Summary and Discussion

2019 ◽  
pp. 134-149
Keyword(s):  
Communication Theory ◽  
Future Research ◽  
Functional Communication ◽  
Research Directions ◽  
Interview Process ◽  
Process Enactment ◽  
Future Research Directions ◽  
Textual Strategies ◽  
Point Of Reference

The book developed an approach to interviewing that takes, as its point of reference, a functional communication theory and uses some of its units for conceptualizing interviewing practices in terms of canonical genres and textual strategies. Planning interview protocols now involves a process of assigning canonical genres to the candidate questions. During the interview process, enactment practices facilitate the smooth enactment of the interview and aids interviewers in reflecting and learning in both static and go-along interviews. In the final chapter, the argument and findings of the book are summarized and future research directions for this approach to interviews and interviewing are suggested. The domains of interest in the book have been related to organizations and business. Potential future applications are suggested that involve the storing, processing and manipulation of interview texts and the searching and retrieval of generically coded segments that can benefit knowledge and experience management in organizations.

The Future of Strategy Implementation

2016 ◽  
Author(s):  
Michael A. Hitt ◽  
Susan E. Jackson ◽  
Salvador Carmona ◽  
Leonard Bierman ◽  
Christina E. Shalley ◽  
...  
Keyword(s):  
Human Capital ◽  
Strategy Implementation ◽  
Marketing Strategies ◽  
Future Research ◽  
Systematic Research ◽  
Financial Assets ◽  
International Acquisitions ◽  
Research Directions ◽  
Future Research Directions

Little systematic research has been done on strategy implementation, yet there is a body of work providing guidance for implementation efforts. The authors examine three basic collections of work on resources and governance, managing human capital, and accounting-based control systems, explaining how these issues have implications for strategy implementation. Although the chapters in this Handbook provide many useful insights concerning issues that must be addressed in order to effectively implement firms’ strategies, there is need for more and systematic work. The purposes of this final chapter are to identify promising future research directions and to serve as a catalyst for the creation of additional collections of work that can enhance our understanding of strategy implementation. The five specific topics for which more work on strategy implementation is needed are innovation and entrepreneurship, marketing strategies and services, managing operations, managing financial assets and human capital, and strategies (international, acquisitions, differentiation).

Dyadic coping and discrete emotions during COVID-19: Connecting the communication theory of resilience with relational uncertainty

2021 ◽  
pp. 026540752110093
Author(s):  
Helen M. Lillie ◽  
Skye Chernichky-Karcher ◽  
Maria K. Venetis
Keyword(s):  
Structural Equation ◽  
Communication Theory ◽  
Dyadic Coping ◽  
Future Research ◽  
Discrete Emotions ◽  
Relational Uncertainty ◽  
Research Directions ◽  
Communication Processes ◽  
Married Individuals ◽  
Future Research Directions

The current study applies the communication theory of resilience (CTR) to assess married individuals’ utilization of resilience communication during the first wave of the COVID-19 pandemic. This study examines pathways between communicative resilience processes, relational uncertainty, discrete emotions, and evaluations of dyadic coping. Married individuals ( n = 625) were surveyed during April 21–April 29, 2020 using Qualtrics panels. Structural equation analyses revealed that most of the resilience communication processes impacted evaluations of dyadic coping via three indirect pathways, including (a) relational uncertainty, (b) relational uncertainty → anger, and (c) relational uncertainty → fear. The alternative logic of humor did not impact dyadic coping through these indirect pathways, but instead directly, positively impacted dyadic coping. Theoretical and practical implications, limitations, and future research directions are discussed.

Conceptualizing defensive silence in project-manager-to-project-sponsor communication

2014 ◽  
Vol 35 (1) ◽  
pp. 2-19 ◽  
Author(s):  
David Perkins
Keyword(s):  
Conceptual Framework ◽  
Communication Theory ◽  
Practical Implication ◽  
Project Manager ◽  
Future Research ◽  
Research Directions ◽  
Content Type ◽  
Future Research Directions ◽  
Research Propositions ◽  
Information Withholding

Purpose – The purpose of this paper is to gain a greater understanding of fear-based information withholding in project-manager-to-project-sponsor (PM2PS) communication and to propose future research directions. Design/methodology/approach – The research consisted of a review of the literature related to the withholding of information in subordinate-to-superior communication and in PM2PS communication. Literature from project communication studies and literature from general communication theory was consulted. Findings – Using defensive silence theory as a conceptual framework, five research propositions specific to fear-based information withholding in PM2PS communication are offered. Research limitations/implications – The study findings are limited to PM2PS communication based upon fear. The study provides a foundation for further research in this area within the conceptual framework of defensive silence theory. Practical implications – The practical implication of this paper is that certain perceptions and behaviors of a project sponsor can be related to fear-based information withholding in PM2PS communication. Originality/value – The originality of this paper is that it extends defensive silence theory into the realm of PM2PS communication. The value of this paper is to provide a catalyst for subsequent empirical-based research in order gain greater insight into fear-based information withholding in PM2PS communication.

scholarly journals Learning from past crises: Evaluating hotels’ online crisis responses to health crises

2019 ◽  
Vol 20 (3) ◽  
pp. 372-378
Author(s):  
Bingjie Liu-Lastres ◽  
Hany Kim ◽  
Tianyu Ying
Keyword(s):  
Crisis Management ◽  
Crisis Communication ◽  
Communication Theory ◽  
Crisis Response ◽  
Future Research ◽  
Research Directions ◽  
Situational Crisis Communication Theory ◽  
Response Strategies ◽  
Future Research Directions ◽  
Crisis Responses

Organizational learning is an important function of tourism crisis management. By examining and evaluating hotels’ responses to the 2010 bed bug crisis on social media, the purpose of this study was to provide insights into how to establish effective crisis responses. Situational crisis communication theory was used as the theoretical framework and a total of 136 management responses were included in the sample. Content analysis and co-occurrence analysis were conducted. The results revealed a learning curve of crisis management for hotels. Enhancing and Bolstering were the most commonly used strategies within the sample. Further analysis showed the inconsistencies between hotels’ crisis response strategies and the situational crisis communication theory guidelines, where instructing information were seldom included. Based on the findings, this study discussed the importance of creating effective crisis responses and future research directions.

Sign in / Sign up

Export Citation Format

Share Document