Introduction

2011 ◽  
pp. 1-12
Author(s):  
Laurence Lock Lee
Keyword(s):  
Information Technology ◽  
Supply Chain ◽  
Business Process ◽  
It Outsourcing ◽  
Business Growth ◽  
Business Process Outsourcing ◽  
It Industry ◽  
Chain Management ◽  
New Business ◽  
Disproportionate Number

The information technology (IT) industry has a relatively short history in global markets but can put claim to a disproportionate number of “business innovations” that it either participated in or has been the catalyst for. Concepts such as business process re-engineering (BPR), supply chain management (SCM), IT outsourcing (ITO), business process outsourcing (BPO), off-shoring and now multisourcing are tightly associated with the IT industry. The growth in the services economy and rapid escalation in the use of alliances and joint ventures for business growth is also clearly evident in the IT sector. A characteristic of an industry being a leader in the introduction of new business concepts is that it gets to experience both the excitement of forging new paths but unfortunately also the pain of unfulfilled aspirations.

Information technology (IT) outsourcing by business process outsourcing/information technology enabled services (BPO/ITES) firms in India

2015 ◽  
Vol 28 (1) ◽  
pp. 60-76 ◽  
Author(s):  
Shrinivas Patil ◽  
Winai Wongsurawat
Keyword(s):  
Information Technology ◽  
Business Process ◽  
Holistic Approach ◽  
Third Party ◽  
It Outsourcing ◽  
Successful Outcome ◽  
Depth Information ◽  
Business Process Outsourcing ◽  
Content Type ◽  
Cost Strategy

Purpose – The purpose of this paper is to understand the roles various drivers such as cost, strategy and risk play when business process outsourcing/information technology enabled services (BPO/ITES) firms in India outsource their information technology (IT) functions to third-party vendors. If all key drivers associated with IT outsourcing were understood, and such knowledge of those variables was incorporated into the reasons for outsourcing, there would be a greater probability of a successful outcome. Design/methodology/approach – A “hybrid” (quantitative and qualitative) research methodology was used to gain insight into the IT-outsourcing paradigm by BPO/ITES firms in India. A structured questionnaire related to IT-outsourcing activities conducted from 1999 to 2010 was distributed to nine firms. The resulting data were then analyzed. In addition, two Indian BPO/ITES firms that had outsourced their IT to a third-party vendor to cut cost generously granted in-depth information into their IT-outsourcing paradigm and life cycle. Findings – IT outsourcing is perhaps more complicated than other types of outsourcing. Focussing purely on cost is very risky. Practitioners need to take all three drivers – cost, strategy and risk into consideration. Any degradation of services or responsibilities due to IT outsourcing would mean a very unhappy client or even loss of business. Originality/value – BPO/ITES firms in India tend to focus only on cost reduction from IT outsourcing without taking into consideration other equally important drivers such as strategy and risk. This paper counsels a holistic approach toward IT outsourcing for a successful outcome. In addition, an IT-outsourcing framework and guide is proposed for practitioners.

scholarly journals Risk and Opportunity Analysis of Tesla Motors Inc. Marketing Strategy and Business Ethics Study

2021 ◽  
Vol 13 ◽  
pp. 440-449
Author(s):  
Fan Mo ◽  
Yingying Wang
Keyword(s):  
Information Technology ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Business Ethics ◽  
Marketing Strategy ◽  
Business Process ◽  
Silicon Valley ◽  
Battery Charging ◽  
Chain Management ◽  
It Concepts

Winning the Top 500 World Brands in 2018, Tesla is working hard to cover a variety of categories including high-end sports cars and luxury cars. As a leader in the "new car movement", Tesla from Silicon Valley is committed to building cars with IT concepts, and it is not a traditional car manufacturer's thinking represented by Detroit. This paper undertakes a full marketing audit to evaluate Tesla’s strengths, weaknesses, opportunities and threats to many other car manufacturers using PEST, SWOT and USP models. Based on the above issues, the business process of external supply chain management is proposed: information-technology outreach, upstream management of docking, overall coordination and co-existence, and analysis of node elements and evaluation schemes are feasible. Besides, the recent accidents regarding the brake caliper bolts failure, battery charging, and pilot driving are also mentioned in this review. Corresponding recommendations are also provided for the improvement of moral images in the end.

scholarly journals Reengineering of supply chain management integrated scheduling processes

2018 ◽  
Vol 193 ◽  
pp. 05064 ◽  
Author(s):  
Ekaterina Kuleshova ◽  
Anastasia Levina ◽  
Rustam Esedulaev
Keyword(s):  
Decision Making ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Business Process ◽  
Business Processes ◽  
Current Practice ◽  
Oil And Gas ◽  
Chain Management ◽  
Integrated Scheduling ◽  
Data Flows

The paper describes the principle of the reengineering of supply chain management integrated scheduling processes in order to increase in efficiency of business process and decrease the decision-making time at collision of plan-fact deviations. The basic concept of business-processes reengineering is analyzed. The experience of reengineering of supply chain integrated scheduling business processes for the oil and gas branch is presented. The bottlenecks of the current practice were revealed. The purpose of this paper is to carry out recommendations for improving business processes based on an analysis of the current realization of the process, his provision with information systems and data flows.

Sign in / Sign up

Export Citation Format

Share Document