Teaching Usability Studies And Content Management In Technical Communication

Author(s):  
Bill Williamson ◽  
Scott J. Kowalewski
2020 ◽  
Vol 77 ◽  
pp. 03009
Author(s):  
Wolfgang Ziegler

We address and develop a new concept for the dynamic delivery of topic-based content created within the domain of technical communication. Corresponding content management environments introduced within the last decades, focused so far on semantically structured and mostly XML-based information models and, more recently, on semantic metadata using taxonomies leading together to concepts of so-called intelligent content. Latest developments attempt to extend these concepts with additional explicit semantic approaches modelled and implemented, for example, by using ontologies and related technologies. In this article, we propose how content users might benefit from these semantic concepts by the delivery of sets of logically connected topics, which can be described as microdocuments (“microDocs”). This generic approach of topic assemblies might also play a role in the provisioning of content by web-services being integrated into different types of content processing and content delivery applications.


Author(s):  
Debopriyo Roy

Involving EFL students in 3D printing in a language classroom introduces the idea of project-based CALL, where different technology interfaces engage students in complex technical writing activities and social interactions in a fluid language-learning environment. This paper took an instructional approach to explaining how project-based CALL environment could be created with 3D printing based practices, combining technical communication with systems thinking, online research, 3D scanning, computer-aided design, sketch boarding and concept mapping, prototyping, and digital content management. Class performance in this collaborative, autonomous and social language-learning environment suggested that students were able to produce technical writing, prepare documentation, demonstrated critical thinking and brainstorming, and develop design and implementation strategies while handling 3D printing-enabled processes. Results and patterns of student engagement with technology indicated that project-based learning (PBL) approach in TC classroom is engaging, unique, realistic and feasible.


Author(s):  
Debopriyo Roy

Involving EFL students in 3D printing in a language classroom introduces the idea of project-based CALL, where different technology interfaces engage students in complex technical writing activities and social interactions in a fluid language-learning environment. This paper took an instructional approach to explaining how project-based CALL environment could be created with 3D printing based practices, combining technical communication with systems thinking, online research, 3D scanning, computer-aided design, sketch boarding and concept mapping, prototyping, and digital content management. Class performance in this collaborative, autonomous and social language-learning environment suggested that students were able to produce technical writing, prepare documentation, demonstrated critical thinking and brainstorming, and develop design and implementation strategies while handling 3D printing-enabled processes. Results and patterns of student engagement with technology indicated that project-based learning (PBL) approach in TC classroom is engaging, unique, realistic and feasible.


2021 ◽  
Vol 102 ◽  
pp. 02008
Author(s):  
Debopriyo Roy ◽  
Banri Yasui

Technical communication (TC) as a subject, and more so a department in the university curriculum are few and far between in the Japanese educational context, even with STEM education. As part of this paper, an exploratory pilot study is described explaining the overall importance of such a TC certificate program and how an optional TC feeder course could help students understand the value of the TC and professional communication (PC) discipline for a typical Japanese computer science academic context, in preparation for the job market. Further, such a TC-focused introductory feeder course helps the university administration, students and teachers better understand how computer science as a discipline should also emphasize on technical and professional writing and communication skills in the language curriculum, for better project management, and helping students develop soft skills for the market. Further, another strong argument for such coursework (offered in English as a medium of instruction) is also related to developing students’ entrepreneurial and transition skills for the market. This paper highlighted on one such rare certificate program and feeder course in the computer science (CS) department of a Japanese technical university which helped students understand the scope of the market, how technical communication as a discipline has wide-ranging opportunities, besides helping students develop basic understanding of content areas such as manual and information design, usability, content management and delivery, technical language, visualisation etc. Finally, the paper ends with a discussion of a few of the well-known TC certificate programs and TC organizational infrastructure in the US academia, and how we can catch up with that trend in Japanese higher education.


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