The Role of Electronic Business in the Reengeneering and Integration of Business Processes

2017 ◽  
Vol 55 (4) ◽  
pp. 539-560
Author(s):  
Slavoljub Milovanović ◽  
Tanja Janaćković ◽  
Jovica Stanković
Keyword(s):  
Enterprise Resource Planning ◽  
Information Technologies ◽  
Business Processes ◽  
Resource Planning ◽  
Business Environment ◽  
Customer Relationship ◽  
Planning System ◽  
Business Practices ◽  
Electronic Business ◽  
The Impact

AbstractElectronic business leads to the reengineering of business processes in a company, which encompasses integrating processes through customer relationship management, supply chain management, and an enterprise resource planning system. The aim of the paper is to analyse the impact of electronic business on enterprise transformation through reengineering and integration of business processes. The significance of the research is to emphasise management problems and challenges encountered by companies due to electronic business and application of information technologies. The research applies an analytical method to examine the effects of electronic business on business processes. The main contribution of the research is to look at electronic business as an initiator and the cause of radical changes in business processes characterised as reengineering. By transforming their business practices into electronic business, companies make significant efforts in their restructuring in order to deal with the changes in the competitive environment. The basis of these efforts is a redesign and change of business processes. The conclusion is that introducing the Internet and Web-technologies in business does not require only a radical reengineering of existing basic business processes but also generation of new ones, which would support the new business environment.

Getting data analytics on board at The Cage

2020 ◽  
Vol 10 (1) ◽  
pp. 29-34
Author(s):  
Arif Perdana ◽  
Junaitha Gaffoor ◽  
Hwee Hoon Lee
Keyword(s):  
Enterprise Resource Planning ◽  
Data Analytics ◽  
Business Processes ◽  
Resource Planning ◽  
Planning System ◽  
Data Governance ◽  
Customer Data ◽  
Small And Medium Enterprise ◽  
Medium Enterprise ◽  
The Impact

This case illustrates the challenges in implementing data analytics in a small and medium enterprise. A small and medium enterprise in Singapore, The Cage, runs a sports facilities rental business that has adopted basic data analytics and enjoyed the benefits data analytics offers. Since implementing enterprise resource planning in 2016 for their business processes, it now has readily available financial and customer data. Using available data from its enterprise resource planning system, The Cage now wants to incorporate more advanced data analytics into its decision-making process. While The Cage acknowledges the impact of data analytics on its business, it encounters practical challenges in the data lifecycle, namely, data discovery, data collection, analysis and modelling building, and data governance.

scholarly journals Challenges and Prospects of Enterprise Resource Planning (ERP) Systems in the Newly Chartered Public Universities in Kenya

2018 ◽  
Vol 6 (02) ◽  
Author(s):  
Bett, Kipyegon Alfred
Keyword(s):  
Enterprise Resource Planning ◽  
Information Technologies ◽  
Public Universities ◽  
Business Processes ◽  
Resource Planning ◽  
Simple Random Sampling ◽  
Customer Relationship ◽  
Successful Implementation ◽  
Management Support ◽  
Erp Systems

Enterprise resource planning (ERP) systems have been the most popular business management systems in the 21st century, providing benefits of real-time capabilities, enhancing organizational competencies and seamless communication for business in both small and large organizations. Today, most universities have begun replacing their legacy systems with ERP initiatives to improve management and administration. Though they are credited with major prospects of re-engineering the work processes, these initiatives present some challenges to the management of these universities. This study focused on the challenges and prospects of ERP systems in the newly chartered public universities in Kenya. A review of previous studies on the challenges and prospects of putting in place this framework in public sector including universities was done. A descriptive survey research design was used to select the staff in all the 24 newly chartered universities in Kenya, while simple random sampling method was used in choosing 120 respondents who were heads of departments. A five point Likert scale questionnaire was used for data collection. A reliability estimate of 0.69 was realized for the instrument using Cronbach reliability coefficient. Data collected was analysed using descriptive statistics and presented in tables and charts. The study established that management support is vital for any organization to be able to successfully implement and use ERP systems effectively. In addition, inadequate preparation by the universities to manage change, failure to involve end-users during the implementation stage, failure by the system vendors to modify the system to conform to the requirements of these universities, failure by the institutions to re-engineer their business processes to match ERP requirements and lack of effective end-user training were also cited as the challenges facing the success of the ERP systems in the newly chartered universities. The findings further indicated successful implementation of the system will eliminate redundant tasks and lead to an overall reduction of operational cost. It will also lead to easier access to reliable data and information, improved customer relationship and the ability to produce better reports and information are some of the prospects that majority of the respondents believe the ERP system will provide. This study may be useful to public universities management by helping them gain better understanding on how to utilize information technologies. It also provides information that will assist them in making informed decisions on the best ERP implementation strategies to be employed. Lastly, the study will creates a forum for discussions on ways of solving ERP challenges currently being faced by the newly chartered public universities in Kenya.

