Preparing Participants for Computer Mediated Communication

2009 ◽  
pp. 290-298
Author(s):  
Robert Jordan

Computer mediated communication (CMC) provides a way of incorporating participant interaction into online environments. Use of such features as discussion forums and chats enhance collaborative work and learning. For many, however, CMC may be an unfamiliar medium. To ensure a successful CMC event, it is essential to adequately prepare participants for CMC. A proposed four step model prepares participants for CMC. The four steps include conducting a needs and population analysis, providing an orientation before the event and shortly after the event begins, and providing continuing support.

Author(s):  
Robert Jordan

Computer mediated communication (CMC) provides a way of incorporating participant interaction into online environments. Use of such features as discussion forums and chats enhance collaborative work and learning. For many, however, CMC may be an unfamiliar medium. To ensure a successful CMC event, it is essential to adequately prepare participants for CMC. A proposed four step model prepares participants for CMC. The four steps include conducting a needs and population analysis, providing an orientation before the event and shortly after the event begins, and providing continuing support.


2014 ◽  
Vol 3 (2) ◽  
pp. 33-56
Author(s):  
Mads Damgaard

Marshalling scientific arguments and methods for religious ends is certainly not a new trend in religious expressions, but new modes of writing scientifically legitimated myths has developed online. Computer-mediated communication provides new tools for such a fusing of religion and science, and the present article asks what this entails for categories of religious authority and authenticity. Taking online expressions of the Neo-Pagan faith called Asatrú, a 9,500 year-old skeleton and an associated modern North American conspiracy theory as the starting points, a configuration of religious authenticity derived from scientific sources is analysed. The case is made that through hyperlinks, YouTube videos and discussion forums, religious communities such as the online Asatrú groups strategically assemble religious authority on a foundation of science, tapping into non-religious ecologies of knowledge available online. This puts into question theoretical premises such as notions of the secular and differentiation of rationalities. Research in CMC and religion, it is argued, must take into consideration the specific hybrid knowledges facilitated by online structures and technologies.


2020 ◽  
Vol 37 (2) ◽  
pp. 210-233
Author(s):  
Nicole Ziegler ◽  
Kara Moranski ◽  
George Smith ◽  
Huy Phung

Multiple theoretical frameworks support the notion of interactional feedback as facilitative of second language (L2) development. However, research demonstrates that learners often avoid providing feedback during peer collaborative work, thus failing to take advantage of key opportunities for language learning and development. Recent studies have examined how metacognitive instruction (MI) may be used to explicitly train learners in the provision of interactional feedback, with results showing increased instances of feedback (Fujii et al., 2016) and improved L2 outcomes (e.g., Sato & Loewen, 2018; Sippel, 2019). Building on this work, this exploratory study investigated the effects of MI on intermediate L2 English learners’ (n = 26) provision of interactional features in synchronous computer-mediated communication. Using a pretest-treatment-posttest design, all learners completed three decision-consensus tasks, with learners in the treatment group receiving direct instruction on the benefits of interaction via an instructional video, a practice task, and subsequent whole-class debriefing. The control group completed the tasks without MI. Results demonstrate that learners’ provision of interactional feedback and language-related episodes increased following MI, with qualitative measures indicating learners had positive perceptions of the training and improved awareness of the potential benefits of interactional feedback in computer-mediated communication. De multiples approches théoriques soutiennent la notion de rétroaction interactionnelle comme facilitateur du développement d’une langue seconde (L2). Cependant, les recherches démontrent que les apprenants évitent souvent de présenter une rétroaction pendant le travail collaboratif entre pairs, ne profitan ainsi pas des principales possibilités d’apprentissage et de développement des langues. Des études récentes ont examiné comment l’enseignement métacognitif (EM) peut être utilisé pour former explicitement les apprenants à la rétroaction interactionnelle, les résultats montrant une augmentation des cas de rétroaction (Fujii et al., 2016) et une amélioration des résultats en L2 (par exemple, Sato & Loewen, 2018; Sippel, 2019). S’appuyant sur ces travaux, cette étude exploratoire a examiné les effets de l’EM sur l’offre de fonctions interactionnelles dans la communication synchrone par ordinateur aux apprenants d’anglais de niveau intermédiaire L2 (n = 26). En utilisant un modèle de pré-traitement-post-test, tous les apprenants ont accompli trois tâches de consensus décisionnel, les apprenants du groupe de traitement recevant des consignes directes sur les avantages de l’interaction via une vidéo pédagogique, une tâche de pratique et un compte rendu ultérieur pour toute la classe. Le groupe de contrôle a effectué les tâches sans EM. Les résultats montrent que l’apport d’une rétroaction interactionnelle et d’épisodes liés à la langue par les apprenants a augmenté après l’EM, avec des mesures qualitatives indiquant que les apprenants avaient des perceptions positives de la formation et une meilleure sensibilisation aux avantages potentiels de la rétroaction interactionnelle dans la communication par ordinateur.


