Managing Data and Information Quality in Outbound Transportation Systems

Purpose The purpose of this paper is to explore from an employer’s perspective the skills, attributes and capabilities required of a sports graduate, whilst also discovering how a student is expected to demonstrate these skills in the context of a sports organisation. Design/methodology/approach This study adopted a qualitative interpretive case study approach through the use of face-to-face interviews with six employers from sports organisations involved in the delivery of sport. Interviews lasted between 30 and 42 minutes and were recorded. This was followed by a thematic review to allow for common themes to be selected and represented. The results were then reviewed and evaluated by a further 15 industry professionals and sports educators. Findings The results suggest employers seek skills that are characteristically enterprise/entrepreneurship skills, together with an articulation of a “sports graduate” mindset. This mindset is described by the employers as being something which is demonstrated through a combination of behaviours and attributes. The paper concluded that in the classroom, the use of case studies and challenges, where students have to respond to and solve problems by the very nature of the activity, is optimal. Originality/value The originality of this paper lies in both the context of study and the integration of enterprise and entrepreneurship skills that are needed for the changing world of work in sport. The value of the papers is in both the employer’s description of the graduate mindset and also examples of how the skills can be applied in the context of sport.

Download Full-text

Building a Mosque's Competitive Advantage through the Management of Imams of Mosque

Proceedings of International Conference on Da'wa and Communication ◽

10.15642/icondac.v3i1.495 ◽

2021 ◽

Vol 3 (1) ◽

pp. 257-266

Author(s):

M. Syukur Ifansyah ◽

Ahmad Faiz Khudlari Thoha ◽

Reka Gunawan

Keyword(s):

Best Practices ◽

Qualitative Methods ◽

Competitive Advantage ◽

Nonprofit Organizations ◽

Case Study Approach ◽

Recruitment Process ◽

Study Approach ◽

Differentiation Strategy ◽

Business Enterprises

Like business enterprises, mosques and other nonprofit organizations also need to have a vital source of competitive advantage to increase their worshippers' uniqueness and attractiveness. If it can be adequately managed, imam masjid can be one of the uniqueness and continuing excellence for the mosque. One of the best practices in managing mosque’ imams as a competitive advantage is Masjid Raya Hubbul Wathan Islamic Center in West Nusa Tenggara. This research examines differentiation strategies in managing imams at Masjid Raya Hubbul Wathan Islamic Center in West Nusa Tenggara and how imams in the mosque can be a source of sustainable excellence and not only temporary. This research was conducted using qualitative methods with a case study approach. The collected data is analyzed descriptively based on the theory of competitive advantage, differentiation, and the VRIO framework. Among the critical findings in this study is the differentiation strategy in the management of imams at Masjid Raya Hubbul Wathan Islamic Center in West Nusa Tenggara carried out by: (1) the existence of a measurable and selective imam recruitment process; (2) the availability of competent priests with extensive and varied numbers; (3) involvement of international priests; and (4) the existence of a system of appreciation, improvement, empowerment of good mosque imams.

Download Full-text

Business Intelligence for Healthcare

Business Intelligence ◽

10.4018/978-1-4666-9562-7.ch106 ◽

2016 ◽

pp. 2146-2170

Author(s):

Jack S. Cook ◽

Pamela A. Neely

Keyword(s):

Best Practices ◽

Data Quality ◽

Business Intelligence ◽

Information Quality ◽

Management Process ◽

Insurance Company ◽

Process Data ◽

Study Approach ◽

Intelligence System ◽

Revenue Cycle

Using an interpretive case study approach, this chapter describes the data quality problems in two companies: (1) a Multi-Facility Healthcare Medical Group (MHMG), and (2) a Regional Health Insurance Company (RHIS). These two interpretive cases examine two different processes of the healthcare supply chain and their integration with a business intelligence system. Specifically, the issues examined are MHMG's revenue cycle management and RHIS's provider enrollment and credentialing process. A Data and Information Quality (DIQ) assessment of the revenue cycle management process demonstrates how a framework, referred to as PGOT, can identify improvement opportunities within any information-intensive environment. Based on the assessment of the revenue cycle management process, data quality problems associated with the key processes and their implications for the healthcare organization are described. This chapter provides recommendations for DIQ best practices and illustrates these best practices within this real world context of healthcare.

Download Full-text

Business Intelligence for Healthcare

Information Quality and Governance for Business Intelligence - Advances in Business Strategy and Competitive Advantage ◽

10.4018/978-1-4666-4892-0.ch005 ◽

2014 ◽

pp. 88-111

Author(s):

Jack S. Cook ◽

Pamela A. Neely

Keyword(s):

Best Practices ◽

Data Quality ◽

Business Intelligence ◽

Information Quality ◽

Management Process ◽

Insurance Company ◽

Process Data ◽

Study Approach ◽

Intelligence System ◽

Revenue Cycle

Using an interpretive case study approach, this chapter describes the data quality problems in two companies: (1) a Multi-Facility Healthcare Medical Group (MHMG), and (2) a Regional Health Insurance Company (RHIS). These two interpretive cases examine two different processes of the healthcare supply chain and their integration with a business intelligence system. Specifically, the issues examined are MHMG’s revenue cycle management and RHIS’s provider enrollment and credentialing process. A Data and Information Quality (DIQ) assessment of the revenue cycle management process demonstrates how a framework, referred to as PGOT, can identify improvement opportunities within any information-intensive environment. Based on the assessment of the revenue cycle management process, data quality problems associated with the key processes and their implications for the healthcare organization are described. This chapter provides recommendations for DIQ best practices and illustrates these best practices within this real world context of healthcare.

