The Status of Error Management and Human Factors in Regional Airlines

1999 ◽  
Author(s):  
Gary Eiff ◽  
Jim White
2021 ◽  
Author(s):  
Michael A. Greig ◽  
Judy Village ◽  
Shane M. Dixon ◽  
Filippo A. Salustri ◽  
W. Patrick Neumann

This paper presents the development of a tool that allows an organization to assess its level of human factors (HF) and ergonomics integration and maturity within the organization. The Human Factors Integration Toolset (available at: TBD) has been developed and validated through a series of workshops with 45 participants from industry and academia and through industry partnered field-testing. HF maturity is assessed across five levels in 16 organizational functions based on any of 31 discrete elements contributing to HF. Summing element scores in a function determines a percent of ideal HF for the function. Industry stakeholders engaged in field-testing found the tool helped to establish the status of HF in the organization, plan projects to further develop HF capabilities, and initiate discussions on HF for performance and well-being. Improvement suggestions included adding an IT function, refining the language for non-HF specialists, including knowledge work, and creating a digital version to improve usability. Practitioner Summary A tool scoring HF capability in 16 organization functions has been developed collaboratively. Industry stakeholders expressed a need for the tool and provided validation of tool design decisions. Fieldtesting improved tool usability and showed that, beyond scoring HF capability, the tool created opportunities for discussions of HF-related improvement possibilities. Keywords: Macroergonomics, ergonomics strategy, organizational design and management, process management, operations management This paper was awarded a Liberty Mutual Award for 2020.


Author(s):  
Kenji Mashio ◽  
Kodo Ito

Integrated process of human error management in human factors engineering (HFE) process provides a systematic direction for the design countermeasures development to prevent potential human errors. The process analyzes performance influence factors (PIFs) for crew failure modes (CFMs) and human failure events (HFEvs) in human reliability analysis (HRA). This paper provides applications of the process to the event evaluation for nuclear power plant design, especially PWR. In this application, the HRA/HFE integrated process had specified further detail for PIF attributes which had not been obtained in HRA, and showed further investigations to treat how operators induced their human errors through their cognitive task process in their work environment. This application showed effectiveness of the process in order to provide design countermeasures for preventing potential human errors occurrence based on the extensive PIFs and their error forcing context in HRA.


2015 ◽  
Vol 25 ◽  
pp. 5-16
Author(s):  
M. Patricia Fisher

Since the late 1980s, Dr. Bryan Found, the Chief Forensic Scientist at the Office of the Chief Forensic Scientist, Victoria Police Forensic Services Department in Australia, has accomplished more than any other researcher in the world to develop the science of handwriting identification. He has been an unrelenting advocate for not permitting biasing or context irrelevant information to enter into forensic handwriting examinations. Since the late 1980s, Dr. Found has been invited to over 20 countries to present workshops on the science of handwriting individualization and on human factors. Most recently he was invited to be a speaker for a plenary session at the International Symposium on Forensic Science Error Management sponsored by the National Institute of Standards and Technology (NIST) in July 2015. He, along with his colleagues, have published over 40 peer- reviewed forensic scientific journal articles (including the Journal of Forensic Document Examination (JFDE)), 44 conference abstracts, and three invited book and encyclopaedia chapters. Dr. Found is currently the Chief Forensic Scientist for one of the world’s largest multi-disciplinary laboratories where he continues to see that laboratory develops and maintains the highest standards for forensic laboratories. These standards include educating practitioners, staff members, investigators, and attorneys about cognitive factors that include the potential impact of exposing practitioners to domain irrelevant context information. JFDE Editor interviewed Dr. Found to learn the importance of understanding how cognitive factors come into play in handwriting examinations and what procedures forensic handwriting examiners can consider to reduce the potential for bias and human errors. Purchase Article - $10


2022 ◽  
Vol 99 ◽  
pp. 103634
Author(s):  
G.J.M. Read ◽  
K.M.A. Madeira-Revell ◽  
K.J. Parnell ◽  
D. Lockton ◽  
P.M. Salmon

1989 ◽  
Vol 33 (16) ◽  
pp. 1039-1043
Author(s):  
Thomas B. Malone

The Navy ship constitutes one of the most complex weapon systems in the US defense arsenal. It is a multi-personnel system which conducts multi-operations in multi-warfare environments (AAW, ASW, ASUW, EW and strike), as an independent combatant, a member of a squadron, or an element of a battle force. The demands on the ship design from a human factors point of view are unique in the breadth of their scope and the depth of requirements. This paper describes the status of the Integrated Human Factors Program in the Naval Sea Systems Command including the Program objectives, accomplishments, research thrusts, and plans.


