Expanding Role of Telephone Systems in Healthcare

Health Care Delivery and Clinical Science ◽

10.4018/978-1-5225-3926-1.ch030 ◽

2017 ◽

pp. 564-598

Author(s):

Jing Shi ◽

Ergin Erdem ◽

Heping Liu

Keyword(s):

Performance Metrics ◽

Healthcare Delivery ◽

Patient Acceptance ◽

Patient Centered ◽

Healthcare Settings ◽

Challenges And Opportunities ◽

Centered Care ◽

The Cost ◽

Telephone Systems

The telephone systems in healthcare settings serve as a viable tool for improving the quality of service provided to patients, decreasing the cost, and improving the patient satisfaction. It can play a pivotal role for transformation of the healthcare delivery for embracing personalized and patient centered care. This chapter presents a systematic review of new developments of healthcare telephone system operations in various areas such as tele-health. Current research on topics such as tele-diagnosis, tele-nursing, tele-consultation is outlined. Specific issues associated with the emerging applications such as underreferral, legal issues, patient acceptance, on-call physician are discussed. Meanwhile, the architecture and underlying technologies for healthcare telephone systems are introduced, and the performance metrics for measuring the system operations are provided. In addition, challenges and opportunities related with improving the healthcare telephone systems are identified, and the potential opportunities of optimizing these systems are pointed out.

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Caring for Patients with Service Dogs: Information for Healthcare Providers

OJIN: The Online Journal of Issues in Nursing ◽

10.3912/ojin.vol22no01ppt45 ◽

2016 ◽

Vol 22 (1) ◽

Author(s):

Michelle Krawczyk

Keyword(s):

Emotional Support ◽

Healthcare Providers ◽

Background Information ◽

Future Research ◽

Service Dogs ◽

Patient Centered ◽

Service Dog ◽

Healthcare Settings ◽

Centered Care

People with disabilities use various assistance devices to improve their capacity to lead independent and fulfilling lives. Service dogs can be crucial lifesaving companions for their owners. As the use of service dogs increases, nurses are more likely to encounter them in healthcare settings. Service dogs are often confused with therapy or emotional support dogs. While some of their roles overlap, service dogs have distinct protection under the American Disabilities Act (ADA). Knowing the laws and proper procedures regarding service dogs strengthens the abilities of healthcare providers to deliver holistic, patient-centered care. This article provides background information about use of dogs, and discusses benefits to patients and access challenges for providers. The author reviews ADA laws applicable to service dog use and potential challenges and risks in acute care settings. The role of the healthcare professional is illustrated with an exemplar, along with recommendations for future research and nursing implications related to care of patients with service dogs.

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The Role of Shared Decision-Making in Audiologic Rehabilitation

Perspectives on Aural Rehabilitation and Its Instrumentation ◽

10.1044/arri21.1.15 ◽

2014 ◽

Vol 21 (1) ◽

pp. 15-23 ◽

Cited By ~ 6

Author(s):

Helen Pryce ◽

Amanda Hall

Keyword(s):

Decision Making ◽

Shared Decision Making ◽

Behavior Changes ◽

Shared Decision ◽

Patient Centered ◽

Treatment Information ◽

Centered Care ◽

Potential Risks ◽

Audiologic Rehabilitation

Shared decision-making (SDM), a component of patient-centered care, is the process in which the clinician and patient both participate in decision-making about treatment; information is shared between the parties and both agree with the decision. Shared decision-making is appropriate for health care conditions in which there is more than one evidence-based treatment or management option that have different benefits and risks. The patient's involvement ensures that the decisions regarding treatment are sensitive to the patient's values and preferences. Audiologic rehabilitation requires substantial behavior changes on the part of patients and includes benefits to their communication as well as compromises and potential risks. This article identifies the importance of shared decision-making in audiologic rehabilitation and the changes required to implement it effectively.

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The role of digital tools in the delivery of genomic medicine: enhancing patient-centered care

Genetics in Medicine ◽

10.1038/s41436-021-01112-1 ◽

2021 ◽

Author(s):

Salma Shickh ◽

◽

Sara A. Rafferty ◽

Marc Clausen ◽

Rita Kodida ◽

...

Keyword(s):

Genomic Medicine ◽

Patient Centered Care ◽

Digital Tools ◽

Patient Centered ◽

Centered Care

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The Role of Informatics in Promoting Patient-Centered Care

The Cancer Journal ◽

10.1097/ppo.0b013e318225ff89 ◽

2011 ◽

Vol 17 (4) ◽

pp. 211-218 ◽

Cited By ~ 56

Author(s):

Claire F. Snyder ◽

Albert W. Wu ◽

Robert S. Miller ◽

Roxanne E. Jensen ◽

Elissa T. Bantug ◽

...

