Towards Understanding the Successful Adoption of Blog-Based Knowledge Management Systems

2010 ◽  
pp. 486-495 ◽  
Author(s):  
Joowon Park ◽  
Sooran Jo ◽  
Junghoon Moon
Keyword(s):  
Knowledge Management ◽  
Corporate Culture ◽  
Symbolic Interaction ◽  
Critical Issue ◽  
Organizational Knowledge ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Organizational Setting ◽  
The World ◽  
Intellectual Power

Knowledge has been recognized as a valuable resource for organizational activities. As businesses are entering the world of Web 2.0, knowledge sharing is widely regarded as a critical issue in the area of organizational knowledge management (KM). Recently, organizations have started adopting blog-based knowledge management systems (KMS) with encouraging results. Used as a tool for sharing organizational knowledge, blogging can aggregate the intellectual power of individual members, serve as innovative KMS, and lead to the creation of a trust-based corporate culture. However, despite the increasing adoption of blogs by organizations, a theoretical framework for understanding a blog-based KMS has not been developed. This chapter attempts to present a framework for understanding a blog-based KMS in an organizational setting, grounded in a socio-psychological approach and the application of social identity and symbolic interaction theories.

Knowledge Management Systems Diffusion in Chinese Enterprises

2010 ◽  
pp. 1370-1385 ◽  
Author(s):  
One-Ki ("Daniel") Lee ◽  
Mo ("Winnie") Wang ◽  
Kai H. Lim ◽  
Zeyu ("Jerry") Peng
Keyword(s):  
Knowledge Management ◽  
Diffusion Process ◽  
Social Factors ◽  
Organizational Knowledge ◽  
Cultural Factors ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Chinese Enterprises ◽  
Holistic View ◽  
Practical Guidance

With the recognition of the importance of organizational knowledge management (KM), researchers have paid increasing attention to knowledge management systems (KMS). However, since most prior studies were conducted in the context of Western societies, we know little about KMS diffusion in other regional contexts. Moreover, even with the increasing recognition of the influence of social factors in KM practices, there is a dearth of studies that examine how unique social cultural factors affect KMS diffusion in specific countries. To fill in this gap, this study develops an integrated framework, with special consideration on the influence of social cultures, to understand KMS diffusion in Chinese enterprises. In our framework, we examine how specific technological, organizational, and social cultural factors can influence the three-stage KMS diffusion process, that is, initiation, adoption, and routinization. This study provides a holistic view of the KMS diffusion in Chinese enterprises with practical guidance for successful KMS implementation.

Knowledge Management Systems Diffusion in Chinese Enterprises

2011 ◽  
pp. 117-132
Author(s):  
One-Ki ("Daniel") Lee ◽  
Mo ("Winnie") Wang ◽  
Kai H. Lim ◽  
Zeyu ("Jerry") Peng
Keyword(s):  
Knowledge Management ◽  
Diffusion Process ◽  
Social Factors ◽  
Organizational Knowledge ◽  
Cultural Factors ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Chinese Enterprises ◽  
Holistic View ◽  
Practical Guidance

With the recognition of the importance of organizational knowledge management (KM), researchers have paid increasing attention to knowledge management systems (KMS). However, since most prior studies were conducted in the context of Western societies, we know little about KMS diffusion in other regional contexts. Moreover, even with the increasing recognition of the influence of social factors in KM practices, there is a dearth of studies that examine how unique social cultural factors affect KMS diffusion in specific countries. To fill in this gap, this study develops an integrated framework, with special consideration on the influence of social cultures, to understand KMS diffusion in Chinese enterprises. In our framework, we examine how specific technological, organizational, and social cultural factors can influence the three-stage KMS diffusion process, that is, initiation, adoption, and routinization. This study provides a holistic view of the KMS diffusion in Chinese enterprises with practical guidance for successful KMS implementation.

The Role of Fit in Knowledge Management Systems

2008 ◽  
pp. 2157-2177
Author(s):  
Peter Baloh
Keyword(s):  
Knowledge Management ◽  
Knowledge Creation ◽  
Design Science ◽  
Theoretical Background ◽  
Management Systems ◽  
Evolutionary Information ◽  
Knowledge Management Systems ◽  
Organizational Setting ◽  
Processing Theory ◽  
It Support

While most organizations have deployed knowledge management systems (KMS), only a handful have been able to leverage these investments. Existing knowledge management (KM) research offered valuable insights on how to introduce KMS in a sense of innovation-diffusion, yet little guidance has been offered to KMS developers who need to decide on functionalities of a tool they are to introduce in a particular organizational setting. The goal of this paper is to propose theoretical background for design of IS that successfully support and enable decision making, which is seen as the ultimate form of knowledge creation and utilization. By using principles of the design science, design profiles proposed build upon works from organization and IS sciences, primarily the evolutionary information-processing theory of knowledge creation (Li & Kettinger, 2006) and the task technology fit theory (Zigurs & Buckland, 1998), the latter being amended for particularities of the KM environment. Proposed fit profiles suggest that one-size-fits-all approaches do not work and that organizations must take, in contrast with suggestions of extant literature, a segmented approach to KM activities and fitting IT support.

