Challenges of Complex Information Technology Projects

2011 ◽  
pp. 264-285
Author(s):  
Teta Stamati ◽  
Panagiotis Kanellis ◽  
Drakoulis Martakos
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Big Bang ◽  
Information Technology Projects ◽  
Technology Project ◽  
Complex Information ◽  
Systems Planning ◽  
Information Technology Project ◽  
Information Systems Planning

Although painstaking planning usually precedes all large IT development efforts, 80% of new systems are delivered late (if ever) and over budget, frequently with functionality falling short of contract. This case study provides a detailed account of an ill-fated initiative to centrally plan and procure, with the aim to homogenize requirements, an integrated applications suite for a number of British higher education institutions. It is argued that because systems are so deeply embedded in operations and organization and, as you cannot possibly foresee and therefore plan for environmental discontinuities, high-risk, ‘big-bang’ approaches to information systems planning and development must be avoided. In this context the case illustrates the level of complexity that unpredictable change can bring to an information technology project that aims to establish the ‘organizationally generic’ and the destabilizing effects it has on the network of the project’s stakeholders.

Challenges of Complex Information Technology Projects

2006 ◽  
pp. 41-58
Author(s):  
Teta Stamati ◽  
Panagiotis Kanellis ◽  
Drakoulis Martakos
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Big Bang ◽  
Information Technology Projects ◽  
Technology Project ◽  
Complex Information ◽  
Systems Planning ◽  
Information Technology Project ◽  
Information Systems Planning

Although painstaking planning usually precedes all large IT development efforts, 80% of new systems are delivered late (if ever) and over budget, frequently with functionality falling short of contract. This case study provides a detailed account of an ill-fated initiative to centrally plan and procure, with the aim to homogenize requirements, an integrated applications suite for a number of British higher education institutions. It is argued that because systems are so deeply embedded in operations and organization and, as you cannot possibly foresee and therefore plan for environmental discontinuities, high-risk, ‘big-bang’ approaches to information systems planning and development must be avoided. In this context the case illustrates the level of complexity that unpredictable change can bring to an information technology project that aims to establish the ‘organizationally generic’ and the destabilizing effects it has on the network of the project’s stakeholders.

Challenges of Complex Information Technology Projects

2011 ◽  
pp. 196-212
Author(s):  
Teta Stamati ◽  
Panagiotis Kanellis ◽  
Drakoulis Martakos
Keyword(s):  
Higher Education ◽  
Information Technology ◽  
Big Bang ◽  
Information Technology Projects ◽  
Technology Project ◽  
Complex Information ◽  
Systems Planning ◽  
Information Technology Project ◽  
Information Systems Planning

Although painstaking planning usually precedes all large IT development efforts, 80% of new systems are delivered late (if ever) and over budget, frequently with functionality falling short of contract. This case study provides a detailed account of an ill-fated initiative to centrally plan and procure, with the aim to homogenize requirements, an integrated applications suite for a number of British higher education institutions. It is argued that because systems are so deeply embedded in operations and organization and, as you cannot possibly foresee and therefore plan for environmental discontinuities, high-risk, ‘big-bang’ approaches to information systems planning and development must be avoided. In this context the case illustrates the level of complexity that unpredictable change can bring to an information technology project that aims to establish the ‘organizationally generic’ and the destabilizing effects it has on the network of the project’s stakeholders.

scholarly journals Exploring leadership coaching as a tool to improve the people management skills of information technology and cybersecurity project managers

2018 ◽  
Vol 9 (2) ◽  
pp. 107-126
Author(s):  
Darrell Norman Burrell
Keyword(s):  
Information Technology ◽  
Leadership Skills ◽  
Project Managers ◽  
Leadership Coaching ◽  
Management Skills ◽  
Information Technology Projects ◽  
Technology Project ◽  
The People ◽  
Information Technology Project ◽  
Operational Aspects

Abstract According to recent research 55 percent of information technology (IT) projects are deemed unsuccessful. In 2016, globally, organizations waste an average of $97 million dollars for every $1 billion invested information technology projects. These numbers should be of tremendous concern when these projects often focus on critical operational aspects like knowledge management, data analytics, intellectual property, cybersecurity, and information management. These numbers also point the critical need to develop leadership skills for information technology project managers. This paper explores the need and viability for organizations to invest in leadership coaching as employee development tools for their IT project managers and cybersecurity technical staffers.

