Knowledge-Sharing Motivation in Virtual Communities

2008 ◽  
pp. 129-144
Author(s):  
Jengchung V. Chen ◽  
J. Michael Tarn ◽  
Muhammad A. Razi
Keyword(s):  
Knowledge Sharing ◽  
Transaction Cost ◽  
Virtual Communities ◽  
Virtual Community ◽  
Research Direction ◽  
Future Research ◽  
Key Factors ◽  
Community Members ◽  
Expectancy Value ◽  
Knowledge Transaction

This chapter explores the motivation of virtual community members in regards to knowledge sharing and understands the underlying factors of such sharing behaviors. In order to better understand the effects of the two key factors (expectancy value and transaction cost) on the behaviors of knowledge sharing in virtual communities, this chapter presents a conceptual model to illustrate the relationship between transaction cost, expectancy value, and knowledge sharing. The knowledge transaction market is also further examined, since knowledge sharing is a form of knowledge transaction and the knowledge market provides an essential platform for knowledge transaction. This chapter is concluded with closing remarks and some suggestions for future research direction.

Effects of social capital on online knowledge sharing: positive and negative perspectives

2015 ◽  
Vol 39 (4) ◽  
pp. 466-484 ◽  
Author(s):  
Chiu-Ping Hsu
Keyword(s):  
Social Capital ◽  
Knowledge Sharing ◽  
Conceptual Model ◽  
Structural Equation ◽  
Virtual Communities ◽  
Virtual Community ◽  
Community Members ◽  
Content Type ◽  
Relationship Continuity ◽  
Complementary Resources

Purpose – The purpose of this paper is to present a conceptual model of how both the benefits and risks of social capital influence online knowledge sharing among virtual community members towards enhancing members’ relationship continuity and virtual community reputations. In addition, this study addresses the effects of complementary resources on knowledge sharing. Design/methodology/approach – The structural equation modelling approach was applied to estimate the conceptual model by using survey data from virtual community members. A total of 626 valid questionnaires were collected. Findings – The empirical results showed that most of the research hypotheses were supported. The benefits of social capital and complementary resources have a positive effect on knowledge sharing, thereby strengthening relationship continuity and community reputation. Furthermore, the risk of social capital has a negative effect on knowledge sharing, as expected. Originality/value – A review of the literature reveals a lack of studies focusing on both the positive and negative influences of social capital on online knowledge sharing. This study therefore contributes to a comprehensive perspective for understanding online knowledge sharing in virtual communities.

Understanding Knowledge-Sharing Motivation, Incentive Mechanisms, and Satisfaction in Virtual Communities

2012 ◽  
Vol 40 (4) ◽  
pp. 639-647 ◽  
Author(s):  
Chia-Shen Chen ◽  
Shih-Feng Chang ◽  
Chih-Hsing Liu
Keyword(s):  
Knowledge Sharing ◽  
Survey Data ◽  
Virtual Communities ◽  
Incentive Mechanism ◽  
Virtual Community ◽  
Community Members ◽  
Incentive Mechanisms ◽  
Knowledge Sharing Behavior ◽  
The Incentive Mechanism ◽  
Sharing Behavior

Virtual communities have gained popularity as a means for individuals to learn and share knowledge. However, knowledge-sharing motivation, incentive mechanisms, and satisfaction in these communities have not been examined in detail. Using survey data from 169 community members, we investigated the conditions under which motivation, incentive mechanisms, and satisfaction affect knowledge-sharing behavior. We found that the incentive mechanism is a significant predictor of a virtual community member's motivation to obtain knowledge, and that the incentive mechanism and motivation do not positively affect a member's satisfaction that causes him/her to engage willingly in knowledge sharing with others in virtual communities.

Understanding Social Capital Formation for Knowledge Sharing in Virtual Communities

2011 ◽  
pp. 136-155
Author(s):  
Shafiz A. Mohd Yusof
Keyword(s):  
Social Capital ◽  
Knowledge Sharing ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Virtual Communities ◽  
Elementary Theory ◽  
Virtual Community ◽  
Future Research ◽  
Future Research Agenda ◽  
The Social

This chapter attempts to explore the possibility of building social capital in virtual community(VC) by first introducing the phenomenon, its problems and context, types of VCs and the significance of knowledge sharing. This chapter then presents the process of social capital from a sociological standpoint where two main theories will be used—the elementary theory of social structure and the social exchange theory as the backbone of the arguments. By integrating both theories, a conceptual framework that includes six antecedents to develop social capital is provided. Subsequently, the propositions are expressed in terms of implications to the sociological approach of VC and some conclusions are made by including some future research agenda.

