Mining Sociotechnical Patterns of Enterprise Systems With Complex Networks

2021 ◽  
pp. 38-57
Author(s):  
José Sousa ◽  
João Barata
Keyword(s):  
Complex Networks ◽  
Supervised Learning ◽  
Enterprise Resource Planning ◽  
Information Technologies ◽  
Enterprise Systems ◽  
Resource Planning ◽  
Sociotechnical Systems ◽  
Healthcare Data ◽  
Learning Techniques ◽  
Support Decision Making

Organizations worldwide are supporting their processes and decisions with enterprise systems (ES). Large amounts of data are produced and reproduced in these increasingly complex sociotechnical systems, opening new opportunities for the adoption of self-supervised learning techniques. Complex networks are viable solutions to create models that learn from data. This chapter presents (1) a review on the possibilities of networks for self-supervised learning, (2) three cases illustrating the potential of complex networks to address the autopoietic nature of ES (adoption of enterprise resource planning, web portal development, and healthcare data analytics), and (3) a framework to mine sociotechnical patters uncovering the entanglement of human practice and information technologies. For theory, this chapter explains the potential of complex networks to assess enterprise systems dynamics. For practice, the proposed framework can assist managers in establishing a strategy to continuously learn from their data to support decision-making in self-adapting scenarios.

Firm Performance Effects in Relation to the Implementation and Use of Enterprise Resource Planning Systems

2004 ◽  
Vol 18 (2) ◽  
pp. 79-105 ◽  
Author(s):  
Andreas I. Nicolaou
Keyword(s):  
Financial Performance ◽  
Enterprise Resource Planning ◽  
Enterprise Systems ◽  
Resource Planning ◽  
Planning System ◽  
Future Research ◽  
Control Group ◽  
Planning Systems ◽  
Research Issues ◽  
Performance Effects

Research indicates that successful adoption of information technology to support business strategy can help organizations gain superior financial performance. The recent wave of enterprise-wide resource planning systems adoptions is a significant commitment of resources and may affect almost all business processes. This study examines the effect of adoption of enterprise systems on a firm's long-term financial performance. A large-scale data identification and collection method compared the financial data of 247 firms adopting enterprise wide systems with a matched control group of firms cross-sectionally and longitudinally before and after adoption. A number of implementation characteristics were also measured and their effects assessed. The results show that firms adopting enterprise systems exhibit higher differential performance only after two years of continued use. Furthermore, controlling for implementation characteristics as vendor choice, implementation goal, modules implemented, and implementation time period, helped explain the financial performance effects of enterprise resource planning system use. These results provide important insights that complement extant research findings and also raise future research issues.

Collaborative Commerce

2005 ◽  
pp. 1-18
Author(s):  
Eldon Y. Li ◽  
Timon C. Du
Keyword(s):  
Information Technology ◽  
Supply Chain ◽  
Enterprise Resource Planning ◽  
Concurrent Engineering ◽  
Information Technologies ◽  
Resource Planning ◽  
Collaborative Commerce ◽  
Collaborative Technology ◽  
Integrated Technology ◽  
Business Partners

This chapter introduces collaborative commerce as a means of integrating information technologies into e-business adoption. It explains how companies use information technology to achieve a closer integration and a better management of business relationships among business partners, including internal personnel, business partners, and customers. In this chapter, collaborative commerce is defined as (1) a collaborative technology, similar to workflow collaboration; (2) a customer-driven technology, similar to a pull-type supply chain; (3) a functionally integrated technology, similar to concurrent engineering; and (4) a business-driven technology, similar to enterprise resource planning, for cross-organisational integration. The authors hope that understanding the characteristics and infrastructures of collaborative commerce can improve the adoption of the technologies.