Relations Between Common Understanding and Experience: Case Study of an International Information Technology Project

2016 ◽  
Vol 15 (04) ◽  
pp. 1650046 ◽  
Author(s):  
Miwa Nishinaka
Keyword(s):  
Information Technology ◽  
Literature Review ◽  
It Projects ◽  
Technology Project ◽  
It Project ◽  
Information Technology Project ◽  
The Subject ◽  
Employee Experience ◽  
Common Understanding

This study examines the process of building common understanding in a case study of an international information technology (IT) project. A literature review situates the subject of common understanding among fields of research and identifies issues that are insufficiently explored. Our quantitative and qualitative surveys in the case study reveal that common understanding relates to experience. It also establishes that there are situational variations in common understanding. The theoretical implications are presented about the acquisition of common understanding in diverse organisations and the relations to employee experience. It shows that the nature of common understanding shifts from inductive to deductive knowledge as employees accumulate experience in international IT projects.

What Drives the Configuration of Information Technology Projects? Exploratory Research in 10 Organizations

2003 ◽  
Vol 18 (1) ◽  
pp. 1-15 ◽  
Author(s):  
Andrew Martin
Keyword(s):  
Information Technology ◽  
New Technologies ◽  
Exploratory Research ◽  
It Services ◽  
Structured Interviews ◽  
Information Systems Success ◽  
Information Technology Projects ◽  
Technology Project ◽  
Information Technology Project ◽  
The Uk

The development of high quality technical systems is an ongoing important element of information systems success. This paper investigates the current practice of information technology project configuration from a management viewpoint. It is based on a series of semi-structured interviews across a range of medium to large organizations in the UK, including both users and providers of IT services. It finds that project requirements, strategic IT policies, risk management, pragmatic considerations, the managed exploitation of experience and the managed adoption of new technologies drive individual project configuration. The paper proposes a new integrated model that explicitly identifies the drivers of project configuration management. It illustrates the model using a published case study and generates directions for further research and implications for practitioners.

IT Governance at the City of Naperville, Illinois

2011 ◽  
pp. 66-80
Author(s):  
Donald J. Carlsen
Keyword(s):  
Information Technology ◽  
Selection Process ◽  
It Governance ◽  
Current Status ◽  
Budget Process ◽  
Process Improvements ◽  
Technology Project ◽  
Information Technology Project ◽  
The City

This case study details the process that the City of Naperville, IL has developed to govern its information technology project selection process. IT governance can be de?ned as “a structure of relationships and processes to direct and control the enterprise in order to achieve the enterprise’s goals by adding value while balancing risk versus return over IT and its processes.” While the de?nition sounds ominous, the reality is that IT needs to connect the needs of the business to process improvements and projects that can enhance operations, create ef?ciencies, lower costs, and solve problems. The chapter entails the description of the way that business needs and IT projects were connected in the past, why that was a problem for the city and IT, and what was done to try and to correct the problem. The case study includes an overview of a toolkit used by the city as well as a discussion of challenges and the current status of each piece of the toolkit. The toolkit includes:1. Strategic technology planning2. Project management3. Capacity analysis 4. Budget/CIP review teams 5. Budget process improvements including project scope and scoresheet 6. Information technology project evaluation team 7. Balanced scorecard

scholarly journals The Long and Winding Road

2012 ◽  
pp. 499-514 ◽  
Author(s):  
Courtney Greene
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
User Satisfaction ◽  
Application Program Interface ◽  
Indiana University ◽  
Technology Project ◽  
Discovery Service ◽  
Information Technology Project ◽  
Program Interface

In early 2010, Indiana University Bloomington Libraries became a beta tester for the EBSCO Discovery Service (EDS)™ 1 product, and subsequently selected it in September of that year. After working through various issues with library content and staff expectations, the IUB Libraries launched EDS™ - branded as OneSearch@IU, in August 2011. This case study provides an overview of the decision-making process and challenges encountered in the process of implementation of a Web-scale discovery tool. Specific topics such as working with a vendor Application Program Interface (API) to integrate a discovery tool within a library website, formulating an effective extract of library catalog records to import into a discovery tool, customizing a vendor discovery interface, and assessing use and user satisfaction with a discovery system are described. Broad concepts addressed in this chapter include information technology project implementation and library information systems.

Sign in / Sign up

Export Citation Format

Share Document