement. This paper presents the importance of new technologies for the customer that improve the process of its service in a selected clothing sales network in Poland.

scholarly journals TODAY's SMART CITY TRENDS IN THE WORLD

2020 ◽  
Vol 30 (3) ◽  
pp. 340-345
Author(s):  
V.M. Katochkov ◽  
G.V. Savin ◽  
E.V. Toporkova
Keyword(s):  
Information And Communication Technologies ◽  
Smart City ◽  
Smart Cities ◽  
Communication Technologies ◽  
Modern Trend ◽  
Global Cities ◽  
Global Power ◽  
The World ◽  
Information And Communication

Digitalization today is a modern trend focused on streamlining processes and improving efficiency. The introduction of information and communication technologies has affected not only enterprises, but complex socio-economic systems as cities, and this predetermined the development of smart cities. Today, IBM, McKinsey or Price Waterhouse are considered the brain centers for the development of this concept, while Siemens, BMW, Mercedes Benz, IBM, Phillips, General Electric, etc., discovered the “smart” city as a future-oriented concept, and chose only that a niche in which they can offer their products and services. The development of smart cities is also influenced by intergovernmental organizations and their specialized departments, as well as research centers, institutes and laboratories. There are more than 100 cities in the world that claim the title of “smart city”. At the same time, their current ratings reflect the implementation of modern information and communication technologies in the life of a person with the aim of improving the quality of his life in the development of the urban environment. The IESE Cities in Motion Index, Global Power City Index, The Global Cities Index, The Global Cities Outlook, Juniper Research, EasyPark Smart City Index ratings provide sufficient and comprehensive indicators to give this title. The developed standards ISO 37120 and ISO 37122 determine the main indicators for smart cities, while the criteria that determine the achievement of city smartness are conditionally formed today, which allows to clarify the semantic loads implemented in this definition, namely, to prioritize technologies for people and society, improving quality of life, and highlight differences with other similar definitions.

The Current State and Future of E-Participation Research

2008 ◽  
pp. 70-80
Author(s):  
Chee Wei Phang ◽  
Atreyi Kankanhalli
Keyword(s):  
Information And Communication Technologies ◽  
Citizen Participation ◽  
Public Engagement ◽  
Communication Technologies ◽  
Online Consultation ◽  
Current State ◽  
The World ◽  
Information And Communication ◽  
Participation Research ◽  
Rule Making

The past decade has witnessed an increasing trend of information and communication technologies (ICT) exploitation by governments around the world to enhance citizen participation. This is reflected in the emergence of a plethora of terms associated with the phenomenon, such as e-consultation or online consultation (Whyte & Macintosh, 2002), online rule-making (Charlitz & Gunn, 2002), online deliberation (Price & Cappella, 2006), online public engagement (Coleman & Gotze, 2001), and e-participation (Macintosh, 2004). In this chapter, we will use the term “e-participation” initiatives to refer to government’s use of ICT to engage citizens in democratic processes. The term “e-participation” is chosen because it is sufficiently general to encompass all such efforts by governments. Instances of e-participation initiatives can be found globally, such as Denmark’s Nordpol.dk (http://www.nordpol.dk), U.S.’s Regulations.gov (http://www.regulations.gov), and Singapore’s REACH portal (http://www.reach.gov.sg). Table 1 presents a list of e-participation initiatives that are sampled from around the globe.

scholarly journals EDUCAÇÃO A DISTÂNCIA E OLIMPÍADA NACIONAL DE HISTÓRIA DO BRASIL: O ÊXITO DA MODALIDADE EM UM PROGRAMA INOVADOR

2018 ◽  
Vol 2 (3) ◽  
pp. 32-36
Author(s):  
Silvia Eliane de Oliveira Basso ◽  
Maria Luisa Furlan Costa ◽  
Patrícia L.L. Mertzig Gonçalves de Oliveira
Keyword(s):  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Educational Technologies ◽  
State University ◽  
Quality Of Teaching ◽  
Successful Experiment ◽  
Information And Communication ◽  
Extension Program

The tools of distance education have been used in numerous teaching, research and extension experiences, corroborating with the quality of teaching that can be achieved with this modality. This study aims to analyze the National History Olimpic of Brazil (NHOB), an extension program maintained at the State University of Campinas, as a successful experiment in use of educational technologies to promote innovation in teaching and the possibility of research. The methodology adopted is a case study, with a qualitative approach, in a historicist perspective. We conclude that the NHOB program has reached thousands of students across the country, encouraging study and research in history, because it increases the possibilities of information and communication technologies, making them efficient means of knowledge.

scholarly journals The Role of Information and Communication Technologies in Protecting Health and Transforming the Quality of Employment During the COVID–2019 Pandemic

