A User-Centered Approach to the Retrieval of Information in an Adaptive Web Site

2009 ◽  
pp. 791-806
Author(s):  
Cristina Gena ◽  
Liliana Ardissono
Keyword(s):  
Web Sites ◽  
Web Site ◽  
Information Needs ◽  
Data Retrieval ◽  
User Centered Design ◽  
Online Search ◽  
Speed Up ◽  
Recent Project ◽  
Guiding System ◽  
User Centered

This chapter describes the user-centered design approach we adopted in the development and evaluation of an adaptive Web site. The development of usable Web sites, offering easy and efficient services to heterogeneous users, is a hot topic and a challenging issue for adaptive hypermedia and human-computer interaction. User-centered design promises to facilitate this task by guiding system designers in making decisions, which take the user’s needs in serious account. Within a recent project funded by the Italian Public Administration, we developed a prototype information system supporting the online search of data about water resources. As the system was targeted to different types of users, including generic citizens and specialized technicians, we adopted a user-centered approach to identify their information needs and interaction requirements. Moreover, we applied query analysis techniques to identify further information needs and speed up the data retrieval activity. In this chapter, we describe the requirements analysis, the system design, and its evaluation.

A User-Centered Approach to the Retrieval of Information in an Adaptive Web Site

2011 ◽  
pp. 142-166 ◽  
Author(s):  
Cristina Gena ◽  
Liliana Arissono
Keyword(s):  
Web Sites ◽  
Web Site ◽  
Information Needs ◽  
Data Retrieval ◽  
User Centered Design ◽  
Online Search ◽  
Speed Up ◽  
Recent Project ◽  
Guiding System ◽  
User Centered

This chapter describes the user-centered design approach we adopted in the development and evaluation of an adaptive Web site. The development of usable Web sites, offering easy and efficient services to heterogeneous users, is a hot topic and a challenging issue for adaptive hypermedia and human-computer interaction. User-centered design promises to facilitate this task by guiding system designers in making decisions, which take the user’s needs in serious account. Within a recent project funded by the Italian Public Administration, we developed a prototype information system supporting the online search of data about water resources. As the system was targeted to different types of users, including generic citizens and specialized technicians, we adopted a user-centered approach to identify their information needs and interaction requirements. Moreover, we applied query analysis techniques to identify further information needs and speed up the data retrieval activity. In this chapter, we describe the requirements analysis, the system design, and its evaluation.

A User-Centered Approach to the Retrieval of Information in an Adaptive Web Site

2009 ◽  
pp. 125-140
Author(s):  
Cristina Gena ◽  
Liliana Ardissono
Keyword(s):  
Web Sites ◽  
Web Site ◽  
Information Needs ◽  
Data Retrieval ◽  
User Centered Design ◽  
Online Search ◽  
Speed Up ◽  
Recent Project ◽  
Guiding System ◽  
User Centered

This chapter describes the user-centered design approach we adopted in the development and evaluation of an adaptive Web site. The development of usable Web sites, offering easy and efficient services to heterogeneous users, is a hot topic and a challenging issue for adaptive hypermedia and human-computer interaction. User-centered design promises to facilitate this task by guiding system designers in making decisions, which take the user’s needs in serious account. Within a recent project funded by the Italian Public Administration, we developed a prototype information system supporting the online search of data about water resources. As the system was targeted to different types of users, including generic citizens and specialized technicians, we adopted a user-centered approach to identify their information needs and interaction requirements. Moreover, we applied query analysis techniques to identify further information needs and speed up the data retrieval activity. In this chapter, we describe the requirements analysis, the system design, and its evaluation.

A User-Centered Approach to the Retrieval of Information in an Adaptive Web Site

2011 ◽  
pp. 278-293
Author(s):  
Cristina Gena ◽  
Liliana Ardissono
Keyword(s):  
Web Sites ◽  
Web Site ◽  
Information Needs ◽  
Data Retrieval ◽  
User Centered Design ◽  
Online Search ◽  
Speed Up ◽  
Recent Project ◽  
Guiding System ◽  
User Centered

This chapter describes the user-centered design approach we adopted in the development and evaluation of an adaptive Web site. The development of usable Web sites, offering easy and efficient services to heterogeneous users, is a hot topic and a challenging issue for adaptive hypermedia and human-computer interaction. User-centered design promises to facilitate this task by guiding system designers in making decisions, which take the user’s needs in serious account. Within a recent project funded by the Italian Public Administration, we developed a prototype information system supporting the online search of data about water resources. As the system was targeted to different types of users, including generic citizens and specialized technicians, we adopted a user-centered approach to identify their information needs and interaction requirements. Moreover, we applied query analysis techniques to identify further information needs and speed up the data retrieval activity. In this chapter, we describe the requirements analysis, the system design, and its evaluation.