Influences of Organizational Culture on Knowledge Sharing in an Online Virtual Community

2016 ◽  
Vol 28 (4) ◽  
pp. 15-32 ◽  
Author(s):  
Chaoyun Liang ◽  
Chi-Cheng Chang ◽  
William Rothwell ◽  
Kuen-Ming Shu
Keyword(s):  
Organizational Culture ◽  
Knowledge Sharing ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Virtual Communities ◽  
Interactive Effect ◽  
Virtual Community ◽  
Interactive Effects ◽  
Future Research ◽  
Management Platform

The present study examined the influences and interactive effects of organizational culture, including trust, communication, and leadership, on online knowledge sharing based on social exchange theory and theories of trust, communication, and leadership. Two-hundred-ninety-seven members in three online engineering virtual communities from a knowledge management platform in a company were participants for filling in questionnaires. The results revealed that trust, communication, and leadership significantly affected online knowledge sharing. Members with high levels of trust, communication, or leadership had significantly better knowledge sharing than members with medium or low levels of trust, communication, or leadership. The results also showed a significant interactive effect of trust and communication on online knowledge sharing and a significant interactive effect of leadership and communication on online knowledge sharing, but there was no significant interactive effect of trust and leadership on online knowledge sharing. No previous studies have investigated the interactive effects of trust, communication and leadership on online knowledge sharing. That research finding is a significant contribution different from previous studies. Finally, this article offers suggestions for future research, implications of this study, and limitations of this study.

Knowledge Management and Interaction in Virtual Communities

2011 ◽  
pp. 216-232
Author(s):  
Maria Chiara Caschera ◽  
Arianna D’Ulizia ◽  
Fernando Ferri ◽  
Patrizia Grifoni
Keyword(s):  
Knowledge Management ◽  
Communities Of Practice ◽  
Knowledge Sharing ◽  
Virtual Communities ◽  
Virtual Community ◽  
User Participation ◽  
Knowledge Map ◽  
Community Members ◽  
Agent Based ◽  
Virtual Communities Of Practice

This chapter provides a classification of virtual communities of practice according to methods and tools offered to virtual community members for the knowledge management and the interaction process. It underlines how these methods and tools support users during the exchange of knowledge, enable learning, and increase the user ability to achieve individual and collective goals. In this chapter virtual communities are classified in virtual knowledge-sharing communities of practice and virtual learning communities of practice according to the collaboration strategy. A further classification defines three kinds of virtual communities according to the knowledge structure: ontology-based VCoP; digital library-based VCoP; and knowledge map-based VCoP. This chapter also describes strategies of interaction used to improve the knowledge sharing and learning in groups and organizations. It shows how agent-based method supports interaction among community members, improves the achievement of knowledge, and encourages the level of user participation. Finally, this chapter presents the system’s functionalities that support browsing and searching processes in collaborative knowledge environments.

Understanding Social Capital Formation for Knowledge Sharing in Virtual Communities

2011 ◽  
pp. 2412-2432
Author(s):  
Shafiz A. Mohd Yusof
Keyword(s):  
Social Capital ◽  
Knowledge Sharing ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Virtual Communities ◽  
Elementary Theory ◽  
Virtual Community ◽  
Future Research ◽  
Future Research Agenda ◽  
The Social

This chapter attempts to explore the possibility of building social capital in virtual community(VC) by first introducing the phenomenon, its problems and context, types of VCs and the significance of knowledge sharing. This chapter then presents the process of social capital from a sociological standpoint where two main theories will be used—the elementary theory of social structure and the social exchange theory as the backbone of the arguments. By integrating both theories, a conceptual framework that includes six antecedents to develop social capital is provided. Subsequently, the propositions are expressed in terms of implications to the sociological approach of VC and some conclusions are made by including some future research agenda.

Influences of Organizational Culture on Knowledge Sharing in an Online Virtual Community

2017 ◽  
pp. 972-992
Author(s):  
Chaoyun Liang ◽  
Chi-Cheng Chang ◽  
William Rothwell ◽  
Kuen-Ming Shu
Keyword(s):  
Organizational Culture ◽  
Knowledge Sharing ◽  
Social Exchange ◽  
Social Exchange Theory ◽  
Virtual Communities ◽  
Interactive Effect ◽  
Virtual Community ◽  
Interactive Effects ◽  
Future Research ◽  
Management Platform

The present study examined the influences and interactive effects of organizational culture, including trust, communication, and leadership, on online knowledge sharing based on social exchange theory and theories of trust, communication, and leadership. Two-hundred-ninety-seven members in three online engineering virtual communities from a knowledge management platform in a company were participants for filling in questionnaires. The results revealed that trust, communication, and leadership significantly affected online knowledge sharing. Members with high levels of trust, communication, or leadership had significantly better knowledge sharing than members with medium or low levels of trust, communication, or leadership. The results also showed a significant interactive effect of trust and communication on online knowledge sharing and a significant interactive effect of leadership and communication on online knowledge sharing, but there was no significant interactive effect of trust and leadership on online knowledge sharing. No previous studies have investigated the interactive effects of trust, communication and leadership on online knowledge sharing. That research finding is a significant contribution different from previous studies. Finally, this article offers suggestions for future research, implications of this study, and limitations of this study.