Author(s):  
Joey George ◽  
Kent Marett

Much research within the field of MIS has been devoted to the use of collaborative technology by decision makers and the impact computer-mediated communication (CMC) has on collaborative work. Yet, there may be some unintended consequences for users of CMC, if someone involved in the joint effort decides to take the opportunity to deceive the others involved. In this chapter, we posit that CMC offers would-be deceivers advantages that otherwise do not exist with more traditional, richer media, using past research and established theories to help explain why. We review some of the findings from our ongoing research effort in this area and explain how difficult it is for computer users to detect deception, when it occurs. Finally, we discuss how the art of deception in computer-mediated collaboration potentially can affect both the current effort and future efforts of those involved, and we offer our thoughts on some of the factors CMC practitioners should consider when trying to combat computer-mediated deception.


Author(s):  
Joey F. George ◽  
Kent Marett

Much research within the field of MIS has been devoted to the use of collaborative technology by decision makers and the impact computer-mediated communication (CMC) has on collaborative work. Yet, there may be some unintended consequences for users of CMC, if someone involved in the joint effort decides to take the opportunity to deceive the others involved. In this chapter, we posit that CMC offers would-be deceivers advantages that otherwise do not exist with more traditional, richer media, using past research and established theories to help explain why. We review some of the findings from our ongoing research effort in this area and explain how difficult it is for computer users to detect deception, when it occurs. Finally, we discuss how the art of deception in computer-mediated collaboration potentially can affect both the current effort and future efforts of those involved, and we offer our thoughts on some of the factors CMC practitioners should consider when trying to combat computer-mediated deception.


Author(s):  
Sisse Siggaard Jensen ◽  
Simon B. Heilesen

This chapter identifies some of the fundamental conditions and factors that affect collaborative project work on the Net. Understanding them is fundamental to developing key qualities in Net-based collaborative learning such as confidence, reliability, and trust. We argue that: (1) Collaboration and social interaction develop in continuous oscillations between abstract and meaningful frames of reference as to time and place. (2) Such oscillations condition the creation of a double identity of writer and author modes in social interaction. (3) Collaborative work creates an ever-increasing complexity of interwoven texts that we have to develop strategies for organizing. (4) One such important strategy is the negotiation of roles among the participants. Having established this theoretical framework, we discuss how to deal with these conditions in an actual Net-based learning environment, the Master of Computer-Mediated Communication program at Roskilde University, Denmark.


Author(s):  
Romana Xerez ◽  
Paulo Figueiredo ◽  
Miguel Mira da Silva

This chapter examines social networks in the Portuguese society, and the impact of these social networks on organizations regarding Computer-Mediated Communication. The results describe a Portuguese case study and attempt to answer the following question: How does Computer-Mediated Communication contribute to social networking in organizations? This chapter examines the emails and phone calls exchanged during the year 2008 by employees working for a Portuguese bank in order to identify nodes, roles, positions, types of relations, types of networks and centrality measures. Overall there were 93.654 internal calls and 542.674 emails exchanged between the actors. The findings suggest that emailing is the preferred means of communication, although frequency increases with hierarchy communication. Collaborative work between departments functions as the emergence of a network. The results confirm the relevance of computer networks to support social networks in organizations, and its potential concerning data analysis outside the traditional surveys, and the possibility of introducing Internet sources.