Motivations and Trends for IT/IS Adoption

2010 ◽  
pp. 1639-1656
Author(s):  
João Varajão ◽  
Antonio Trigo ◽  
João Barroso
Keyword(s):  
Information Systems ◽  
Enterprise Resource Planning ◽  
Information Technologies ◽  
Resource Planning ◽  
Chief Information Officers ◽  
Enterprise Resource Planning Systems ◽  
Strategic Support ◽  
Near Future ◽  
Role Of Information

Over the past few decades, information systems and technologies have taken on a wide variety of roles within organizations, ranging from operational support to the strategic support of the company. Therefore, there have been significant changes in the motives for their adoption that are vital to understand to guarantee that investment is properly managed. With the purpose of identifying and characterizing the motivations currently behind the adoption of information technologies in large Portuguese companies, which systems the companies have been implementing, in which systems they intend to invest in short-term, and what is the current role of information technology within the organization, we carried out a study with the participation of several chief information officers. The findings of this study reveal that the reasons for adoption and the role that information systems and technologies play is evolving in Portuguese companies and that the adoption of certain types of systems like Enterprise Resource Planning systems is now consolidated, whereas the adoption of other systems like Business Intelligence systems should increase significantly in the near future.

Modeling Data for Enterprise Systems with Memories

2013 ◽  
Vol 24 (2) ◽  
pp. 1-12 ◽  
Author(s):  
Tamara Babaian ◽  
Wendy Lucas
Keyword(s):  
Enterprise Resource Planning ◽  
Enterprise Systems ◽  
Resource Planning ◽  
Automated Analysis ◽  
Erp Systems ◽  
Log Data ◽  
System Usability ◽  
Modeling Data

Enterprise Resource Planning (ERP) systems are widely used but notoriously difficult to learn and master. The authors propose that a database approach to representing the system’s tasks, interface components, and usage logs in conjunction with the ERP domain data can serve as a foundation for improving system usability. The framework the authors designed supports automatic logging of user-system interactions and automated analysis of the logged data for enabling a variety of interface enhancements and assessments that can be performed dynamically by the system. Compared to existing work on usage logging, the authors’ framework expands the logging capabilities of ERP systems while providing a unifying basis for many different kinds of applications of log data.

scholarly journals Case of Civic Company: The Implementation of Enterprise Resource Planning

2015 ◽  
Vol 8 (11) ◽  
pp. 119
Author(s):  
Syed Abdul Rehman Khan ◽  
Dong Qian Li
Keyword(s):  
Enterprise Resource Planning ◽  
Business Strategy ◽  
Local Level ◽  
Enterprise Systems ◽  
Resource Planning ◽  
Depth Study ◽  
Impact Of Technology

<p>Many researches before has been completed their research on this topic and many researcher point out this question of misfits between company processes and enterprise systems. This research will look like a slice of the puzzle. When companies should modify their ERP and when companies should modify their processes of business. We are using theorical framework (existing) to impact of technology over companies, this discussion will go towards business strategy and technology fits and misfits. On enterprise resource planning before researches has been conducted, but this research will contribute in-depth study of Enterprise resource planning and it will help and provide advices to managers and academics, would dismiss (local level) complaint of ERP (enterprise resource planning)-driven process changes out of hand. And this article is applying theory (Rockart &amp; Scott Morton Model) for the purpose of evaluating the knowledge of ERP-driven changes to Processes of Company’s business.</p>

A methodology for enterprise systems post-implementation change management

2017 ◽  
Vol 117 (10) ◽  
pp. 2241-2262 ◽  
Author(s):  
Marco Comuzzi ◽  
Minou Parhizkar
Keyword(s):  
Change Management ◽  
Enterprise Resource Planning ◽  
Large Fraction ◽  
Enterprise Systems ◽  
Resource Planning ◽  
Parallel Line ◽  
Engineering Change ◽  
Content Type ◽  
Engineering Change Management ◽  
The Impact

Purpose Enterprise systems (ESs) are hard to maintain, since they embed a large fraction of organisational data and tasks, which are often intertwined and highly interdependent. The purpose of this paper is to propose a methodology for enterprise resource planning (ERP) post-implementation change management to support business analysts during perfective maintenance. Design/methodology/approach The methodology draws a parallel line with engineering change management and considers the steps of mapping the dependencies among ES components, understanding the ripple effects of change, and defining metrics to quantify and assess the impact of change. The methodology is instantiated in the case of ERP systems, for which a tool has also been implemented and evaluated by ERP implementation experts. Findings Experts positively evaluated the proposed methodology. General design principles to instantiate the methodology in the case of systems other than ERP have been derived. Originality/value While existing ESs change management methodologies help to identify the need for change, the proposed methodology help to structure the change process, supporting the task of perfective maintenance in an efficient way.

