Creating and Delivering a Successful Knowledge Management Strategy
2010 ◽
pp. 261-276
◽
Keyword(s):
The Past
◽
Over the past decade, the rapid proliferation of knowledge management (KM) has been one of the most striking developments in business. Viewing KM as a key driver of competitive advantage, we attempt to provide managers with important guidance on how to create and deliver a successful KM strategy. Specifically, we develop a framework of three factors that are vital to KM success: top management support, a culture of organizational learning, and effective measures of KM performance. To offer a better understanding of the factors, their multiple facets are further investigated and discussed.
2012 ◽
Vol 3
(1)
◽
pp. 15-37
2011 ◽
pp. 419-428
◽
2011 ◽
Vol 2
(5)
◽