scholarly journals User Acceptance of Enterprise Resource Planning (ERP) Systems in Higher Education Institutions

2021 ◽  
Vol 17 (4) ◽  
pp. 1-20
Author(s):  
Dalal Bamufleh ◽  
Maram Abdulrahman Almalki ◽  
Randa Almohammadi ◽  
Esraa Alharbi

Nowadays, many higher education institutions(HEIs) replace existing computer systems with new ones to cope with the changing demands. At the top of these systems is enterprise resource planning(ERP) systems that integrate HEIs’ business processes, functions, and data to improve their overall productivity and effectiveness. However, many studies on ERP adoption have shown that organizations frequently face several barriers, and the failure rate is high. This research aims to explore the factors that affect the behavioral adoption and acceptance of an ERP system in HEIs. Based on literature and authors’ observations of the PeopleSoft system(ERP) implementation at Yanbu University College in Saudi Arabia(SA), a conceptual model of users' acceptance of ERP systems has been proposed. The framework is based on the unified theory of acceptance and use of technology(UTAUT) model. The study offers a theoretical contribution by extending the UTAUT model and according to the authors’ knowledge, this is the first paper that to address ERP users’ adoption perspective in HEIs in SA

2021 ◽  
Vol 17 (1) ◽  
pp. 144-163
Author(s):  
Dalal Bamufleh ◽  
Maram Abdulrahman Almalki ◽  
Randa Almohammadi ◽  
Esraa Alharbi

It has become common practice for higher education institutions (HEIs) to replace existing computer systems, called legacy administrative information systems, with new ones to cope with the continuously changing demands in the context of education. At the top of these systems is enterprise resource planning (ERP) systems that integrate HEIs' business processes, functions, and data to improve their overall productivity and effectiveness. However, many studies on ERP adoption have shown that organizations frequently face several barriers, and the failure rate is high. In addition, various research projects have concluded that, quite often, HEIs do not obtain the expected advantages from the adoption of the ERP system. This research aims to explore the factors that affect the behavioral adoption and acceptance of an ERP system in the context of HEIs. Based on works from literature and authors' observations of the PeopleSoft system (ERP system) implementation at Yanbu University College (YUC) in Yanbu City, Saudi Arabia (SA), a conceptual model of users' acceptance of ERP systems has been proposed. The framework is based on the unified theory of acceptance and use of technology (UTAUT) model and is extended with additional constructs. The present study offers a theoretical contribution by extending the UTAUT model to provide a richer understanding of users' adoption behavior of ERP systems in the HEI context. In addition, according to the authors' knowledge, this is the first paper that to address ERP users' adoption perspective in HEIs in SA.


2021 ◽  
pp. 097215092098865
Author(s):  
Mohamed Soliman ◽  
Noorliza Karia

In light of higher education institutions (HEIs) need to implement intelligent, innovative systems for their digital strategic transformation to stay competitive, the enterprise resource planning (ERP) system can tailor solutions to such technological problems through its integration characteristic. The present study sheds light on the emergence of enablers and inhibitors, explaining technological readiness insight for ERP adoption. The study aims to understand better ERP readiness among HEIs to ease the substantial change required for the adoption process. The findings show a profound perception of ERP systems among 112 Egyptian HEIs, demonstrating that HEIs are technologically ready for adoption. Results reveal that HEIs have positive ERP readiness, although HEIs’ managers are still uncertain and expect some ERP inhibitors. Therefore, ERP adoption is principally contingent on perceiving enablers and eliminating any inhibitors comprising ERP technological readiness. This study delivers practical verification to the higher education context by advancing ERP concepts and characteristics from the HEIs’ perspective. This study, finally, suggests that ERP adoption is beneficial for HEIs


2017 ◽  
Vol 7 (3) ◽  
pp. 1719-1724 ◽  
Author(s):  
M. Soliman ◽  
N. Karia

Although the Enterprise Resource Planning (ERP) system has long been acknowledged in higher education institutions (HEIs) to improve their performance and efficiency, there are not many HEIs in Egypt that adopt ERP system and those that do are in an early stage. The research on ERP system in HEI is still limited and in the immature stage, hence little is known about the success factors for the adoption stage of ERP systems. Consequently, this article aims to understand what are the success factors for ERP adoption and further develop a conceptual model that explains the successful implementation of ERP in HEIs and its impact on competitive advantage. Based on previous studies, this paper identifies and conceptualizes success factors for ERP and further develops the proposed model for the adoption of ERP system in HEIs. This article contributes to the development of the theoretical framework of the successful implementation of the ERP system to explain the competitive advantage of HEI by merging information system (IS) success and diffusion of innovation (DOI) theories with the success factors for the adoption stage of ERP systems. The current study will provide recommendations and guidelines for both the potential adopters and the vendors on the successful ERP system adoption.