The Role of Electronic Business in the Reengeneering and Integration of Business Processes

2017 ◽  
Vol 55 (4) ◽  
pp. 539-560
Author(s):  
Slavoljub Milovanović ◽  
Tanja Janaćković ◽  
Jovica Stanković
Keyword(s):  
Enterprise Resource Planning ◽  
Information Technologies ◽  
Business Processes ◽  
Resource Planning ◽  
Business Environment ◽  
Customer Relationship ◽  
Planning System ◽  
Business Practices ◽  
Electronic Business ◽  
The Impact

AbstractElectronic business leads to the reengineering of business processes in a company, which encompasses integrating processes through customer relationship management, supply chain management, and an enterprise resource planning system. The aim of the paper is to analyse the impact of electronic business on enterprise transformation through reengineering and integration of business processes. The significance of the research is to emphasise management problems and challenges encountered by companies due to electronic business and application of information technologies. The research applies an analytical method to examine the effects of electronic business on business processes. The main contribution of the research is to look at electronic business as an initiator and the cause of radical changes in business processes characterised as reengineering. By transforming their business practices into electronic business, companies make significant efforts in their restructuring in order to deal with the changes in the competitive environment. The basis of these efforts is a redesign and change of business processes. The conclusion is that introducing the Internet and Web-technologies in business does not require only a radical reengineering of existing basic business processes but also generation of new ones, which would support the new business environment.

scholarly journals ERP Sand Clock Barriers and Antecedents Model: From the Lens of Task Technology Fit Theory.

2018 ◽  
pp. 970-983
Author(s):  
Sharina Tajul Urus ◽  
Tuan Zainun Tuan Mat ◽  
Sharifah Nazatul Faiza Syed Mustapha Nazri ◽  
Fadzlina Mohd Fahmi
Keyword(s):  
Enterprise Resource Planning ◽  
Information Technologies ◽  
Resource Planning ◽  
Successful Implementation ◽  
Structured Interviews ◽  
Implementation Phase ◽  
Erp System ◽  
System Usage ◽  
Technology Affordance ◽  
Task Technology Fit

The deployment of Enterprise Resource Planning (ERP) systems worldwide has become an evidence of the unprecedented movement towards integration of information technologies. The importance of continuance usage during the post implementation stage should not be neglected as to secure an optimal advantages offered by ERP system, that is achieved through minimizing ERP system usage barriers. As such, successful implementation of an ERP system does not necessarily guarantee that the system will be comprehensively used or accepted by users of the system. ERP benefits can only be realised and sustained if users continue to have favourable experiences in using the system. While many previous studies have examined ERP system during the implementation phase, only a few have revealed barriers to ERP usage as well its antecedent factors during the post-implementation phase. The purpose of this paper is to determine ERP system usage barriers and unearth the root causes to the barriers. To achieve the aim, this research was guided by the ‘soft-positivism’ paradigm, a paradigm that combines elements of positivism and interpretivism. By using this paradigm, the investigator brought certain prior expectations to the data analysis which are consistent with positivist research and which also build rich explanations from the data, consistent with the interpretive assumption. Based upon the lens of Task Technology Fit theory, this study adopts a qualitative method using multiple case studies. Three Malaysian organisations that had implemented ERP were investigated by conducting 30 semi–structured interviews and reviewing archival records and documents. The interviews were guided by the research objectives. Data were analysed by using open and thematic coding.The finding indicated four major areas of ERP usage problems: system, data, and technical infrastructure and interface problems. Besides that, several antecedent factors to the problems were identified. These factors fall into four major categories: organisation, user, task and technology, and include lack of support from either external or internal expertise, lack of individual strength and limited technology affordance. The outcome of this study was encapsulated in the form of the ERP Sand Clock Barriers and Antecedents Model.The paper contributes to post-implementation ERP system literature by stressing the complex relationships between usage barriers and antecedent factors. By identifying the underlying causes of SAP usage barriers, it could become the motivating factor for individual users to undertake reflective feedback and to achieve extended use of the implemented ERP system.

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