Comparative Study of TQM Practices between Japanese and Non-Japanese Companies: Proposed Conceptual Framework

2014 ◽  
Vol 903 ◽  
pp. 371-377 ◽  
Author(s):  
Mohd Fauzi Ahmad ◽  
Norhayati Zakuan ◽  
Ahmad Jusoh ◽  
Shari Mohd Yusof ◽  
Josu Takala ◽  
...  

In todays highly competitive market, the demand for quality is a critical factor for organization to survive in the ever-expanding global marketplace. The concept of total quality management (TQM) has been developed as a result of intense global competition. Japanese companies have had superior achievement, and left their counterparts, non-Japanese far behind. One of the TQM strength practices in Japanese companies is technical aspects; tools and techniques namely statistical process control (SPC), total productive maintenance (TPM) and lean production. The purpose of this paper is to compare TQM practices between Japanese and non-Japanese companies, and develop the conceptual framework based on extensive review of the literature. Three theories; institutional theory, system theory and contingency theory have been identified and applied in this study for developing conceptual framework. Based on literature review, Japanese companies have higher TQM practices compared to non-Japanese companies. Furthermore, this study proposes that SPC, TPM and lean production are mediators for TQM in Japanese companies. This proposed research will help the academicians and industry players to have better understanding of TQM implementation in order to improve business performance effectively in the future.

2018 ◽  
Vol 9 (3) ◽  
pp. 374-398 ◽  
Author(s):  
Saumyaranjan Sahoo ◽  
Sudhir Yadav

PurposeTotal productive maintenance and total quality management are two lean manufacturing initiatives that are used by manufacturing plant managers to improve operations capabilities. The purpose of this paper is to investigate the effects of standalone lean practices and lean bundles on manufacturing business performance.Design/methodology/approachA quantitative approach was used. The survey data were drawn from 160 manufacturing organizations in India. The respondent companies were grouped on the basis of the duration of lean production in operation and then classified based on the profile of their operations strategy. The approach, based on comparative assessment between standalone lean practices and lean bundles, has been directed toward justification of lean bundles for its support to competitive manufacturing in the context of the Indian manufacturing sector.FindingsThe paper establishes the long-term effects of lean bundles in significantly improving manufacturing business performance as compared to standalone lean practices. Further findings of the study revealed the significance of the duration of lean production in operation in achieving higher levels of manufacturing business performance.Research limitations/implicationsThe study is cross-sectional in nature. It would be interesting to test the analytical framework adopted for this study for more industries and in different countries. The use of subjective measures in survey questionnaire is also another limitation of the study.Practical implicationsThis study offers clear implications for practitioners, proving that they should give higher emphasis on the implementation of lean bundles using total productive maintenance and total quality management practices together, to prioritize their product, production and business strategies, to achieve sustainable competitive advantage.Originality/valueThis paper empirically examines and evaluates the effect of lean practices and bundles in the context of medium- and large-sized manufacturing industries in India. Besides, there are very few studies that comparatively assess the differences in performance contribution of various lean operational strategies considering duration of implementation of lean. Also, the theoretical contribution of the study establishes the essence of integrating total productive management and total quality management for attaining world class manufacturing is of high value.


2013 ◽  
Vol 315 ◽  
pp. 166-170 ◽  
Author(s):  
M.F. Ahmad ◽  
N. Zakuan ◽  
A. Jusoh ◽  
Josu Takala

In todays highly competitive market, the demand for quality is the single most critical factor for companies to survive in the ever-expanding global marketplace. The concept of total quality management (TQM) has been developed as a result of intense global competition. The purpose of this paper is to propose relationship between TQM practices and business performance based on extensive review of the literature. The main contribution of this paper is to identify comprehensive construct of TQM and business performance for improving previous models. Authors also introduce Business ethics as a new construct for TQM practices, which it has not been seen in previous literature as one of the key of sustainability factor. This proposed research will help the academicians and industry players to have better understanding on the importance of TQM implementation and business performance to the company in terms of financial performance, customer satisfaction, quality and production performance.