An Implementation View of Value

2011 ◽  
pp. 1-9
Author(s):  
Craig LeClair
Keyword(s):  
Supply Chain ◽  
Enterprise Resource Planning ◽  
Information Technologies ◽  
Business Processes ◽  
Relationship Management ◽  
Resource Planning ◽  
Customer Relationship ◽  
Chain Management ◽  
Level Information ◽  
Enterprise Level

Enterprise-level information systems are the information technologies (IT) that firms use to support their core business processes, such as sales, finance and operations. Well-known examples of these include enterprise resource planning (ERP), customer relationship management (CRM), business intelligence (BI) and supply chain management (SCM). There are also thousands of more specialized applications.

The Impact of Strategic Performance Measurement System on Organizational Performance in Saudi Universities

2013 ◽  
Vol 1 (2) ◽  
pp. 64-71
Author(s):  
Naser Zouri ◽  
Zahra Abdolkarimi ◽  
Seyed A. Payambarpour
Keyword(s):  
Performance Measurement ◽  
Organizational Performance ◽  
Performance Management ◽  
Enterprise Resource Planning ◽  
Measurement System ◽  
Resource Planning ◽  
Planning System ◽  
Performance Measurement System ◽  
Strategic Performance ◽  
The Impact

Objective- The aim of the study is to enhance the mechanism of strategic performance measurement system goals base of four research questions: (i) to what association between the MCS and enterprise resource planning system (ERPS) intention to strategy performance management system (SPMS)? (ii) To what association between the performance management system (PMS) and ERPS intention to SPMS? (iii) To what relationship between the resource–based view/capabilities and ERPS intention to SPMS? (iv)To do comprehensiveness of organizational performance factors affected on ERPS intention to SPMS? Methodology/Technique A survey questionnaire was used to collect the data in Madinah, Reyaz, and Jeddah. Data was collected during the last section of 2013 of which 160 successful questionnaires were gathered for further analysis. Findings The result shows the impact of evaluation SPMS to solve the market place error and also ability of executives' level of management to solve the behaviours issue in business organization. Novelty - The significance of study contribute executive branch in Saudi universities for the safety of strategic performance measurement system implementation to be modified or changed, taking into account the financial metrics and non-financial when designing a control system. Type of Paper Empirical paper Keywords: , Strategic performance measurement system, Enterprise resource planning system, Strategic management category, Market place error.

Selecting and Implementing an ERP System at Alimentos Peru

2011 ◽  
pp. 271-287
Author(s):  
J. Martin Santana ◽  
Jaime Serida-Nishimura ◽  
Eddie Morris-Abarca ◽  
Ricardo Diaz-Baron
Keyword(s):  
Enterprise Resource Planning ◽  
Business Processes ◽  
Implementation Process ◽  
Resource Planning ◽  
User Participation ◽  
Planning System ◽  
Accurate Information ◽  
Management Support ◽  
Erp System ◽  
Organizational Challenges

The case describes the implementation process of an ERP (enterprise resource planning) system at Alimentos Peru, one of the largest foods manufacturing companies in Peru. It discusses the organization’s major concerns during the mid-1990s, including increasing competition, inefficiency of business processes, and lack of timely and accurate information. To address these concerns Alimentos Peru launched several projects, one of which involved the implementation of an ERP system. The case explains the criteria used to evaluate and select the system, as well as the main issues and problems that arose during the implementation process. More specifically, the case focuses upon a set of implementation factors, such as top management support, user participation, and project management. Finally, the case concludes with a discussion of the benefits obtained from the introduction of the system as well as the new organizational challenges.

Enterprise Resource Planning (ERP) Implementation Approaches and the Performance of Procure-to-Pay Business Processes

2017 ◽  
Vol 8 (1) ◽  
pp. 55-71 ◽  
Author(s):  
Ibrahim Kofahi ◽  
Haroun Alryalat
Keyword(s):  
Enterprise Resource Planning ◽  
Quantitative Research ◽  
Business Processes ◽  
Resource Planning ◽  
Big Bang ◽  
Research Approach ◽  
Erp Implementation ◽  
Erp System ◽  
Oracle Erp ◽  
The Impact

In spite of the importance of implementing Enterprise Resource Planning (ERP) system in any organization, there are still many fears of not getting the return on investment from implementing it. In addition, there are many ERP systems implemented in different organizations that claim they did not get enough benefit from these systems. For this reason, this paper is intended to study the impact of ERP implementation approaches (Agile, Big Bang, and Hybrid) on the performance of Procure-to-Pay business processes. This paper adapts the quantitative research approach by using the survey strategy, which is conducted by a questionnaire collected from 91 respondents working in fifteen companies that implement Oracle ERP in Jordan. The researcher uses the SPSS as an analysis technique to test all hypotheses. The findings of the study show that the two ERP Implementation approaches (Big Bang and Hybrid) have a significant impact on the performance of Procure-to-Pay business processes. On the other hand, the study shows that Agile (ERP) implementation approach has no significant impact on the performance of Procure-to-Pay business processes.