Keyword(s):

Patient Centered Care ◽

Patient Centered ◽

Centered Care

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The Role of Family Caregiving in Adult and Pediatric Allogeneic Hematopoietic Cell Transplantation: Using Health Information Technology to Advance Patient-Centered Care

Biology of Blood and Marrow Transplantation ◽

10.1016/j.bbmt.2017.12.498 ◽

2018 ◽

Vol 24 (3) ◽

pp. S484-S485 ◽

Cited By ~ 1

Author(s):

Alex Fauer ◽

Flora Hoodin ◽

Michelle Byrd ◽

Leah McDiarmid ◽

Sajjad Seyedsalehi ◽

...

Keyword(s):

Information Technology ◽

Health Information Technology ◽

Health Information ◽

Cell Transplantation ◽

Family Caregiving ◽

Hematopoietic Cell Transplantation ◽

Hematopoietic Cell ◽

Patient Centered ◽

Centered Care

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Ready for prime time: role for geriatric assessment to improve quality of care in hematology practice

Hematology ◽

10.1182/hematology.2019001299 ◽

2019 ◽

Vol 2019 (1) ◽

pp. 53-58 ◽

Cited By ~ 1

Author(s):

Heidi D. Klepin

Keyword(s):

Older Adults ◽

Quality Of Care ◽

Geriatric Assessment ◽

Hematologic Malignancies ◽

Patient Centered ◽

Functional Reserve ◽

Centered Care ◽

Assessment Measures

Abstract Older adults represent the growing majority of patients diagnosed with hematologic disorders, yet they remain underrepresented on clinical trials. Older patients of the same chronologic age differ from one another with varying comorbidity and functional reserve. The concepts of frailty and resilience are important to patient-centered care and are patient and setting specific. The use of geriatric assessment to inform tailored decision making and management can personalize care for older adults with hematologic malignancies. This article will highlight available evidence to support the role of geriatric assessment measures to enhance quality of care for older adults diagnosed with hematologic malignancies.

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Quality and safety by design

BMJ Quality & Safety ◽

10.1136/qshc.2006.020347 ◽

2006 ◽

Vol 15 (suppl 1) ◽

pp. i1-i3 ◽

Cited By ~ 11

Author(s):

J B Battles

Keyword(s):

Healthcare Delivery ◽

Clinical Work ◽

Design Methods ◽

Quality And Safety ◽

Healthcare Organizations ◽

Patient Centered ◽

Framework Design ◽

Design Attributes ◽

Centered Care

Rather than continuing to try to measure the width and depths of the quality chasm, a legitimate question is how does one actually begin to close the quality chasm? One way to think about the problem is as a design challenge rather than as a quality improvement challenge. It is time to move from reactive measurement to a more proactive use of proven design methods, and to involve a number of professions outside health care so that we can design out system failure and design in quality of care. Is it possible to actually design in quality and design out failure? A three level conceptual framework design would use the six quality aims laid out in Crossing the quality chasm. The first or core level of the framework would be designing for patient centered care, with safety as the second level. The third design attributes would be efficiency, effectiveness, timeliness, and equity. Design methods and approaches are available that can be used for the design of healthcare organizations and facilities, learning systems to train and maintain competency of health professionals, clinical systems, clinical work, and information technology systems. In order to bring about major improvements in quality and safety, these design methods can and should be used to redesign healthcare delivery systems.

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A Computational Perspective of Knowledge Empowerment for Healthcare Decision Making

Health Literacy ◽

10.4018/978-1-5225-1928-7.ch007 ◽

2017 ◽

pp. 134-155

Author(s):

Timothy Jay Carney

Keyword(s):

Public Health ◽

Computational Models ◽

Healthcare Delivery ◽

Research Literature ◽

Healthcare Decision ◽

Patient Centered ◽

Healthcare Decision Making ◽

Computational Perspective ◽

Centered Care ◽

The Relationship

People in a variety of settings can be heard uttering the phrase that “knowledge is power” or the relatively equivalent concept that “information is power.” However, the research literature in particular lacks a simple and standardized way to examine the relationship between knowledge and power. There is a lack operational quantitative definitions of this relationship to adequately support the building of complex computational models used in addressing some longstanding public health and healthcare delivery issues like differential access to care, inequitable care and treatment, institutional bias, disparities in health outcomes, and eliminating barriers to patient-centered care. The objective of this discussion is to present a relational algorithm that can be used in both conceptual discussions on knowledge empowerment modeling, as well as in the building of computational models that want to explore the variable of knowledge empowerment within computer simulation experiments.

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