Enterprise Resource Planning (ERP) systems are implemented in companies to improve their business processes. An ERP system entails extensive functional and technological aspects during its implementation. Teaching ERP systems for computer science students implies addressing these two aspects: ERP functionality and technological features. It is a challenge for teachers to design practical experimentation that students can perform in the teaching environment, due to the prerequisite of a deep understanding of the business processes, business user requirements, and the technological complexity of ERP systems. In order to improve student skills in ERP systems, we encourage active learning among students. In this chapter, we present a methodology using open and closed practicals to learn about both technical and functional aspects of ERP systems. Using these practicals allows us to prepare and organize this teaching/ learning process.


2011 ◽  
pp. 758-765
Author(s):  
Leopoldo E. Colmenares ◽  
Jim O. Otieno

An enterprise resource planning (ERP) system is an integrated set of programs that provides support for core organizational activities, such as manufacturing and logistics, finance and accounting, sales and marketing, and human resources. An ERP system helps the different parts of an organization share data and knowledge, reduce costs, and improve management of business processes. In spite of their benefits, many ERP systems fail (Stratman & Roth, 1999). Implementing an ERP system is a major undertaking. About 90% of ERP implementations are late or over budget (Martin, 1998), and the success rate of ERP systems implementation is only about 33% (Zhang et al., 2003).


Author(s):  
Cesar Alexandre de Souza ◽  
Ronaldo Zwicker

The 90’s witnessed an impressive growth of Enterprise Resource Planning (ERP) systems in the market of corporate IT solutions. For instance, O´Leary (2000) reports that a single ERP system (SAP´s R/3) is used by more than 60% of the multinational firms. Among the explanations for this phenomenon are the competitive pressures suffered by the companies that have forced them to seek alternatives for cost reduction, differentiation of products and services and integration of their business processes. The ERP systems evolved exploiting the need for quick deployment of integrated systems to meet these new business requirements, while companies were (and still are) under pressure to outsource all the activities that are not embraced by their core business.


Author(s):  
Leopoldo E. Colmenares ◽  
Jim O. Otieno

An enterprise resource planning (ERP) system is an integrated set of programs that provides support for core organizational activities, such as manufacturing and logistics, finance and accounting, sales and marketing, and human resources. An ERP system helps the different parts of an organization share data and knowledge, reduce costs, and improve management of business processes. In spite of their benefits, many ERP systems fail (Stratman & Roth, 1999). Implementing an ERP system is a major undertaking. About 90% of ERP implementations are late or over budget (Martin, 1998), and the success rate of ERP systems implementation is only about 33% (Zhang et al., 2003).


2019 ◽  
Vol 16 (2) ◽  
pp. 691-696
Author(s):  
S. Sankaranarayanan ◽  
Jayshree Suresh

Enterprise Resource Planning (ERP) systems are commercial software packages that embody and integrate any number of business processes involved in the operation of an organization including but not limited to manufacturing, supply chain, sales, financial, human resources, budgeting, and customer service activity. These modules are developed for the purpose of business organization and there has to be a unique ERP system to support the higher education. There are many higher educational institutions that have implemented ERP system. The review of the study presents that there are very few study which has examined the ERP implementation success factor. The previous studies also indicate that there are unaddressed question which may lead to serious risk. This study may help the institution, and vendor to increase the user effectiveness and success ERP implementation in Higher Education institution.


Author(s):  
Biswadip Ghosh ◽  
Tom Yoon ◽  
Janos Fustos

Enterprise Resource Planning (ERP) systems, such as SAP, feature a rich set of integrated business applications. However, to maximize the long term benefits from ERP implementations, organizations need to careful manage the post-implementation phase and focus on supporting end users to achieve better fit between their business processes and the ERP system features. This study develops a research model based on the resource-based view (RBV) of the firm and finds support for a positive and complementary relationship between continuous training resources, functional fit capability and business process success. An increase in continuous training resources increases the functional fit capability for the organization and is seen to improve business process success. The results support the need to focus on continuous end user training throughout the post implementation phase as a key contributor to ERP systems success for any organization.


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