Knowledge Management Systems Diffusion in Chinese Enterprises

With the recognition of the importance of organizational knowledge management (KM), researchers have paid increasing attention to knowledge management systems (KMS). However, since most prior studies were conducted in the context of Western societies, we know little about KMS diffusion in other regional contexts. Moreover, even with the increasing recognition of the influence of social factors in KM practices, there is a dearth of studies that examine how unique social cultural factors affect KMS diffusion in specific countries. To fill in this gap, this study develops an integrated framework, with special consideration on the influence of social cultures, to understand KMS diffusion in Chinese enterprises. In our framework, we examine how specific technological, organizational, and social cultural factors can influence the three-stage KMS diffusion process, that is, initiation, adoption, and routinization. This study provides a holistic view of the KMS diffusion in Chinese enterprises with practical guidance for successful KMS implementation.

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Towards Understanding the Successful Adoption of Blog-Based Knowledge Management Systems

Handbook of Research on Social Interaction Technologies and Collaboration Software ◽

10.4018/978-1-60566-368-5.ch043 ◽

2010 ◽

pp. 486-495 ◽

Cited By ~ 1

Author(s):

Joowon Park ◽

Sooran Jo ◽

Junghoon Moon

Keyword(s):

Knowledge Management ◽

Corporate Culture ◽

Symbolic Interaction ◽

Critical Issue ◽

Organizational Knowledge ◽

Management Systems ◽

Knowledge Management Systems ◽

Organizational Setting ◽

The World ◽

Intellectual Power

Knowledge has been recognized as a valuable resource for organizational activities. As businesses are entering the world of Web 2.0, knowledge sharing is widely regarded as a critical issue in the area of organizational knowledge management (KM). Recently, organizations have started adopting blog-based knowledge management systems (KMS) with encouraging results. Used as a tool for sharing organizational knowledge, blogging can aggregate the intellectual power of individual members, serve as innovative KMS, and lead to the creation of a trust-based corporate culture. However, despite the increasing adoption of blogs by organizations, a theoretical framework for understanding a blog-based KMS has not been developed. This chapter attempts to present a framework for understanding a blog-based KMS in an organizational setting, grounded in a socio-psychological approach and the application of social identity and symbolic interaction theories.

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A resource‐based view of organizational knowledge management systems

Journal of Knowledge Management ◽

10.1108/13673270010350020 ◽

2000 ◽

Vol 4 (3) ◽

pp. 224-234 ◽

Cited By ~ 167

Author(s):

Peter Meso ◽

Robert Smith

Keyword(s):

Knowledge Management ◽

Organizational Knowledge ◽

Management Systems ◽

Knowledge Management Systems ◽

Resource Based View

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The role of trust in promoting organizational knowledge seeking using knowledge management systems: An empirical investigation

Journal of the American Society for Information Science and Technology ◽

10.1002/asi.21006 ◽

2009 ◽

Vol 60 (3) ◽

pp. 526-537 ◽

Cited By ~ 50

Author(s):

Wei He ◽

Yulin Fang ◽

Kwok-Kee Wei

Keyword(s):

Knowledge Management ◽

Empirical Investigation ◽

Organizational Knowledge ◽

Management Systems ◽

Knowledge Management Systems ◽

Knowledge Seeking

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Practice vs. Possession

Research Methodologies, Innovations and Philosophies in Software Systems Engineering and Information Systems ◽

10.4018/978-1-4666-0179-6.ch005 ◽

2012 ◽

pp. 82-105 ◽

Cited By ~ 2

Author(s):

Lucio Biggiero

Keyword(s):

Knowledge Management ◽

Simulation Models ◽

Organizational Knowledge ◽

The Other ◽

Management Systems ◽

Knowledge Management Systems ◽

Middle Ground ◽

Dual Nature ◽

Constructivist Epistemology ◽

Methodological Aspects

Organizational knowledge is at the center of the debate focused on the nature of knowledge, where the perspective of knowledge as possession opposes the perspective of knowledge as practice. These two views are rooted in the radical versions of realist and constructivist epistemology, respectively, according to which knowledge is an object or a practice. Far from being a Byzantine dispute, the adoption of one or the other has relevant and concrete consequences for the design and management of IS/IT, because as such, the two paradigms result incommensurable in both theoretical and methodological aspects. However, from a moderate and middle-ground version the following fruitful implications would stem: 1) the juxtaposition would dissolve, and a dual nature of knowledge as object and practice would emerge; 2) the epistemology of pragmatism would be able to account for all the concepts and methods employed by the two fronts, thus terminating a sterile “paradigm war”; 3) the theory of autopoiesis would become irrelevant and eventually even misleading; 4) standard scientific methodologies and simulation models would be acknowledged as useful and common tools for progressive confrontations among the supporters of both the paradigms; 5) the development of IS/IT studies and the design of knowledge management systems would substantially benefit.

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“From Clicks to Taps and Swipes”

User Behavior in Ubiquitous Online Environments - Advances in Human and Social Aspects of Technology ◽

10.4018/978-1-4666-4566-0.ch010 ◽

2014 ◽

pp. 196-215

Author(s):

Madhavi M. Chakrabarty

Keyword(s):

Knowledge Management ◽

Organizational Knowledge ◽

Mobile Systems ◽

Management Systems ◽

Knowledge Management Systems ◽

Experience Design ◽

Knowledge Resources ◽

User Experience Design ◽

Design Heuristics ◽

Job Functions

Organizations constantly strive to improve the richness and reach of their knowledge resources to ensure optimal performance of their employees in their job functions. Some of the techniques that organizations have used in the past have included state-of-the-art search engines, creating a directed navigation by mapping content to employee transactions, and incorporating user experience design heuristics. Search engine improvement is reputed to be the most used technique, even though its effectiveness in organizational knowledge management systems has not been confirmed. With more and more organizations now having a mobile employee base, there is now a need to provide employees access to organizational resources anytime and anywhere. This chapter provides insight into some of the challenges in organizational knowledge management systems and the implications of designing a mobile system. It proposes some heuristics on designing a knowledge management system for mobile systems and proposes a framework to validate it against available user acceptance models.

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