Knowledge Management Systems

2011 ◽  
pp. 181-205 ◽  
Author(s):  
Dick Stenmark ◽  
Rikard Lindgren
Keyword(s):  
Knowledge Management ◽  
Design Theory ◽  
Work Practice ◽  
Knowledge Work ◽  
Critical Issue ◽  
Lessons Learned ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Simple Question ◽  
The Relationship

This chapter is motivated by one simple question: Why do so many knowledge management systems (KMS) fail when implemented in organizational knowledge work practice? Indeed, imbalance between the desire for accurate content and the workload required to achieve this still appears to be a critical issue, resulting in KMS of little use for organizational members. Hence, KMS maintenance is an important research subject. With the objective to contribute recommendations for how to integrate KMS with everyday knowledge work, we apply general lessons learned from development of groupware applications as a theoretical lens to analyze empirical experiences of three implemented and evaluated KMS. Theorizing the relationship between the recommendations developed and extant KMS design theory, the chapter offers implications for IS research and practice.

Practice vs. Possession

2012 ◽  
pp. 82-105 ◽  
Author(s):  
Lucio Biggiero
Keyword(s):  
Knowledge Management ◽  
Simulation Models ◽  
Organizational Knowledge ◽  
The Other ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Middle Ground ◽  
Dual Nature ◽  
Constructivist Epistemology ◽  
Methodological Aspects

Organizational knowledge is at the center of the debate focused on the nature of knowledge, where the perspective of knowledge as possession opposes the perspective of knowledge as practice. These two views are rooted in the radical versions of realist and constructivist epistemology, respectively, according to which knowledge is an object or a practice. Far from being a Byzantine dispute, the adoption of one or the other has relevant and concrete consequences for the design and management of IS/IT, because as such, the two paradigms result incommensurable in both theoretical and methodological aspects. However, from a moderate and middle-ground version the following fruitful implications would stem: 1) the juxtaposition would dissolve, and a dual nature of knowledge as object and practice would emerge; 2) the epistemology of pragmatism would be able to account for all the concepts and methods employed by the two fronts, thus terminating a sterile “paradigm war”; 3) the theory of autopoiesis would become irrelevant and eventually even misleading; 4) standard scientific methodologies and simulation models would be acknowledged as useful and common tools for progressive confrontations among the supporters of both the paradigms; 5) the development of IS/IT studies and the design of knowledge management systems would substantially benefit.

“From Clicks to Taps and Swipes”

2014 ◽  
pp. 196-215
Author(s):  
Madhavi M. Chakrabarty
Keyword(s):  
Knowledge Management ◽  
Organizational Knowledge ◽  
Mobile Systems ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Experience Design ◽  
Knowledge Resources ◽  
User Experience Design ◽  
Design Heuristics ◽  
Job Functions

Organizations constantly strive to improve the richness and reach of their knowledge resources to ensure optimal performance of their employees in their job functions. Some of the techniques that organizations have used in the past have included state-of-the-art search engines, creating a directed navigation by mapping content to employee transactions, and incorporating user experience design heuristics. Search engine improvement is reputed to be the most used technique, even though its effectiveness in organizational knowledge management systems has not been confirmed. With more and more organizations now having a mobile employee base, there is now a need to provide employees access to organizational resources anytime and anywhere. This chapter provides insight into some of the challenges in organizational knowledge management systems and the implications of designing a mobile system. It proposes some heuristics on designing a knowledge management system for mobile systems and proposes a framework to validate it against available user acceptance models.

scholarly journals Analisis Pengaruh Knowlegde Management System terhadap Kinerja Karyawan PT. Global Infotech Solution

2020 ◽  
Vol 2 (1) ◽  
pp. 14-22
Author(s):  
Zevanya Martha Haurissa ◽  
Agustinus Fritz Wijaya
Keyword(s):  
Knowledge Management ◽  
Corporate Culture ◽  
Organizational Support ◽  
Employee Performance ◽  
Sampling Technique ◽  
Analysis Data ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Management Interventions ◽  
Technological Developments

The application of knowlegde management can benefits to the company and improving employee performance. The application of knowlegde management has been recognized as an important instrument for achieving the specific objectives of corporate organizations and so as to maintain economic growth and competitive advantage. The purpose of this study is to examine the effect of knowledge management systems on employee performance at PT Global Infotech Solution. This type of research that is explanatory research with a quantitative approach. Researchers used this sampling technique because the total population of 55 respondents. To conduct data analysis, data processing is carried out using path analysis. The results showed that organizational support significantly influenced employee performance. In addition to organizational support factors, knowledge management factors also have a significant impact on employee performance. Knowledge management is influenced by the support of corporate organizations. Knowledge management interventions in improving employee performance obtained significant results, so companies can use knowledge management systems that can improve employee performance. Companies can use knowledge management as a major element in the management of strategies and processes. The main indicator in developing knowledge management is an innovative corporate culture and always able to adapt to technological developments is the main key.

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