2020 ◽  
Vol 16 (3) ◽  
pp. 98-107
Author(s):  
Maria A. Yudina
Keyword(s):  
Quality Of Life ◽  
Information And Communication Technologies ◽  
Communication Technologies ◽  
Standard Of Living ◽  
World Health ◽  
The World ◽  
Digital Monitoring ◽  
Information And Communication ◽  
The Impact

The article deals with the study of various aspects of the impact of digitalization on the level and quality of life, manifested in the situation of the COVID-19 pandemic. Information and communication technologies have consolidated their status as the infrastructure that supports socioeconomic interaction in crisis periods. For many Russians, the high spread of ICT in the country has become a significant factor in maintaining the previous standard of living in conditions when it is rapidly falling under the pressure of general isolation. The author reveals that certain forms of digitalization of medicine also cause an ambiguous reaction of society. The impact of ICTs on quality of life in the context of a pandemic has been analyzed based on the data from the World Health Organization. The high importance of trust between society and the state in the fight against COVID-19 has been emphasized, digital monitoring of citizens, in particular. International experience has been systematized: positive and negative examples of such tracking systems in Russia and the world, in general, have been considered. Two management attitudes underlying the social technologies of digital monitoring are identified. The first is based on preventing the spread of the disease by informing and predetermines making decisions by the user. The second is based on self-control of the patient: the citizen must prove compliance with the established rules, violation of which is punishable. It is proved that the application «Social monitoring» used by the authorities of Moscow belongs to the second category. The digital tools, which are already available to the authorities and, when finalized, could be a full-fledged alternative to this application (which received a negative assessment of the city's residents) are mentioned. The impact of COVID-19 on the quality of employment has been manifested not only in a significant increase in remote employment, which contributes to the development of digitalization but also to the growth of risks of unstable employment. The economic situation has deteriorated sharply, but some of the measures taken by the authorities have had the effect of keeping the majority of Russians the same standard of living. ICTs have also played a role in this - the widespread use has allowed most employers to cope with the task of working remotely. However, it is more difficult to guarantee compliance with labour rights remotely, including the balance of working and personal time. In addition, in the conditions of self-isolation, the problems of technostress, and various socio-psychological problems caused by the use of ICT have sharply worsened.

Business Management and New Technologies to Improve the Services

2015 ◽  
pp. 65-84
Author(s):  
Giuseppe Granata
Keyword(s):  
Information And Communication Technologies ◽  
New Technologies ◽  
Communication Technologies ◽  
Customer Relationship ◽  
Key Stakeholders ◽  
New Information ◽  
Information And Communication ◽  
Key Issues

Governments around the world have come to recognize the potential of new Information and Communication Technologies (ICT's) to reshape the ways in which they interact with citizens, businesses and other key stakeholders, hence the current move towards e-Government. A major goal of e-Government initiatives is to improve the quality of public service delivery through providing individuals and organizations with a coherent interface with government that has to be organized around their needs rather than the structure of government bodies. To that end, many governments have begun applying to their e-Government strategies the commercial concept commonly referred to as “Customer Relationship Management” (CRM), thus generating a new field of knowledge and related applications. This chapter discusses some of the key issues to implementing CRM in e-Government. It lays particular stress on the CRM capabilities of identifying and differentiating users, promoting take-up of e-Government and measuring the progress against its stated objectives. The conceptual framework will also be related to a case-study dealing with the Italian Revenue Agency, responsible for collecting tax and customs duties for government, which is developing a rich CRM program along with an ICT re-engineering process.

scholarly journals The Use of TPVS Methods in Working with Preschoolers Using ICT Technologies

2018 ◽  
Vol 6 (1) ◽  
pp. 114-121
Author(s):  
Liudmyla Kozak ◽  
Iryna Shvydka
Keyword(s):  
Information And Communication Technologies ◽  
Preschool Education ◽  
Communication Technologies ◽  
Preschool Age ◽  
Quality Of Education ◽  
Present Stage ◽  
Basic Principles ◽  
The World ◽  
Information And Communication

It is noted that information and communication technologies play an important role in ensuring the quality of education. The basic principles and methods of the theory of solving inventive tasks are revealed. The expediency of using the blog for working with children of preschool age using the technology of the theory of solving inventive tasks is considered. Attention is drawn to the following: at the present stage, a new educational system is being formed in Ukraine, aimed at entering the world of information and education space, and the system of preschool education does not remain. The methods of the theory of solving inventive problems in work with children of preschool age and their use with the help of information and communication technologies are substantiated. The methods of the theory of solving inventive tasks are described in detail, thanks to which a teacher with children can find a logical way out of any situation, and a pet-competently solve their problems. Described as methods of the theory of solving inventive tasks can be used in working with children of preschool age by connecting to the work of information cognitive technologies. The purpose of using the technology of the theory of solving inventive tasks in the institution of preschool education is revealed. The expediency of using the blog for working with children of preschool age on the technology of the theory of solving inventive tasks is determined. Examples of using the blog on the technology of the theory of solving inventive tasks with children of preschool age are given.

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