Staff Development in Community Work in Social Service Departments *

2021 ◽  
pp. 23-32
Author(s):  
David N. Thomas ◽  
William Warburton
1989 ◽  
Vol 18 (2) ◽  
pp. 187-210 ◽  
Author(s):  
Aidan Kelly

ABSTRACTThe theory of incrementalism is a long-standing and influential perspective on policy making and resource allocation in the public sector. Previous research on social services budgeting suggests that resources are allocated incrementally, although there has been some debate as to whether this would persist in an era of prolonged expenditure restraint. Incremental budgetary outcomes are operationalised as percentage changes in budgets pro-rata with percentage changes in the total budget, and as stable shares of total expenditure for each activity. Data for 99 English social service departments supports incrementalism in that budget shares change by only 1.8 per cent, but percentage allocations depart from pro-rata incrementalism by a mean of 74 per cent. The comparison of the two summary indices over time supports those who have argued that prolonged restraint would encourage non-incremental budgeting, but change in the agency's total budget does not consistently predict budgetary outcomes. The effect of restraint on incrementalism varies with the measure used and across the component activities of the measures, but there is enough evidence to suggest a significant decline in the level of incrementalism in social service departments. In particular, non-incremental budgeting is strongly associated with the growth of day centre expenditure on the mentally ill and the elderly before 1982–3, and after that with the pursuit of the ‘community care’ strategy within state provided services for the elderly and children. Incrementalism as a general theory of agency budgeting is limited in its ability to explain variations in the degree of incrementalism between agencies, between component budgets and over time. The conclusion suggests that further research should seek explanations for these variations in the varying balance of the competing forces which shape outcomes in welfare bureaucracies and in the relationship between these forces and the organisation's environment.


Following on Felice Perlmutter's work on the managerial role of social workers in social services, this article contributes to the still limited knowledge on the role of social workers in middle-management positions in formulating new policies `on the ground`. The study expands knowledge about policies determined by team managers in local social service departments in Israel. It occurs in the nexus between street-level bureaucracy, professionalism and managerial positions. Semi-structured interviews with 28 team managers revealed that they formulated `new` policies with regard to the provision of psychosocial services and material assistance (who gets what, when and how). This occurs when they resist official policy, when it is vague or non-existent. Most of their policy decisions are not documented and draw upon consultations with colleagues and superiors though not with clients. The team managers perceive these policies as a means for achieving balance between clients' well-being and budgetary constraints. Yet their decisions lack transparency, are decided upon without public discourse and may lead to greater inequity between clients


1983 ◽  
Vol 64 (7) ◽  
pp. 419-425
Author(s):  
Richard L. Jones

Many human service practitioners working with black families lack a knowledge of black culture. Social service agencies must address this deficiency through the provision of staff development programs. Such programs, to be sound, need to be developed with an awareness of critical issues and principles.


1979 ◽  
Vol 42 (12) ◽  
pp. 306-307 ◽  
Author(s):  
J. Milne ◽  
P. Matthews

The role of the O. T. in Social Service Departments is not always fully understood. In Cambridgeshire all the O. Ts. decided to change our title to “Advisers to the Disabled” as we felt this term more appropriate to the depth and diversity of our role. Having requested a change oftitle we discovered that the confusion as to our role lay not only in the minds ofthe clients but also in the minds of our managers. In order to define our role and to assist in salary negotiations the following job analysis was drawn up.


1998 ◽  
Vol 8 (4) ◽  
pp. 345-352 ◽  
Author(s):  
PH Millard ◽  
M O’Connor ◽  
SI McClean

Rehabilitation stands between acute care and long-term care. As such, it is difficult to define and harder still to measure. Put simply, it is a process, an attitude of mind, a philosophy; something that patients need but acute hospitals would rather do without. This paper discusses the problems of measuring and forecasting rehabilitative activity before explaining how behavioural models of flow demonstrate the interaction between acute, rehabilitative and long-stay care. Managers, directors of social service departments, and clinicians need scientifically valid methods that enable them to measure performance and to optimize decision-making. Inherent flaws in the current methods used to measure hospital activity must be overcome if rehabilitation is to occupy its rightful place in health care management.


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