Developing Cultural Competence

Author(s):  
Erika Cornelius Smith

The growing popularity of short-term study abroad and faculty-led immersion offer scholars and educators a new opportunity to study the impact of cross-cultural experiential learning practices on fostering cross-cultural competency among business students. Rising foreign direct investment, international trade, the growing significance of emerging markets, and other socio-political elements of globalization are reshaping 21st century business practices. Pedagogies of business education, including sales and marketing education, must adapt to these changes and provide an emphasis on cross-cultural understanding and its impact on business decision making, along with fostering skills for cultural sensitivity. This article will review two relevant theoretical frameworks, transformative learning theory, and experiential learning theory, which describe the processes by which students develop intercultural competence, particularly with respect to faculty-led, short-term study immersion programs. It will outline a series of best practices for designing, measuring, and implementing such programs in higher education and conclude with brief recommendations for future research.

2019 ◽  
Vol 2 (2) ◽  
pp. 1-17
Author(s):  
Erika Cornelius Smith

The growing popularity of short-term study abroad and faculty-led immersion offer scholars and educators a new opportunity to study the impact of cross-cultural experiential learning practices on fostering cross-cultural competency among business students. Rising foreign direct investment, international trade, the growing significance of emerging markets, and other socio-political elements of globalization are reshaping 21st century business practices. Pedagogies of business education, including sales and marketing education, must adapt to these changes and provide an emphasis on cross-cultural understanding and its impact on business decision making, along with fostering skills for cultural sensitivity. This article will review two relevant theoretical frameworks, transformative learning theory, and experiential learning theory, which describe the processes by which students develop intercultural competence, particularly with respect to faculty-led, short-term study immersion programs. It will outline a series of best practices for designing, measuring, and implementing such programs in higher education and conclude with brief recommendations for future research.


Author(s):  
Erika Cornelius Smith

Globalization is reshaping twenty-first century business practices, and pedagogies of business education must adapt to provide an emphasis on cross-cultural understanding and its impact on business decision making, along with fostering skills for cultural sensitivity. The growing popularity of short-term study abroad and faculty-led immersion offer scholars and educators a new opportunity to study the impact of cross-cultural experiential learning practices on fostering cross-cultural competency among business students. This chapter will review literature describing the theoretical processes or models by which students develop intercultural competence, particularly with respect to faculty-led, short-term study immersion programs, and outline a series of best practices for designing, measuring, and implementing such programs in higher education. Finally, the chapter will conclude with brief recommendations for future research.


Author(s):  
Erika Cornelius Smith

Globalization is reshaping twenty-first century business practices, and pedagogies of business education must adapt to provide an emphasis on cross-cultural understanding and its impact on business decision making, along with fostering skills for cultural sensitivity. The growing popularity of short-term study abroad and faculty-led immersion offer scholars and educators a new opportunity to study the impact of cross-cultural experiential learning practices on fostering cross-cultural competency among business students. This chapter will review literature describing the theoretical processes or models by which students develop intercultural competence, particularly with respect to faculty-led, short-term study immersion programs, and outline a series of best practices for designing, measuring, and implementing such programs in higher education. Finally, the chapter will conclude with brief recommendations for future research.


2019 ◽  
Vol 34 (2) ◽  
pp. 386-396
Author(s):  
Fengli Mu ◽  
James Hatch

Purpose The purpose of this paper is to discuss the major planning and implementation practices that should be followed in a short term international study trip (IST). The focus throughout is on how to utilize experiential learning to establish cultural competence. Design/methodology/approach The paper shows how to plan and manage an international MBA study trip to China using a specific case to illustrate the methods employed. Findings The use of a highly structured approach to an experiential learning exercise combined with a focus on key elements of cultural competencies creates a positive environment and leads to significant focused learning. Originality/value This paper fills three key gaps in the literature. First it uniquely focuses on the implementation of a conceptual framework that incorporates the types of cultural competency related learning that are to take place. Second, it illustrates how to design and implement an IST highlighting two key aspects of experiential learning: providing challenging experiences and encouraging reflection. Third, it focuses on a trip to China which, although one of the most popular destinations for business students, is lightly reviewed in the literature. This study fills a significant gap in the literature dealing with the management of short term study trips.


This study incorporates a qualitative, case study based approach to analyze the impact of a short domestic study tour on business students of a Mumbai based college. The methods for data collection were structured questionnaires, feedback forms, interviews, focus groups, and work diaries. Short and economical study tours within the country have succeeded tremendously in their objective and have provided a very high level of learning experiences. There is strong evidence of experiential learning which seem to produce a significant, almost magical, impact on students.


2018 ◽  
Vol 8 (4) ◽  
Author(s):  
Matthias Hennings ◽  
Shin Tanabe

Many Japanese universities have created short-term study abroad programs with the aim of offering a satisfying study abroad experience to international students. Based on a survey of 131 international students, this paper analyzes these students’ objectives and their relation to student satisfaction. As the results show, many students regard their experience of living in Japan as more important than their academic pursuits. Furthermore, for students with prior knowledge of Japanese, improving language skills tends to result in higher satisfaction, while for students who do not speak the local language, achieving cross-cultural skills is a major factor for having a satisfying experience.


2021 ◽  
Vol 33 (2) ◽  
pp. 35-60
Author(s):  
Emmanuelle S. Chiocca

With the growth of short-term study abroad programs comes the need to develop impactful curricula and to provide supportive environments for deep learning abroad that is more than “upgraded” tourism but rather focused on educational outcomes. This qualitative case study investigates the experiences of five study abroad participants in Israel. Drawing from multiple data sources within an interpretive framework, the purpose of this study is to understand student experiences abroad. Data was analyzed inductively and thematically. Findings suggest that the holistic experience was anchored by (1) directed and diverse conversations, (2) hermeneutical reflections, (3) emotional disequilibrium, (4) intercultural competence development, and (5) student engagement in a classroom culture, which acted together as a gestalt. Results highlight the importance of dialogue, both with locals and within the classroom community, for transformative learning. These findings encourage international educators to provide instructional frames that encourage students to engage with local communities in critical ways.


2016 ◽  
Vol 38 (1) ◽  
pp. 104-118 ◽  
Author(s):  
Tina M. Kruger ◽  
Sarah Gilland ◽  
Jacquelyn B. Frank ◽  
Bridget C. Murphy ◽  
Courtney English ◽  
...  

2021 ◽  
pp. 105256292110157
Author(s):  
Marina Iskhakova ◽  
Andrew Bradly

Short-term study abroad (STSA) programs are the fastest growing segment of experiential learning programs in management education and the least studied. This is the first systematic review of STSA research, which focuses on 156 studies on STSA published between 2000 and 2019 and proposes a conceptual model to guide STSA research scholars. Through this detailed review, we provide a greater understanding of the scale, scope, key themes, and methodology of STSA research. Our article identifies the four key groups of theories used to inform STSA research, and provides insight into the variables and characteristics of STSA research, and the role of STSA in management education. Our review identifies 85 thematic outcomes found in the STSA literature and gives a particular focus to the 29 cross-cultural outcomes that characterize this literature. The review provides the first systematic analysis of cross-cultural outcomes within STSA research and identifies behavioral attributes as among the most studied. Cultural and learning theories were found to be the dominant theories that informed the underlying concepts in the STSA literature. Our review also provides a comprehensive agenda and directions for future STSA research, discussion on its impact, and its place in management education.


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