Tapping Tacit Knowledge

Author(s):  
Hazel Taylor

This chapter explores the concept of ‘tacit knowledge’ and how organizations can foster the sharing and exchange of tacit knowledge. Various views of tacit knowledge are discussed and a framework is developed distinguishing different conceptualizations of knowledge and how different types of knowledge are acquired, held in memory, and manifested. An understanding of these distinctions can aid in determining the best approach for transferring tacit knowledge and skills at the individual and organizational levels. Finally, I review various tacit knowledge transfer approaches based on the distinctions identified in the framework and discuss their suitability for different aspects of tacit knowledge transfer.

2016 ◽  
pp. 64-86
Author(s):  
Lam Dao Thi Thanh ◽  
Loi Nguyen Anh

The objectives of this article are to examine how expatriates and local managers of the subsidiaries of Multinational Corporations’ (MNCs), or joint ventures, interact to affect local managers’ learning; and to investigate how local managers’ knowledge acquisition from expatriates affects their own performance. To achieve those objectives, the research utilises both quantitative and qualitative exploratory approaches. Data were collected from surveys and indepth interviews at 109 international joint ventures in Vietnam, including dyadic data from 68 local manager-expatriate duos. Through the survey, this research confirms the hypothesis that expatriation fosters tacit knowledge transfer. It also suggests that receivers have a stronger impact on knowledge acquisition than providers. In addition, we find that among various types of knowledge being transferred in expatriate-local manager interactions, only ‘acquired tacit professional’ knowledge affects local managers’ performance.


2017 ◽  
Vol 10 (4) ◽  
pp. 453-468 ◽  
Author(s):  
Amit Kumar ◽  
Swarup Kumar Dutta

Purpose The purpose of this paper is to understand how firms affiliated to business groups (BGs) are able to improve their innovation capability (IC) when engaged in coopetition (collaboration between competing firms). This study aims to explore the relationship between coopetitive relationship strength (CRS), the extent of tacit knowledge transfer (TKT) and IC as well as examine the moderating effect of both BG affiliation and coopetitive experience. Design/methodology/approach The paper examines inter-firm relationships within the empirical context of Indian manufacturing and service firms, by adopting (ordinary least square) regression analysis to test the various hypotheses. The central thesis is that the TKT in coopetition constitutes an important driver to the IC. Findings The paper provides some evidence that inter-firm CRS influences the extent of TKT, and the extent of TKT affects firm IC. The results support that firms in coopetition gain more if their coopetitive partner has a BG affiliation. In absence of a BG affiliation of any of the coopetitive partners, the buildup of TKT reduces as CRS is increased. Research limitations/implications Additional large-sample of data may attempt to validate relationships. The study, however, did not consider all enablers that are critical for TKT. Despite these limitations, analysis provides important and novel perspectives. Practical implications The paper contributes to develop executives’ practices in understanding potential benefits of coopetitive relationship. The implications of this research are important for managers seeking understanding of the management of coopetition. Originality/value The paper makes a modest attempt to investigate the various scenarios of the presence or absence of the moderation of BGs and its impact on CRS in the buildup of TKT. This is the first attempt to link coopetition to the TKT in the BG literature. This study also contributes to our understanding of coopetition in a non-western context.


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Chansoo Park

Purpose The purpose of this paper is to assess how the transfer of explicit and tacit knowledge is affected by the knowledge disseminative capacity of a foreign parent firm, with an emphasis on the moderating role of psychic distance, by developing and testing a theoretical model of international joint venture (IJV) learning. Design/methodology/approach The author tested the hypotheses with survey data collected from 199 IJVs in South Korea, estimating a structural equation model using AMOS 23.0. Findings The authors found that the capacity of the foreign parent to disseminate knowledge to the IJV has a greater impact on explicit knowledge transfer than tacit knowledge transfer. He also found that the relationship between disseminative capacity and explicit knowledge transfer is significantly moderated by psychic distance, but the relationship between disseminative capacity and tacit knowledge transfer is not. Originality/value The results are critical for IJVs and parent firms seeking to improve knowledge transfer, as they establish the importance of parent firms’ disseminative capacities and the moderating role of psychic distance in the process of both tacit and explicit knowledge transfer. This research addresses the research gap regarding disseminative capacity by providing empirical evidence.


2012 ◽  
Vol 8 (1) ◽  
pp. 71-85 ◽  
Author(s):  
Kiran M. Ismail

Taking insights from the extant literatures in cross-cultural management and organizational knowledge management, this paper explores the role of cultural dimensions of individualism and collectivism in transfer of tacit knowledge between foreign agents. Tacit knowledge transfer is positively influenced by four key factors: absorptive capacity of target unit, source unit’s motivational disposition to share knowledge, cultural compatibility, and the extent of personal communication between foreign agents. It is proposed that the level of transfer of tactic knowledge between agents from collectivist cultures will be higher than the level of tacit knowledge transfer between agents from individualist cultures. It is also proposed that when there is cultural difference between foreign agents, the level of tacit knowledge transfer involving a source from a collectivist culture and a target from an individualist culture will be lower than transfer between an individualist source and a collectivist target. However, the proposed relationships are influenced by factors such as nature of knowledge, expectations of reciprocity, and the quality of interpersonal relationship between foreign agents. Several ideas for overcoming knowledge transfer obstacles and enhancing the effectiveness of knowledge transfer, as well as research implications of the proposed model are also discussed in detail.


2012 ◽  
Vol 24 ◽  
pp. 1789-1795 ◽  
Author(s):  
Zhao Yuqin ◽  
Wang Guijun ◽  
Bao Zhenqiang ◽  
Pan Quanke

Author(s):  
Michael J. Zhang

In this chapter, a study that investigated the roles of interpersonal trust in knowledge seeking in China is presented. Specifically, the study examined and tested the effects of two distinct types of interpersonal trust (cognition-based and sincerity-based) on Chinese employees' willingness to seeking two different types of knowledge (explicit and tacit). Using data from a survey of 243 Chinese MBA students at two universities in China, the study found both types of interpersonal trust positively related to explicit knowledge seeking as well as tacit knowledge seeking. The study also found that cognition-based trust had a stronger relationship with seeking of both explicit and tacit knowledge than sincerity-based trust. Implications for future research and practice are discussed.


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