Trust and commitment in supply chain during digital transformation: A case in Korea

<abstract> <p>Purpose - The purpose of this paper is to test the hypothesis that the fundamentals of the supply chain relationships have not changed during the digital transformation period in Korea between 2006 and 2018. Design/methodology/approach - The data for this study were collected through a questionnaire-based survey during two different time periods in Korea, 2006 and 2018. Findings - This study reveals that supply chain professionals in 2006 regarded trust building process as the most important construct for the successful supply chain operations while in the 2018 survey, trust-based commitment became the most important construct. This paper concludes that supply chain sustainability will be enhanced based on strong supply chain relationship framework. Originality/value - This study reaffirmed that a supply chain relationship built on a trust-based commitment is still the pathway to successful supply chain implementation. As far as we know, no studies have been published in examining supply chain relationships during the digital transformation in two time periods.</p> </abstract>

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From Suspicion to Sustainability in Global Supply Chains

10.37419/lr.v7.i2.3 ◽

2020 ◽

Vol 7 (2) ◽

pp. 383-418

Author(s):

Robert C. Bird ◽

Vivek Soundararajan

Keyword(s):

Supply Chain ◽

Supply Chains ◽

Fundamental Problem ◽

Trust Building ◽

Global Supply Chains ◽

Human Rights Abuses ◽

Economic Survival ◽

Building Process ◽

Sustainability Practices

Global supply chains power 80% of world trade, but also host widespread environmental, labor, and human rights abuses in developing countries. Most scholarship focuses on some form of sanction to motivate supply chain members, but we propose that the fundamental problem is not insufficient punishment, but a lack of trust. Fickle tastes, incessant demands for lower prices, and spot market indifference force suppliers into a constant struggle for economic survival. No trust can grow in such an environment, and few sustainability practices can take meaningful root. Responding to multiple calls for scholarship in the supply chain literature, we propose a trust-building process by which supply chains can evolve from indifference and hostility to a relational partnership that produces joint investments in sustainable practices. The result is a supply chain that is more efficient, more humane, and embeds sustainability in the supply chain for the long-term.

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Towards a classification of supply chain relationships: a routine based perspective

Supply Chain Management An International Journal ◽

10.1108/scm-04-2017-0142 ◽

2017 ◽

Vol 22 (4) ◽

pp. 341-374 ◽

Cited By ~ 12

Author(s):

Muhammad Usman Ahmed ◽

Mehmet Murat Kristal ◽

Mark Pagell ◽

Thomas F. Gattiker

Keyword(s):

Cluster Analysis ◽

Supply Chain ◽

Design Methodology ◽

Measurement Properties ◽

Supplier Relationships ◽

Content Type ◽

Supply Chain Relationships ◽

Research Questions ◽

The Relationship

Purpose This paper studies buyer–supplier relationships (BSRs) by taking a routine-based approach and develops a taxonomy of BSRs. Recent advances in the BSR literature have shown that firms implement a host of diverse routines, called integrative practices, with their supply chain partners. Relationships differ based on what integrative practices are present in them. This paper aims to develop a taxonomy of supply chain relationships based on integrative practices measured at the relationship level. Design/methodology/approach The authors use survey data collected from North American manufacturers to establish the measurement properties of new relationship level constructs that represent different aspects of integration. Cluster analysis is used with these new constructs to develop a taxonomy of supply chain relationships. Regression and bootstrapping techniques are used to establish the predictive validity and stability of the taxonomy. Findings The results show four distinct types of relationships. On comparison, the authors find salient differences between their results and past classifications. As a result of taking a routine-based multidimensional view of integration, the authors find two types of relationships that have not been discovered by past taxonomies. Originality/value The new relationship level constructs will allow academics to have greater precision in their research questions on BSRs, as not all aspects of integration behave in the same manner. The four types of relationships identified by this study provide a useful framework to manage supply chain relationships for practitioners.

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Smart supply chain and firm performance: the role of digital technologies

Business Process Management Journal ◽

10.1108/bpmj-12-2020-0573 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

Abdullah Fahad AlMulhim

Keyword(s):

Supply Chain ◽

Firm Performance ◽

Design Methodology ◽

Digital Technologies ◽

Digital Transformation ◽

Content Type ◽

Mediating Role ◽

Smart Technologies ◽

The Impact

PurposeThis study aims to explore the impact of digital transformation on firm performance with the help of smart technologies.Design/methodology/approachThis study used a valid and well-structured survey to collect data from 460 respondents from 150 Small and medium-sized enterprises (SMEs) in Saudi Arabia. In order to analyze this data, SmartPLS software was used.FindingsThe empirical results of this study found that the digital transformation has no significant direct impact on firm performance. Therefore, in this situation, smart technologies play an important role in developing the link between digital transformation and firm performance.Originality/valueThis study contributes to the digital supply chain from SMEs' perspective by investigating the mediating role of smart technologies between digital transformation and firm performance.