Download Full-text

As pesquisas em crenças no ensino aprendizagem de japonês como LE no Brasil

Estudos Japoneses ◽

10.11606/issn.2447-7125.v0i36p147-161 ◽

2016 ◽

pp. 147-161

Author(s):

Yûki Mukai

Keyword(s):

Foreign Language ◽

Qualitative Method ◽

State Of The Art ◽

Meta Analysis ◽

Present Moment ◽

Case Study Approach ◽

Study Approach ◽

Interpretive Case Study ◽

Teaching Learning

The aim of this study is to investigate and discuss the state of the art of the research about beliefs on the teaching-learning of Japanese as a foreign language (JFL) in Brazil, especially focusing on its methodological matters. For this purpose, the researches published and/or realized in that field up to the present moment (November 2015) were collected and afterwards a qualitative meta-analysis was made by establishing six categories of analysis: (1) sort of publication, (2) authors/year of publication/institution, (3) focus of the research, (4) participants of the research, (5) method/nature of the research and (6) data collection instruments. The results have shown that most of the mentioned studies deals with students’ beliefs, and uses the qualitative method with an interpretive case study approach. Taking this state of the art into consideration, it can be concluded that research on beliefs of teachers and third agents, an action research or intervention case study approach, as well as research with a quantitative approach will be equally important.

Download Full-text

Knowledge transfer: a case study approach

Applied Studies in Agribusiness and Commerce ◽

10.19041/apstract/2008/1-2/2 ◽

2008 ◽

Vol 2 (1-2) ◽

pp. 15-19 ◽

Cited By ~ 3

Author(s):

Ivana Tichá ◽

Jaroslav Havlícek

Keyword(s):

Knowledge Transfer ◽

Best Practices ◽

Case Studies ◽

Explicit Knowledge ◽

Single Point ◽

Decision Models ◽

Case Study Approach ◽

Study Approach ◽

Ict Tools

The article builds on the growing importance of knowledge as a strategic resource for maintaining the competitive advantage of a business. We illustrate one of the initiatives contributing to effective knowledge transfer by describing a case study approach which suggests how universities might assist in disseminating knowledge and enhancing industry competitiveness.The case study approach is apparently an effective way to share best practices, and with the use of appropriate ICT tools, it provides for an enormous diffusion of codified (explicit) knowledge in the industry.The example in the focus of this article describes aVirtual Portal designed as a single-point access to information and tools (case studies, decision models and software), with the emphasis on case studies (their selection, coding and use).

Download Full-text

Business Intelligence for Healthcare

E-Health and Telemedicine ◽

10.4018/978-1-4666-8756-1.ch076 ◽

2016 ◽

pp. 1506-1529

Author(s):

Jack S. Cook ◽

Pamela A. Neely

Keyword(s):

Best Practices ◽

Data Quality ◽

Business Intelligence ◽

Information Quality ◽

Management Process ◽

Insurance Company ◽

Process Data ◽

Study Approach ◽

Intelligence System ◽

Revenue Cycle

Using an interpretive case study approach, this chapter describes the data quality problems in two companies: (1) a Multi-Facility Healthcare Medical Group (MHMG), and (2) a Regional Health Insurance Company (RHIS). These two interpretive cases examine two different processes of the healthcare supply chain and their integration with a business intelligence system. Specifically, the issues examined are MHMG's revenue cycle management and RHIS's provider enrollment and credentialing process. A Data and Information Quality (DIQ) assessment of the revenue cycle management process demonstrates how a framework, referred to as PGOT, can identify improvement opportunities within any information-intensive environment. Based on the assessment of the revenue cycle management process, data quality problems associated with the key processes and their implications for the healthcare organization are described. This chapter provides recommendations for DIQ best practices and illustrates these best practices within this real world context of healthcare.

Download Full-text

Building Intelligent Systems for Paying Healthcare Providers and Using Social Media to Detect Fraudulent Claims

Data Analytics in Medicine ◽

10.4018/978-1-7998-1204-3.ch088 ◽

2020 ◽

pp. 1758-1780

Author(s):

Jack S. Cook ◽

M. Pamela Neely

Keyword(s):

Social Media ◽

Best Practices ◽

Intelligent Systems ◽

Information Quality ◽

Healthcare Providers ◽

Lean Six Sigma ◽

Study Approach ◽

Intelligence System ◽

First Case

Using an interpretive case study approach, this paper describes the data quality problems in a regional health insurance (RHI) company. Within this company, two interpretive cases examine different processes of the healthcare supply chain and their integration with a business intelligence system. Specifically, the first case examines RHI's provider enrollment and credentialing process, and the second case examines the processes within the special investigations unit (SIU) for investigating and detecting fraud. The second case examines DIQ issues and how social media can be used to acquire evidence to support a fraud case. In addition, the second case utilized lean six sigma to streamline internal processes. A data and information quality (DIQ) assessment of these processes demonstrates how a framework, referred to as PGOT, can identify improvement opportunities within any information intensive environment. This paper provides recommendations for DIQ and social media best practices, and illustrates these best practices within this real-world context of healthcare.

Download Full-text