Author(s):  
Siddarth Ponnala ◽  
A. Joy Rivera ◽  
Edmond Ramly ◽  
Ken Catchpole ◽  
Shanqing Yin

Healthcare systems have begun to recognize the value of Human Factors and Ergonomics (HFE) and have started to create dedicated roles within their organizational structure for HFE practitioners and researchers to work with safety and quality groups to enhance safety, productivity, and overall system efficiencies. This panel brings together HFE personnel from different organizations, who will share their experiences working with clinical partners, in healthcare systems. Specifically, the panelists will lead an interactive discussion with audience members on strategies for changing the safety culture required to achieve the status of a high reliability organization (HRO). The panel will also share methods for demonstrating return on investment for HFE and techniques for successful implementation to continue the long-term integration of HFE into safety and quality improvement projects within healthcare organizations.


Author(s):  
Thomas J. Smith

Since its emergence, the field of human factors has been engaged in an ongoing debate regarding the scientific essence of the discipline. Many observers believe that the crux of the debate centers upon the link between human factors and design factors, or performance-design interaction. Presenters in this symposium offer a series of perspectives on this theme, in relation to: (1) emphasis on behavioral considerations in design of complex automated systems (Meister); (2) emphasis on contextual specificity in teaching of design (Moray); (3) an ecological analysis of human-environment interaction as an integrated system (Flach); and (4) core principles of human factors science centered upon performance-design interaction (Smith). The rationale for this symposium rests upon the widespread belief that the relationship between performance and design represents the defining issue of human factors science. That is, through its focus on functional integration of performance and design, human factors departs from the traditional dissected treatment of these phenomena by psychology and engineering. Therefore, the status of human factors science as an integral discipline may be considered to rest upon the answer to the question of how and why human behavior and performance vary in relation to design factors in the performance environment. Papers presented in this symposium provide insight into this question from a number of different perspectives.


1983 ◽  
Vol 27 (1) ◽  
pp. 79-83
Author(s):  
H. McIlvaine Parsons

The author gazed into his crystal ball and asked 18 other former presidents of the Human Factors Society to do likewise, to forecast the status of human factors in the year 2000. Changes are predicted in the size, quality, acceptance, composition, and emphases of the field.


1980 ◽  
Vol 24 (1) ◽  
pp. 85-89 ◽  
Author(s):  
H. Rudy Ramsey ◽  
Michael E. Atwood

A major literature survey investigated the state of the art in human factors in computer systems. The survey was concerned both with the status of human factors research in the area of user-computer interaction and with the current state of user-computer interaction technology and practices. The principal goal of the study was to determine the feasibility of human factors guidelines for interactive computer systems, and to investigate their possible form and content. Thus, the study addressed both the state of the art in the field and the information needs and problem-solving behavior of interactive system designers, since these personnel would be the primary users of guidelines. It is concluded that insufficient data exist for the development of a “quantitative reference handbook” in this area, and that that form of presentation may not be appropriate anyway. On the other hand, a “human factors design guide” – which discusses issues, alternatives, and methods in the context of the design process – appears both feasible and needed.


Author(s):  
Robert R. (Bob) Fox ◽  
Rammohan (Ram) Maikala ◽  
Tom Albin ◽  
David Rempel ◽  
Robert R. (Bob) Fox ◽  
...  

HFES oversees or touches on a variety of ergonomics and human factors standards activities including standards developed within HFES (e.g. HFES 100) and standards work outside of HFES such as ANSI, ISO and ACGIH. This session is intended to update HFES members on the standards work that HFES is involved. This year the emphasis will be on specific new standards work on topical areas. Included will be a discussion of a suggested interpretation strategy for the outcome metrics of the Revised NIOSH Lift Equation (RNLE) that came out of work on the revision of the ISO 11228 Part 1 on Lifting, Lowering and carrying, the status of the HFES 100 Human Factors Engineering of Computer Workstations standard and the latest work on the ACGIH Ergonomics standards and on a proposed ANSI standard on Human Readiness Levels.


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