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Supply chain partners' trust building process through risk evaluation: the perspectives of UAE packaged food industry

Supply Chain Management An International Journal ◽

10.1108/13598540910970117 ◽

2009 ◽

Vol 14 (4) ◽

pp. 280-290 ◽

Cited By ~ 43

Author(s):

Mohammed Laeequddin ◽

G.D. Sardana ◽

B.S. Sahay ◽

K. Abdul Waheed ◽

Vinita Sahay

Keyword(s):

Supply Chain ◽

Risk Evaluation ◽

Food Industry ◽

Trust Building ◽

Building Process ◽

Packaged Food

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The emergence and adoption of digitalization in the logistics and supply chain industry: an institutional perspective

Journal of Enterprise Information Management ◽

10.1108/jeim-09-2020-0382 ◽

2021 ◽

Vol ahead-of-print (ahead-of-print) ◽

Author(s):

David M. Herold ◽

Marek Ćwiklicki ◽

Kamila Pilch ◽

Jasmin Mikl

Keyword(s):

Supply Chain ◽

Design Methodology ◽

Institutional Perspective ◽

Content Type ◽

Socially Constructed ◽

Digital Services ◽

Time Period ◽

Time Periods ◽

Level Building ◽

Institutional View

PurposeDespite increasing interest in digital services and products, the emergence of digitalization in the logistics and supply chain (L&SC) industry has received little attention, in particular from organizational theorists. In response, taking an institutionalist view, the authors argue that the emergence and adoption of digitalization is a socially constructed phenomenon.Design/methodology/approachThis paper shows how actor-level frameshifts contribute to an emergence of an overarching “digitalization logic” in the L&SC industry at the field level. Building on a longitudinal analysis of field actors' frames and logics, the authors track the development of digitalization over the last 60 years in the L&SC sector.FindingsThe authors classify specific time periods by key field-configuring events, describe the relevant frameshifts in each time period and present a process that explains how and why digitalization has emerged, been adopted and manifested itself in the L&SC industry.Originality/valueThe findings of the study provide insights about the evolution of a digitalization logic and thus advance the institutional view on digitalization in the L&SC industry.

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Digital Transformation and Transparency in Wine Supply Chain Using OCR and DLT

2021 25th International Conference on Information Technology (IT) ◽

10.1109/it51528.2021.9390117 ◽

2021 ◽

Author(s):

Stevan Cakic ◽

Aida Ismailisufi ◽

Tomo Popovic ◽

Srdjan Krco ◽

Nenad Gligoric ◽

...

Keyword(s):

Supply Chain ◽

Digital Transformation

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An Investigation of Justice in supply chain relationships and their performance impact

Journal of Operations Management ◽

10.1016/j.jom.2013.05.001 ◽

2013 ◽

Vol 31 (5) ◽

pp. 236-247 ◽

Cited By ~ 56

Author(s):

Ram Narasimhan ◽

Sriram Narayanan ◽

Ravi Srinivasan

Keyword(s):

Supply Chain ◽

Performance Impact ◽

Supply Chain Relationships

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We've got the power! How customer power affects supply chain relationships

Business Horizons ◽

10.1016/j.bushor.2008.01.009 ◽

2008 ◽

Vol 51 (3) ◽

pp. 169-174 ◽

Cited By ~ 14

Author(s):

Barbara B. Flynn ◽

Xiande Zhao ◽

Baofeng Huo ◽

Jeff Hoi Yan Yeung

Keyword(s):

Supply Chain ◽

Supply Chain Relationships

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Enhancing SMEs’ capability: opportunities in supply chain relationships?

Journal of Small Business and Enterprise Development ◽

10.1108/14626000310473193 ◽

2003 ◽

Vol 10 (2) ◽

pp. 167-179 ◽

Cited By ~ 22

Author(s):

Allan Macpherson ◽

Alison Wilson

Keyword(s):

Supply Chain ◽

Supply Chain Relationships

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Path analysis for proposed framework of SCM excellence in Indian manufacturing industry

Journal of Manufacturing Technology Management ◽

10.1108/jmtm-08-2015-0059 ◽

2016 ◽

Vol 27 (4) ◽

pp. 577-611 ◽

Cited By ~ 7

Author(s):

Gunjan Soni ◽

Rambabu Kodali

Keyword(s):

Supply Chain ◽

Path Analysis ◽

Structural Equation ◽

Design Methodology ◽

Manufacturing Industry ◽

Structural Models ◽

Statistical Testing ◽

Model Fit ◽

Content Type ◽

Equation Modelling

Purpose – Several authors in extant literature have shown concern towards lacuna in availability of standard constructs in supply chain management (SCM). These standard constructs can represent pillars of SCM excellence. However, frameworks on SCM excellence unlike its contemporary fields are very few. Thus the purpose of this paper is to develop a path analysis for proposed framework of SCM excellence in Indian manufacturing industry proposed by Soni and Kodali (2014) using interpretive structural modelling (ISM) and structural equation modelling (SEM). Design/methodology/approach – The ISM is performed on two exemplary cases of supply chain in Indian manufacturing industry. These cases were selected on the consideration of supply chain excellence index (SCEI), based on the results of an empirical study conducted by Soni and Kodali (2014) in Indian manufacturing industry. The focal manufacturing company which exhibited lowest and highest SCEI were selected as contenders for developing ISM. The relationships among pillars and constructs of SCM excellence framework are obtained from ISM, and later are subjected to statistical testing of model fit by using SEM. The input to SEM was the respondent’s data used in previous study. Findings – The major findings revealed that ISM based on focal company having highest SCEI, is statistically fit for SCM excellence framework, and finally the structural models of the constructs for each pillar of SCM excellence are also formed by using path analysis. Originality/value – The study offers a unique managerial approach for analysing the underlying relationships between pillars of SCM excellence. Researchers can use this study for developing frameworks in various realms of SCM excellence.

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