Key Information Technology and Management Issues 2011–2012: An International Study

2012 ◽  
Vol 27 (3) ◽  
pp. 198-212 ◽  
Author(s):  
Jerry Luftman ◽  
Hossein S Zadeh ◽  
Barry Derksen ◽  
Martin Santana ◽  
Eduardo Henrique Rigoni ◽  
...  
Keyword(s):  
Business Process ◽  
Enterprise Resource Planning ◽  
Process Management ◽  
Global Financial Crisis ◽  
International Study ◽  
Resource Planning ◽  
Influential Factors ◽  
Customer Relationship ◽  
The Global Financial Crisis ◽  
The Impact

The importance of the impact of IT for organizations around the world, especially in light of a very slow recovery from the global financial crisis, has amplified the need to provide a better understanding of the specific geographic similarities and differences of IT managerial and technical trends. Going beyond identifying these influential factors is also the need to understand the considerations for addressing them in light of recognizing the respective local characteristics, especially when operating in a globally linked environment, although somehow heavily influenced locally. By comparing and contrasting IT trends from different geographies, this paper presents important local and international factors (e.g., management concerns, influential technologies, budgets/spending, organizational considerations) necessary to prepare IT leaders for the challenges that await them. It can also serve as an indicator as the respective geographies evolve from the economic conundrum. The research is based on data from four geographic regions (United States (US), Europe, Asia, and Latin America). The same questionnaire (although translated for the respective respondents), based on the lead authors well-respected and long-running Society for Information Management survey, was applied across the geographies. This paper presents the major findings based on survey responses from 620 respondents (275 US, 100 European, 59 Asian, and 186 Latin) in mid-2011. The top five management concerns were: (1) IT and business alignment; (2) business agility and speed to market; (3) business process management and business process reengineering; (4) business productivity and cost reduction; (5) IT reliability and efficiency. The five most influential technologies were: (1) business intelligence; (2) enterprise resource planning systems; (3) cloud computing; (4) mobile and wireless applications; (5) customer relationship management.

scholarly journals Implementasi enterprise resource planning dan proses akuntansi: Studi eksploratori pada perusahaan manufaktur skala besar

2019 ◽  
Vol 1 (2) ◽  
pp. 89-102
Author(s):  
Agnes Utari Widyaningdyah
Keyword(s):  
Real Time ◽  
Enterprise Resource Planning ◽  
Accounting Information ◽  
Resource Planning ◽  
Business Environment ◽  
Strategic Decision ◽  
Manufacturing Companies ◽  
Erp Implementation ◽  
Accounting Data ◽  
The Impact

The competitive business environment has forced companies to compete by providing real-time accounting data in the strategic decision-making process. Enterprise Resource Planning (ERP) is a solution that can be applied to help the company offers real-time accounting information through the integrated accounting process. This study aims to examine the underlying reasons and the impacts of the ERP implementation on accounting processes in manufacturing companies. This research is an exploratory study using a mixed-method approach via questionnaires, observations, and depth interviews with the ERP users in two large-scale manufacturing enterprises in Surabaya. The result indicates that the impact realized after the ERP systems went live related to the main reasons for ERP implementation. But this study fails to provide evidence that ERP implementation brings new accounting methods and practices. The reasons for this phenomenon will be discussed in-depth in this paper. This research is expected to contribute to the realm of accounting information systems that the implementation of an information system should be aligned with the needs and the company's business strategy.

scholarly journals How to Create E-Purchasing Based on Open ERP for Integrated Hospital Service System Using Quickstart Methodology

2020 ◽  
Vol 4 (02) ◽  
pp. 72-81
Author(s):  
Nesya Irianis ◽  
Warih Puspitasari ◽  
Muhardi Saputra
Keyword(s):  
Real Time ◽  
Enterprise Resource Planning ◽  
Business Processes ◽  
Resource Planning ◽  
Public Hospitals ◽  
Planning System ◽  
Time Data ◽  
Purchase Management ◽  
Purchasing Department ◽  
Real Time Information

In this research, the researcher carries out the health Industry of public hospitals in Indonesia. One of the main processes in company business processes is the purchasing of goods. One of the problems in purchasing is the absence of the system that Integrates business processes between the Inventory Department and the Purchasing Department. Hence, interfere with daily operational in RSUD XYZ like due to notification’s update delay of the goods causes unavailability stock in the warehouse, so will affect the late purchase of goods at RSUD XYZ. Odoo is a software of Enterprise Resource Planning opensource used by various types of companies. Odoo provides solutions package for Purchase Management to overcome the problem in the company. The researcher used the QuickStart Methodology to implement ERP systems. Odoo implementation with QuickStart needs through five main stages. The result of this research is the design of a planning model for Enterprise Resource Planning system of purchasing in RSUD XYZ. Moreover, Odoo makes business processes in the RSUD XYZ can be automated with real-time information, this automation and real-time data will support the RSUD XYZ to make better decision in the future.

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