2021 ◽  
Vol 9788879169776 ◽  
pp. 89-105
Author(s):  
Maria Rosa Compagnone

Discussion forums on the web concern a large number of subjects such as domestic life (recipes and cooking), intimate life (pregnancy and sex life) or intellectual life (scientific subjects, school homework). Our study focuses on the analysis of the messages exchanged on the forums alfemminile.com, aufemminin. com, skuola.net, doctissimo.it and doctissimo.fr and its aim is therefore to examine, from a linguistic point of view, a type of network communication, discussion forums. While the research falls within the scope of analyzing the specifics of computer-mediated communication (CMO), it also helps to identify the diversity of writing practices with regard to the standard. Moreover it allows us to enrich our knowledge on the situation of text production, on writing, on reading text but also on the fictitious identity adopted by users such as genderswapping. This work, in a more general framework, will make it possible to know the trends in writing, which now integrates different semiotic forms, and finally to reflect on the influence of the medium on the very nature of the messages and the limits of this influence.


2017 ◽  
Vol 3 (1) ◽  
pp. 155 ◽  
Author(s):  
Zuheir Khlaif ◽  
Hamid Nadiruzzaman ◽  
Kyungbin Kwon

The purpose of this paper is to identify the types of students’ interaction, as well as their discussion patterns in an online course. The study took place in a large Midwestern University and 17 graduate students participated in the study. The primary data was obtained from students’ discussion forum postings. The researchers used both qualitative and quantitative approaches to describe and analyze the types of discussion and interaction. The researchers developed a coding scheme based on theories and models. The findings of the study reveal that computer mediated communication (CMC) has a positive potential to increase interaction among students. Furthermore, the findings confirm the effectiveness of asynchronous online environment in supporting online learning community. Participants were engaged in social interaction to build their knowledge. This study recommends two-way interaction for achieving sustainable discussion and promoting higher level of interaction.


10.29007/bh4n ◽  
2018 ◽  
Author(s):  
Francisco Javier Fernández-Polo ◽  
Mario Cal-Varela

This study provides a preliminary characterisation of asynchronous online discussions as a learning tool in higher education (Garrison 2003; Ho & Swan 2007). Our materials consist of the written record of 16 online discussions, totalling circa 165,000 words, from a one-semester course on general English-Spanish-English translation. The participants are second-year students from different nationalities, mostly Spanish, using Spanish and less frequently Galician as lingua francas. We start by describing the various situational factors surrounding the events (including the role of the discussions in the course, the variety of participants and the nature of their relationship), which may explain some highly recurrent language and organisational features encountered in the resulting texts. Secondly, using Antconc, we carry out an exploratory analysis of the lexical and collocational patterns of the exchanges. The findings reveal a very strong interactive component (Herring 1999, Condon & Čech 2010), with two dominant functions, the creation of affiliation and the prevention of conflict. The analysis shows a widespread use of praise, hedging and other forms of politeness in the posts, and, more generally, a clear concern for the interests of other participants in the discussion and an effort to acknowledge their voices. In the paper, we also look into the evolution of the exchanges over the time-span of the course by focusing on one case study. The analysis reveals the progressive crystallisation of the genre in the student’s interventions, a process which involves a clear evolution from a rather tentative kind of post, mostly monologic, informational and author-centred, to a progressively longer post with a more complex structure, and especially a heightened awareness of the dialogic and multi-party nature of the exchanges (Herring 1996). The results of the study may have considerable pedagogical interest. We believe that computer-mediated communication (CMC), including asynchronous online discussion forums, is bound to play an increasingly significant role in the future of higher education.


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