User-Centered Design and Marketing

2011 ◽  
pp. 88-105
Author(s):  
Thomas W. Porter
Keyword(s):  
Web Sites ◽  
Web Site ◽  
Customer Value ◽  
Theoretical Explanation ◽  
User Centered Design ◽  
Model Based ◽  
Goal Directed Behavior ◽  
User Centered

The purpose of this chapter is to help Web marketers better understand the basis for the development of more customer-focused, value-enhanced Web sites. To help address this issue, this chapter integrates theory and research from user-centered design with theory and research from marketing on value and goal-directed behavior to develop and support a model of online customer value. The model based on means-end theory provides a theoretical explanation for linking Web site features and functions to perceptions of value by consumers.

User-Centered Design and Marketing

2011 ◽  
pp. 258-270
Author(s):  
Thomas W. Porter
Keyword(s):  
Web Sites ◽  
Web Site ◽  
Customer Value ◽  
Theoretical Explanation ◽  
User Centered Design ◽  
Model Based ◽  
Goal Directed Behavior ◽  
User Centered

The purpose of this chapter is to help Web marketers better understand the basis for the development of more customer-focused, value-enhanced Web sites. To help address this issue, this chapter integrates theory and research from user-centered design with theory and research from marketing on value and goal-directed behavior to develop and support a model of online customer value. The model based on means-end theory provides a theoretical explanation for linking Web site features and functions to perceptions of value by consumers.

scholarly journals Ethical Approaches to Robotic Data Gathering in Academic Research

2016 ◽  
Author(s):  
Dan Burk
Keyword(s):  
Web Sites ◽  
Web Site ◽  
Ethical Issues ◽  
Human Subjects ◽  
Academic Research ◽  
Data Gathering ◽  
Data Retrieval ◽  
Technical Data ◽  
Deontological Ethics ◽  
Automated Software

Internet researchers increasingly have at their disposal of an array of automated software agents, or "bots," which can rapidly and efficiently retrieve a variety of economic and technical data from publicly accessible web sites. While these automated tools greatly facilitate the retrieval and analysis of data for academic research, they may pose ethical problems for Internet researchers. Specifically, automated software bots place some load on servers being accessed, possibly in contradiction to the expected use of such servers, and possibly in violation of the legal prerogatives of web site owners. Determining how and when to access such web sites, and whether to seek the consent of web site owners for retrieval of publicly accessible data presents an apparent conflict between general principles of information policy and the emerging legal precedent regarding trespass to computers. This conflict may be characterized as pitting utilitarian considerations against deontological considerations in a fashion reminiscent of previous debates over informed consent in on-line research. In this paper, we examine both utilitarian and deontological characterizations of the ethical obligations of researchers employing automated data retrieval bots, and argue that the contrasts between the two approaches do not necessarily result in conflict. Instead, we argue that the tension within the relevant practices indicates the need for a "meta-choice" between utilitarian and deontological considerations. We further suggest certain factors that may differentiate such a "metaethical" choice in the context of automated data retrieval from the "meta-ethical" choice presented in previously identified contexts of human subjects research or of web browser technology design. In the end, we argue that by analyzing the ethical issues in terms of the contrast between utilitarian and deontological ethics, it is possible to resolve some of the ethical dilemmas regarding automated data retrieval in fruitful and cogent ways.

A User Information Needs Study of the McMaster University Library Web Site

2013 ◽  
Author(s):  
Nicole Wagner ◽  
Brian Detlor
Keyword(s):  
Web Sites ◽  
Web Site ◽  
Information Needs ◽  
Academic Library ◽  
University Library ◽  
Site Development ◽  
Site Web ◽  
User Perspectives ◽  
Mcmaster University

This paper discusses an information needs study of the McMaster University Library web site in an effort to improve the design and utility of the site from various user perspectives. Study findings and recommendations for future web site development are discussed, many generalizable to academic library web sites at large.Cette communication présente une étude sur les besoins informationnels des utilisateurs sur le site Web de la bibliothèque de l’Université McMaster afin d’améliorer la conception et l’utilité du site Web selon le point de vue de différents utilisateurs. On y discute des résultats de l’étude et des recommandations pour la conception de futurs sites Web, dont plusieurs peuvent être généralisés à l’ensemble des sites Web de bibliothèques universitaires.

Usability Engineering of User-Centered Web Sites

2011 ◽  
pp. 3890-3896
Author(s):  
Theresa A. O’Connell ◽  
Elizabeth D. Murphy
Keyword(s):  
Software Engineering ◽  
Web Sites ◽  
Web Site ◽  
Life Cycles ◽  
Usability Engineering ◽  
Site Development ◽  
User Centered

For Web sites to succeed, they must be user-centered. A user-centered focus throughout Web site development life cycles promotes Web site usability. This is accomplished through usability engineering carried out within the context of software engineering.

Sign in / Sign up

Export Citation Format

Share Document