A Study on the Relationship between Emotional Intelligence and Job Stress

2021 ◽  
Vol 22 (4) ◽  
pp. 121-142
Keyword(s):  
Emotional Intelligence ◽  
Job Stress ◽  
The Relationship

scholarly journals The importance of emotional intelligence for the sales associates profession: Between job stress and job satisfaction

2021 ◽  
Vol 0 (0) ◽  
Author(s):  
Christine Winstinindah Sandroto ◽  
Jessica Fransiska
Keyword(s):  
Job Satisfaction ◽  
Emotional Intelligence ◽  
Job Stress ◽  
Sampling Technique ◽  
Ordinary Least Squares ◽  
Upper Class ◽  
Mediation Model ◽  
Class Level ◽  
Sales Associates ◽  
The Relationship

Abstract Sales associates need emotional intelligence (EI) in dealing with job stress and perceived job satisfaction. So far, there has been no research that explains the effect of job stress on job satisfaction with EI as a mediating variable in the sales associate profession. This study examines EI's role in managing job stress allows sales associates to achieve job satisfaction. The population in this study is comprised of sales associates in Jakarta-Indonesia, who work in malls that target middle to upper-class level customers, with a sample size of 100 respondents. The sampling technique used was accidental sampling; the analysis uses the simple mediation model with the macro process through SPSS process 22.0 for Windows using ordinary least squares and logistic regression path analysis modeling. The finding reveals that the higher the level of EI, the stronger the extent to which the relationship between job stress and job satisfaction is mediated.

Emotional Intelligence and Job Stress

2017 ◽  
pp. 226-248
Author(s):  
Germaine D. Washington ◽  
Libi Shen
Keyword(s):  
Substance Abuse ◽  
Emotional Intelligence ◽  
Occupational Stress ◽  
Job Stress ◽  
Employee Turnover ◽  
Kansas City ◽  
Youth Care ◽  
Turnover Rates ◽  
Substance Abuse Professionals ◽  
The Relationship

Substance abuse professionals work with chemically dependent addicts and disgruntled coworkers. They experience more occupational stress and employee turnover than social workers, community support workers, and youth care workers. Three of 37 substance abuse agencies in Kansas City, Missouri have reported extremely high employee turnover rates and occupational stress. How do substance abuse professionals perceive the relationship between emotional intelligence and job stress? What are substance abuse professionals' definitions of emotional intelligence and job stress? How does emotional intelligence affect job stress in the substance abuse profession? Why do higher levels of emotional intelligence reduce people's job stress and improve their job performance? The purposes of this chapter are to explore substance abuse professionals' definitions of emotional intelligence and job stress, and their viewpoints on the relationship between emotional intelligence and job stress.

scholarly journals The Relationship between Emotional Intelligence and Job Stress among Nurses in Shiraz, Iran

2018 ◽  
Vol 25 (6) ◽  
pp. 100-109 ◽  
Author(s):  
Tayebeh Rakhshani ◽  
◽  
Zahra Motlagh ◽  
Vahid Beigi ◽  
Marzieh Rahimkhanli ◽  
...  
Keyword(s):  
Emotional Intelligence ◽  
Job Stress ◽  
The Relationship

scholarly journals The Impact of Job Stress on Turnover Intentions–The Moderating Role of Emotional Intelligence

2020 ◽  
pp. 100-121
Author(s):  
Farah Naz Burki ◽  
Naimat U. Khan ◽  
Imran Saeed
Keyword(s):  
Emotional Intelligence ◽  
Job Stress ◽  
Banking Sector ◽  
Turnover Intentions ◽  
Working Environment ◽  
Moderation Effect ◽  
The Impact ◽  
The Relationship ◽  
Moderating Role

The study examines the relationship between job stress and turnover intentions with the moderating role of emotional intelligence. The questionnaire survey is conducted with a sample of 153 employees of the banking sector in Pakistan. Two methods are used in this study to test the moderation effect i.e. Baron and Kenny’s (1986) technique and the Process method of Andrew F. Hayes (2013). The results show that job stress and turnover intentions are positively related to each other whereas emotional intelligence has no moderating role between them. Based on the findings, it is proposed that organizations should focus on making active policies towards stress management so that employees’ turnover intentions can be reduced ensuring an encouraging working environment.

Moderating role in the relationship between job stress and deviant emotional intelligence in education

2021 ◽  
pp. 101626
Author(s):  
Jing Zhao ◽  
Hemingxi Zheng ◽  
Can Qin ◽  
Zhong Wang ◽  
J. Vijayashree ◽  
...  
Keyword(s):  
Emotional Intelligence ◽  
Job Stress ◽  
The Relationship ◽  
Moderating Role

Emotional Intelligence and Job Stress

2017 ◽  
pp. 206-228
Author(s):  
Germaine D. Washington ◽  
Libi Shen
Keyword(s):  
Substance Abuse ◽  
Emotional Intelligence ◽  
Occupational Stress ◽  
Job Stress ◽  
Employee Turnover ◽  
Kansas City ◽  
Youth Care ◽  
Turnover Rates ◽  
Substance Abuse Professionals ◽  
The Relationship

Substance abuse professionals work with chemically dependent addicts and disgruntled coworkers. They experience more occupational stress and employee turnover than social workers, community support workers, and youth care workers. Three of 37 substance abuse agencies in Kansas City, Missouri have reported extremely high employee turnover rates and occupational stress. How do substance abuse professionals perceive the relationship between emotional intelligence and job stress? What are substance abuse professionals' definitions of emotional intelligence and job stress? How does emotional intelligence affect job stress in the substance abuse profession? Why do higher levels of emotional intelligence reduce people's job stress and improve their job performance? The purposes of this chapter are to explore substance abuse professionals' definitions of emotional intelligence and job stress, and their viewpoints on the relationship between emotional intelligence and job stress.

Job stress and job performance among employees in the Taiwanese finance sector: The role of emotional intelligence

2011 ◽  
Vol 39 (1) ◽  
pp. 21-31 ◽  
Author(s):  
Yu-Chi Wu
Keyword(s):  
Emotional Intelligence ◽  
Job Performance ◽  
Job Stress ◽  
Management Practices ◽  
Positive Impact ◽  
Negative Effects ◽  
Stress Effects ◽  
Individual Difference Variables ◽  
Research Findings ◽  
The Relationship

Prior empirical research findings regarding the relationship between job stress and job performance are inconsistent. It was argued in this study that one reason for these inconsistent results may be an existing moderating effect. Stress does not always result directly from the source of pressure itself, but rather from the perception of that pressure. Therefore, individual difference variables (e.g., emotional intelligence) that might relate to that perception should also be considered. The effects of emotional intelligence on the relationship between job stress and job performance were investigated with a sample of employees in the Taiwanese finance sector. The results indicated that emotional intelligence had a positive impact on job performance and moderated this relationship. In this respect, highly emotionally intelligent employees are more likely than are low emotional intelligence employees to be able to reduce or transform the potential negative effects of job stress on job performance. The results of this study clarify knowledge of stress effects and, thus, the usefulness of stress management practices can be improved and enhanced.

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