Assessing Knowledge Management Needs

Author(s):  
G. Scott Erickson ◽  
Helen N. Rothberg

Most knowledge management work encourages practicing managers to pursue ever more knowledge development and sharing. There is an assumption that more knowledge always leads to greater competitive advantage and superior financial performance. Even though this may be the case, it is far from proven, and the application and use of knowledge management techniques may actually be more strategic, with optimal levels of effort and spending determined by differing circumstances. This study investigates these topics by assessing whether knowledge strategies might vary by industry, asset structure, and other potential variables.

2011 ◽  
Vol 7 (3) ◽  
pp. 1-10 ◽  
Author(s):  
G. Scott Erickson ◽  
Helen N. Rothberg

Most knowledge management work encourages practicing managers to pursue ever more knowledge development and sharing. There is an assumption that more knowledge always leads to greater competitive advantage and superior financial performance. Even though this may be the case, it is far from proven, and the application and use of knowledge management techniques may actually be more strategic, with optimal levels of effort and spending determined by differing circumstances. This study investigates these topics by assessing whether knowledge strategies might vary by industry, asset structure, and other potential variables.


Author(s):  
Muhammad Shujahat ◽  
Saddam Hussain ◽  
Sammar Javed ◽  
Muhammad Imran Malik ◽  
Ramayah Thurasamy ◽  
...  

Purpose The purpose of this study is primarily to discuss the synergic and separate use of knowledge and intelligence, via knowledge management and competitive intelligence, in each stage of strategic management process. Next, this paper aims to discuss the implications of each stage of strategic management process for knowledge management and competitive intelligence and vice versa. Design/methodology/approach A systematic literature review was performed within time frame of 2000-2016. Extracted information from reviewed studies was synthesized and integrated in strategic management model of Fred David. Findings A strategic management model with lens of knowledge management and competitive intelligence is proposed. Each stage of knowledge management process has implications for knowledge management and competitive intelligence and vice versa. In addition, synergic and separate use of knowledge and intelligence results in effective decision-making, leading to competitive advantage. Research limitations/implications Learning curve of knowledge management and competitive intelligence and being limited to the use of Fred David model are among the many key limitations. Practical implications Experts of knowledge management, competitive intelligence and strategic management can use this study to gain competitive advantage based on knowledge and information resources. Organizations should have knowledge management function and competitive intelligence to support the strategy formulation, implementation and evaluation. Social implications Readers can take a view for how they can manage their knowledge and information resources from a strategic perspective. Originality/value This study proposes a strategic management model with lens of knowledge management and competitive intelligence. The model discusses ways for synergic and separate use of knowledge and intelligence in each stage of strategic management, leading to competitive advantage. In addition, it discusses the holistic and integrated implications of knowledge management and competitive intelligence for each stage of strategic management process and vice versa.


2011 ◽  
pp. 2631-2645
Author(s):  
El-Sayed Abou-Zeid

With the growing awareness of the crucial role that knowledge can play in gaining competitive advantage, several issues with regard to knowledge management (KM) initiatives have challenged executives. The articulation of the relationship between an organization’s competitive strategy and its knowledge strategy is the most eminent. This chapter addresses the issue of how to align knowledge strategy with enterprise business strategy. Based on the premise that the realization of business value from KM investments requires alignment between business and knowledge strategies, the issue is addressed by developing a strategic alignment model for KM. This model, which is based on the Henderson-Venkatraman strategic alignment model, includes the external domains (opportunities/threat) and internal domains (capabilities/arrangements) of both business (B-) and knowledge (K-) strategies and the relationships between them. Furthermore, it provides alternative strategic choices. The model is used to study a KM initiative at Buckman Laboratories.


Competency models are prevalent within various industries in business. Their popularity is due to the value they add to employee development and organizational capability. The popularity of competency models and specifically competency-based approaches are covered in this chapter. Competence-based approaches and how businesses in the market use them for gaining and maintaining a competitive advantage are also covered. How competency-based approaches have evolved into a new area of performance management that allows businesses to integrate existing organizational systems into a single performance system where they make more use of knowledge and become knowledge management organizations through competency that is modeled in their business is also covered. The chapter sets the tone of the book.


2013 ◽  
Vol 12 (02) ◽  
pp. 277-307
Author(s):  
RUBÉN PEREDO VALDERRAMA ◽  
ALEJANDRO CANALES CRUZ ◽  
ADRIANA N. RAMÍREZ SALAZAR ◽  
JUAN CARLOS CARAVANTES RAMÍREZ

This paper is focused on the use of Knowledge Management techniques to develop environments of Web-Based Education to leverage the individual learning process for learners. Evolving use of Knowledge Management plays an important role to enhance problem solving skills. Recently, innovative approaches for integrating Knowledge Management into practical teaching activities have been ignored. The knowledge is defined as combination and organization of data and information in given context, and Knowledge Management provides acquire, storage, sharing, application and creation of knowledge objects. A new Architecture for the development of adaptive and intelligent Web-Based Education systems is presented. This architecture is based on a Learning Model for Personalized Knowledge Management.


2016 ◽  
Vol 17 (2) ◽  
pp. 450-469 ◽  
Author(s):  
Himanshu Joshi ◽  
Jamal A. Farooquie ◽  
Deepak Chawla

2018 ◽  
Vol 1 (2) ◽  
pp. 43-49
Author(s):  
Anggiearanidipta Suma Muhammadsjah

Knowledge has been recognized as the most difficult resource traded and imitated. The creation and use of knowledge needs to be managed at the level of individuals, groups, and companies. For the Bank itself, knowledge management is not organizing knowledge of their human resources as assets, but also as a key competitive advantage amid the global banking market. This paper discusses how knowledge management will be very beneficial for the BTPN Sharia to maintain a competitive advantage. Pengetahuan sudah diakui sebagai sumber daya yang paling sulit diperdagangkan dan ditiru. Penciptaan dan penggunaan pengetahuan perlu dikelola dengan baik pada level individu, kelompok, maupun perusahaan. Bagi BTPN Syariah sendiri, manajemen pengetahuan bukan hanya sekedar mengatur pengetahuan sumber daya manusianya sebagai asset, tetapi juga sebagai kunci keunggulan kompetitif ditengah pasar global dunia perbankan. Paper ini membahas bagaimana manajemen pengetahuan akan sangat bermanfaat bagi BTPN Syariah untuk menjaga keunggulan kompetitif.


2003 ◽  
pp. 156-172 ◽  
Author(s):  
El-Sayed Abou-Zeid

With the growing awareness of the crucial role that knowledge can play in gaining competitive advantage, several issues with regard to knowledge management (KM) initiatives have challenged executives. The articulation of the relationship between an organization’s competitive strategy and its knowledge strategy is the most eminent. This chapter addresses the issue of how to align knowledge strategy with enterprise business strategy. Based on the premise that the realization of business value from KM investments requires alignment between business and knowledge strategies, the issue is addressed by developing a strategic alignment model for KM. This model, which is based on the Henderson-Venkatraman strategic alignment model, includes the external domains (opportunities/threat) and internal domains (capabilities/arrangements) of both business (B-) and knowledge (K-) strategies and the relationships between them. Furthermore, it provides alternative strategic choices. The model is used to study a KM initiative at Buckman Laboratories.


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