Design and Development of Platform about Information Management and Knowledge Sharing in Virtual Communities

2012 ◽  
Vol 198-199 ◽  
pp. 581-585
Author(s):  
Gui Wang ◽  
Zi Juan Yang ◽  
Xiang Cheng Li ◽  
Xing Tong ◽  
Liang Lu
Keyword(s):  
Software Development ◽  
Knowledge Sharing ◽  
Information Management ◽  
Virtual Communities ◽  
Virtual Community ◽  
Function Design ◽  
Analysis Design ◽  
Waterfall Model ◽  
Teaching Modules ◽  
Development Structure

This Article is based on the waterfall model of software development ,according to the mechanism of information management and knowledge-sharing in the virtual community which has been constructed analyze the platform of information management and knowledge-sharing in the virtual community, from functional and technical to explain the platform; on the count of this analysis the paper make the functional design, and build three-tier architecture about the platform of information management and knowledge-sharing in the virtual community, describe teaching modules, exchange and sharing of modules of education system in two pairs of the ER design, the module function design; finally clarify test content for the platform.Software development of waterfalls model[1] essentially is a software development structure, the process have a series of stage sequence, begin from requirement analysis, design, test, setup, to maintenance, each stage generates circulating feedback, if the some stage appears a problem and then return to guarantee the integrality.

The influence mechanism of rewards on knowledge sharing behaviors in virtual communities

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Nan Wang ◽  
Jielin Yin ◽  
Zhenzhong Ma ◽  
Maolin Liao
Keyword(s):  
Intrinsic Motivation ◽  
Knowledge Sharing ◽  
Tacit Knowledge ◽  
Self Efficacy ◽  
Virtual Communities ◽  
Explicit Knowledge ◽  
Virtual Community ◽  
Content Type ◽  
Integrated Framework ◽  
Tacit Knowledge Sharing

Purpose The purpose of this paper is to explore the effects of organizational rewards on two forms of knowledge sharing – explicit knowledge sharing and tacit knowledge sharing in virtual communities, and further to explore the mediating effect of intrinsic motivation on the effect of virtual community rewards on implicit knowledge sharing. Design/methodology/approach Based on relevant knowledge sharing theories, this study develops an integrated framework to explore virtual community rewards and tacit and explicit knowledge sharing in a virtual context. This study then collected data from 429 virtual community users in four virtual communities via an online survey. Hierarchical regression analyzes were used to test the proposed research model. Findings The results of this study show that virtual rewards have a significantly positive linear relationship with explicit knowledge sharing but have an inverse U-shape relationship with tacit knowledge sharing in virtual communities. In addition, intrinsic motivations including enjoyment and self-efficacy mediate the relationship between rewards and tacit knowledge sharing. Practical implications This study suggests more virtual community rewards may not always lead to more tacit knowledge sharing. Instead, too many rewards may weaken the motivation for tacit knowledge sharing. Knowledge management practitioners should make full use of the positive impact of self-efficacy and enjoyment to set up appropriate reward incentives to encourage knowledge-sharing, in particular, tacit knowledge sharing and to better manage virtual communities. Originality/value This study explores knowledge-sharing behavior in virtual communities, an important step toward more integrated knowledge-sharing theories. While online communities have become increasingly important for today’s knowledge economy, few studies have explored knowledge and knowledge sharing in a virtual context and this study helps to bridge the gap. In addition, this study develops an integrated framework to explore the mechanism through which virtual community rewards affect knowledge sharing with intrinsic motivation mediating this relationship in online communities, which further enriches the understanding on how to use virtual rewards to motivate knowledge sharing behaviors in the virtual context.

Virtual Hate Communities in the 21st Century

2011 ◽  
pp. 34-53
Author(s):  
Glenn T. Tsunokai ◽  
Allison R. McGrath
Keyword(s):  
Virtual Communities ◽  
Hate Speech ◽  
Computer Mediated Communication ◽  
Interactive Media ◽  
Virtual Community ◽  
Community Members ◽  
Mediated Communication ◽  
Computer Mediated ◽  
Using Data ◽  
And Function

Technological innovations in computer-mediated communication have helped hate groups to transform themselves into virtual communities. Likeminded individuals are now able to unite from all parts of the globe to promote hatred against visible minorities and other out-groups. Through their online interactions, a sense of place is often created. In this chapter, we explore the content and function of online hate communities. Since bigotry tends to be the cornerstone of virtual hate communities, we highlight the legal debate surrounding the regulation of Internet hate speech; in particular, we address the question: Does the First Amendment protect virtual community members who use the Internet to advocate hate? Next, using data collected from the largest hate website, Stormfront.org, we also investigate how Stormfront members utilize interactive media features to foster a sense of community. Finally, we direct our attention to the future of online hate communities by outlining the issues that need to be further investigated.

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