Using a Systems Thinking Perspective to Construct and Apply an Evaluation Approach of Technology-Based Information Systems

Author(s):  
Hajer Kefi

In this article, we use soft systems methodology and complexity modeling to build an evaluation approach of a data warehouse implemented in a leading European financial institution. This approach consists in building a theoretical model to be used as a purposeful observation lens, producing a clear picture of the problematic situation under study and aimed at providing knowledge to prescribe corrective actions.

10.28945/2779 ◽  
2004 ◽  
Author(s):  
Ho-Leung Tsoi

Business Information Systems education-such as majoring in Business Computing, E-Commerce and Business Computing, and Information Systems--is the basic foundation of all Information Systems professionals. So good planning of these programmes is an indispensable element in the development of computing disciplines. The traditional ways of planning an education programme are mainly based on understanding the goals and including appropriate teaching modules to fulfil the requirements. The major drawback of this development methodology is that the importance of different (though relevant) modules in the development process may be undermined. For instance, human and environmental factors are fundamental to planning an education programme and must be taken into account. Soft Systems Methodology (SSM) is a well-known model for information system design. This paper proposes to see an education programme as a system and adopts the soft systems concept to represent the design of the programme. Based on the soft systems concept, a new methodology, named Soft Systems Programme Planning Methodology (SSPPM), for programme planning is proposed to support designing and planning a new postsecondary programme. The SSPPM not only considers all relevant facets, but it also helps the school management to clarify the connectivity of the elements in the design of a programme.


1994 ◽  
Vol 10 (2-3) ◽  
pp. 189-197 ◽  
Author(s):  
Peter B. Checkland ◽  
Michael G. Haynes

Any organization needs information technologies (IT) to attain efficient process and make effective decisions. The main discussion of this study is focused on IT as a reason of change in an organization. Besides providing a definition for information systems (IS), this chapter aims at explaining soft systems methodology (SSM) as an IS development methodology. Considering seven elements of philosophy, model, techniques and tools, scope, output, practice, and product, it clarified the SSM position in other methodologies. In this concern, it revealed the main concern of using SSM in the development of information systems (i.e., meeting the real needs of the organization through generating meaningful information based on the available data) as represented in five case studies of SSM in IT-related organizational change.


Systems ◽  
2019 ◽  
Vol 7 (1) ◽  
pp. 10 ◽  
Author(s):  
Scott Warren ◽  
Brian Sauser ◽  
David Nowicki

Soft systems methodology (SSM), an analytic method commonly employed in engineering and business research, produces models focused on human activities and relevant structures used to explain complex, engineered systems. The original version of SSM involves seven stages; five address real-world aspects and observable data, while two stages leverage a systems thinking viewpoint. This approach allows the development of a simplified depiction of complex systems representative of the multi-perspective lenses used to comprehend the systemic complexity of a problem and provide a clearer picture to analysts and decision makers. This bibliometric meta-analysis of 286 relevant publications in engineering, business, and other social sciences fields explores the historic impacts of SSM on academic research and systems thinking in relevant publications that described or employed SSM for research from 1980–2018. This study produced descriptive narrative outcomes and data visualizations including information about top SSM authors, author citation impacts, common dissemination outlets for SSM work, and other relevant metrics commonly used to measure academic impact. The goal of this piece is to depict who, what, why, when, and where SSM had the greatest impact on research, systems thinking, and methodology after nearly 40 years of use, as we look towards its future as a methodological approach used to comprehend complex problem situations.


Author(s):  
Fis Purwangka ◽  
Sugeng Hari Wisudo ◽  
Budhi H. Iskandar ◽  
Jonh Haluan

Proses keselamatan dan kesehatan kerja seperti proses manajemen pada umumnya adalah penerapan berbagai fungsi manajemen, yaitu perencanaan, pelaksanaan dan pengawasan.Tujuan dari penelitian ini adalah menginventarisasi dan mengidentifikasi aspek-aspek yang terkait dengan manajemen keselamatan kerja nelayan serta membangun model manajemen keselamatan kerja nelayan dari kondisi yang terjadi.  Pada penelitian ini digunakan metode berfikir secara sistem (systems thinking) dengan pendekatan metodologi sistem lunak (soft systems methodology). Hasil inventarisasi menunjukkan bahwa permasalahan dalam manajemen keselamatan kerja nelayan di Palabuhanratu umumnya terkait pengorganisasian dan pengelolaan secara terpadu. Pengelolaan manajemen keselamatan kerja nelayan menunjukkan ciri-ciri tidak sistemik dan ciri-ciri organisasi yang mengalami ketidakmampuan belajar.Model Konseptual Pengorganisasian Pengelolaan Sistem Manajemen Keselamatan dan Kesehatan Kerja (SMK3) dapat diimplementasikan dengan kondisi adanya perencanaan dan kebijakan yang mengatur tugas dan wewenang lembaga yang terlibat, adanya mekanisme komunikasi yang mudah dipahami, dibentuknya sistem pengawasan yang terukur, serta komitmen dari semua bagian yang terlibat. Model konseptual pengelolaan secara terpadu SMK3 dapat diimplementasikan dengan kondisi adanya komitmen dari semua lembaga yang terlibat, mekanisme komunikasi, koordinasi, dan keterbukaan informasi, dilakukannya pengawasan bersama dan kesetaraan kelembagaan dan kewenangan serta pelayanan yang terukur.


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