scholarly journals Service quality of public and private agricultural extension service providers in Bangladesh

2018 ◽  
Vol 22 (2) ◽  
Author(s):  
Md Mamun-ur-Rashid ◽  
Qijie Gao ◽  
Oliul Alam
2018 ◽  
Vol 17 (04) ◽  
pp. 1-10
Author(s):  
Hoang M. Do

Agricultural extension service quality is a key to sustainable development and enhances the efficiency of government resources for farmers. This paper assessed farmer's satisfaction with the quality of agricultural extension services in Ninh Phuoc district, Ninh Thuan province. Major analytical tools included: exploratory factor analysis (EFA), confirmatory factor analysis (CFA) and structural equation modeling (SEM). The data were collected by direct interviews with 320 farmers participating on the extension. The analysis results showed that the level of satisfaction of the farmers was significantly influenced by the quality of the agricultural extension service and the agricultural extension service quality was influenced by factors such as farmers’ adoption of technological innovations in agriculture, the extension staff's clear presentation and understandable instructions to farmers, experienced trainers, exciting and pleasant discussions and field trip activities tailored to the needs of farmers


1969 ◽  
Vol 40 (1) ◽  
pp. 78-82
Author(s):  
Luis Rivera Brenes

In its silo-building campaign the Department of Agriculture and Commerce and the Agricultural Extension Service fieldmen have often been asked to make recommendations about the relative benefits of the roof in tower silos and the use of cover in trench silos. The problem arose when a local firm began constructing roofless silos, and the cost of covering the material in big trench silos began to be considered, as well as the removal of that cover when the silage was to be used. An experiment was conducted to determine whether it was necessary to cover the trench silos, and whether the roof was necessary in tower silos, judging from the extent of top spoilage and the general quality of the edible portion. The findings apply, of course, under Puerto Rican conditions. Covering is necessary for trench silos. So much surface is exposed that the resulting top spoilage is very large if the contents are not protected. According to the results obtained in this experiment a roof is not necessary for tower silos; no better quality silage and no less top spoilage were obtained by its use. If unloading equipment is to be used, though, a roof will protect such equipment. Another fact to be considered is the following: It was found in the work reported here that the absence of a roof permitted filling the silo up to the edges, and also a more thorough trampling of the material. The same results can be obtained with domed roofs. Flat roofs will not permit a thorough trampling of the material up to the edges because men cannot work inside the silo at that level.


Author(s):  
Marija Nikolić ◽  
◽  
Tamara Paunović ◽  
Milena B. Stevović ◽  
◽  
...  

In modern agriculture, farmers face certain problems in obtaining necessary information and improving agricultural production. This paper aimed to reveal the standpoints of farmers related to the role of agricultural extension services (AES) as a source of information and farmers’ opinion on the quality of work of extension officers. In order to examine this goal, two municipalities were selected, Alibunar and Kruševac. A total of 65 farmers were included in the research and a survey of their attitudes was conducted. The analysis of farmers’ attitudes indicates that some of them are still not sufficiently familiar with the work of extension service. In the municipality of Alibunar, the most important source of information is other farmers, although half of them regularly use services of AES. Farmers in Kruševac are more focused on using the services of extension officers, which they value as the most important source of information related to agricultural production. Farmers from both municipalities think that the work of extension officers, both in terms of transparency and quality of information, can be improved.


Author(s):  
Chatwadee Tansakul ◽  
◽  
Jirachai Buddhakulsomsiri ◽  
Thananya Wasusri ◽  
Papusson Chaiwat ◽  
...  

Author(s):  
Roohi Abbas

Background: Ever since quality of services is gaining importance in every industry as it is the indicator of consumer/customer satisfaction, it is of utmost importance to measure service quality of educational institutes to determine the satisfaction of students. Thus, the study aimed to determine the important factors in service quality dimensions which contribute to the satisfaction of students. Methods: This was a Comparative Cross Sectional study in which final year department of physical therapy (DPT) students were included from three private and three public physiotherapy institutes. Results: The largest mean Positive Gap scores for Public Physiotherapy Institutes was 0.18 for accessibility and affordability 0.18. The largest negative mean gap score for Private Physiotherapy domain was “Accessibility and Affordability” found to be -1.96. Conclusion: Students were satisfied with service quality of private institutes in all domains except for the “Accessibility and Affordability” whereas, in Public Institutes largest negative quality gaps were found in “Empathy” and “Assurance”.


2021 ◽  
Vol 13 (2) ◽  
pp. 504
Author(s):  
Patrícia Moura e Sá ◽  
Maria João Rosa ◽  
Gonçalo Santinha ◽  
Cátia Valente

This paper aims to measure the quality of the services delivered by a court by assessing the satisfaction of court users and service providers, i.e., magistrates and court officials. For that purpose, a case study was carried out and data were collected by means of a questionnaire based on the SERVPERF instrument, in which perceived service quality is measured, considering court users, magistrates, and court officials’ perceptions of post-service performance. One hundred and fifty-eight questionnaires were successfully returned. An in-depth interview was later conducted to the court administrator to gain a richer understanding of the results achieved and ask follow-up questions. Overall, findings revealed that court users, magistrates, and court officials clearly have a positive view of the services provided, although improvement is needed, particularly in the court’s facilities and technological equipment. The current research sheds some light on the potentialities and difficulties of assessing service quality in the judiciary and contributes to the validation of the SERVPERF instrument in this context.


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