2016 ◽  
pp. 1578-1610
Author(s):  
Kijpokin Kasemsap

This chapter introduces the role of Lean Production on organizational performance, thus explaining the management practices of Lean Production of just in time, total productive maintenance, total quality management, cellular manufacturing, and human resource management. The successful Lean Production implementation programs can facilitate the manufacturing organization's quest for achieving enhanced business performance leading to competitive advantage. This chapter has highlighted some significant revelations about various facets of simultaneous implementation of Lean Production paradigms in the manufacturing organizations. Lean Production implementation dimensions are important to the manufacturing organizations trying to realize manufacturing excellence for competing in the highly dynamic global marketplace. The study also highlights that significant business performance enhancements can be realized through Lean Production implementation over considerable period of time. Organizations should focus on developing the management practices of Lean Production of just in time, total productive maintenance, total quality management, cellular manufacturing, and human resource management in order to achieve better organizational performance.


Author(s):  
Kijpokin Kasemsap

This chapter introduces the role of Lean Production on organizational performance, thus explaining the management practices of Lean Production of just in time, total productive maintenance, total quality management, cellular manufacturing, and human resource management. The successful Lean Production implementation programs can facilitate the manufacturing organization’s quest for achieving enhanced business performance leading to competitive advantage. This chapter has highlighted some significant revelations about various facets of simultaneous implementation of Lean Production paradigms in the manufacturing organizations. Lean Production implementation dimensions are important to the manufacturing organizations trying to realize manufacturing excellence for competing in the highly dynamic global marketplace. The study also highlights that significant business performance enhancements can be realized through Lean Production implementation over considerable period of time. Organizations should focus on developing the management practices of Lean Production of just in time, total productive maintenance, total quality management, cellular manufacturing, and human resource management in order to achieve better organizational performance.


2020 ◽  
Vol 18 (2) ◽  
pp. 302-315
Author(s):  
Khalil Al-Hyari

Maximizing customer value and minimizing waste have become the heart of the formulation of SMEs in the manufacturing sector of Jordan to survive in the new global marketplace. Therefore, lean manufacturing philosophy is used in SMEs to improve performance regarding quality, delivery, and costs to become efficiently competitive, thus accomplishing sustainable economic growth. The current study was designed to analyze the extent to which lean management bundles are adopted by SMEs manufacturing organizations in Jordan and the effect on their performance. Data were collected from 278 manufacturing SMEs in Jordan based on a structured questionnaire. The theoretical relationships were examined using structural equation modeling. The results show that Total Quality Management (TQM) and Human Resources Management (HRM) lean bundles are positively associated with manufacturing SMEs’ performance. The outcomes of this study may be considered as incentives for other practitioners and entrepreneurs of SMEs when implementing lean bundles by acknowledging the positive effect on their performance. Moreover, the findings of this study could be used in an internal checklist before and during the implementation of Lean Manufacturing (LM).


2019 ◽  
Vol 25 (3) ◽  
pp. 412-434 ◽  
Author(s):  
Saumyaranjan Sahoo

Purpose The purpose of this paper is to provide sector-specific empirical evidence on the comparative evaluation of total productive maintenance (TPM) and total quality management (TQM) approaches, implemented exclusively and collectively on improving manufacturing business performance. Design/methodology/approach This paper develops a multi-sector analysis framework to comparatively assess the synergistic and standalone effect of TPM and TQM improvement approaches. A total of 231 manufacturing organizations from food and beverages, textiles and electrical and electronics sectors have been extensively surveyed. These firms were further clustered into TPM focus, TQM focus and integrated TPM×TQM on the basis of their primary manufacturing strategy. Comparative assessment of these three manufacturing approaches has been evaluated using t-test statistics. Findings This paper highlights that adoption of integrated TPM×TQM approach is beneficial for food and beverages and electrical and electronics sectors. However, this supposition is rejected for firms operating in the textile sector. Research limitations/implications The findings of this research are still exploratory. Future research using countrywide and cross-country approach can be undertaken to statistically generalize the findings of the present research. In-depth case studies are needed to further validate the findings of the study empirically. Practical implications The result of this study help managers and practitioners to make manufacturing strategic decision based on the nature of their operating business sector regarding adoption of TPM and TQM practices, which will further revive their firm’s competitiveness. Originality/value Every operating sector embraces a diversity of manufacturing activities based upon their competing priorities. This paper makes an attempt to present a multi-sectoral evaluation of joint implementation and effect of manufacturing programs.


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