Barriers to Communication Skills Assessment and Ways to Overcome Them

Teaching and assessing communication skills requires different approaches from clinical teaching. The challenge is to transform formal training in these skills into a systematic and purposefully organized, organically integrate communication skills training with clinical training. The article discusses barriers to teaching communication skills and ways to overcome them. Possible ways to standardize training and assessment of communication skills and their integration into existing curricula are shown.

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Training and Assessment of Communicative Skills of Medical Students: Foreign Experience and Objectives of Medical Education in the Russian Federation

Alma mater Vestnik Vysshey Shkoly ◽

10.20339/am.08-21.071 ◽

2021 ◽

pp. 71-77

Author(s):

E.Yu. Vasilieva ◽

Keyword(s):

Medical Students ◽

Communication Skills ◽

Clinical Training ◽

General Medicine ◽

Skills Training ◽

Federal State ◽

Educational Standard ◽

Medical Careers ◽

Barriers To Teaching ◽

State Educational

Analyzed is the problem of communication skills that are essential for an optimal doctor-patient relationship to improve treatment outcomes and health outcomes. The need for teaching the communication skills of medical students is recognized by all foreign medical schools and declared as a requirement for the results of training in the Federal State Educational Standard 3++ in the direction of preparation of General Medicine in the form of a universal “Communicative Competence” (UK-4). Teaching and assessing communication skills requires different approaches to teaching in other clinical disciplines. The challenge is to transform formal training in these skills, which still remains fragmented and heterogeneous in most curricula of Russian universities, into a systematic and purposefully organized, organically integrate communication skills training with clinical training. In addition, it is important that students not only know the nuances of communication and interpersonal skills with the patient, but also adhere to them throughout their medical careers. The article describes the communication models adopted by the international medical educational community, training scenarios, various methods of teaching and assessment of communication skills based on the best foreign practices. The article discusses the barriers to teaching communication skills in Russian medical universities and ways to overcome them. Possible ways of standardization of teaching and assessment of communication skills and their integration into the existing curricula of medical universities in Russia are shown.

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The Effects of Patient Communication Skills Training on Compliance

Archives of Family Medicine ◽

10.1001/archfami.9.1.57 ◽

2000 ◽

Vol 9 (1) ◽

pp. 57-64 ◽

Cited By ~ 127

Author(s):

D. J. Cegala

Keyword(s):

Communication Skills ◽

Skills Training ◽

Patient Communication ◽

Communication Skills Training ◽

Patient Communication Skills Training

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Critical Care Communication Skills Training for Internal Medicine Residents

MedEdPORTAL ◽

10.15766/mep_2374-8265.10212 ◽

2015 ◽

Vol 11 (1) ◽

Author(s):

Laura Rock ◽

Nina Gadmer ◽

Robert Arnold ◽

David Roberts ◽

Asha Anandaiah ◽

...

Keyword(s):

Internal Medicine ◽

Critical Care ◽

Communication Skills ◽

Skills Training ◽

Communication Skills Training ◽

Internal Medicine Residents

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Effect of Communication Skills Training Program for Oncologists Based on Patient Preferences for Communication When Receiving Bad News: A Randomized Controlled Trial

Journal of Clinical Oncology ◽

10.1200/jco.2013.51.2756 ◽

2014 ◽

Vol 32 (20) ◽

pp. 2166-2172 ◽

Cited By ~ 91

Author(s):

Maiko Fujimori ◽

Yuki Shirai ◽

Mariko Asai ◽

Kaoru Kubota ◽

Noriyuki Katsumata ◽

...

Keyword(s):

Communication Skills ◽

Patient Preferences ◽

Controlled Trial ◽

Intervention Group ◽

Depression Scale ◽

Skills Training ◽

Control Group ◽

Communication Skills Training ◽

Communication Performance

Purpose The aim of this study was to identify the effects of a communication skills training (CST) program for oncologists, developed based on patient preferences regarding oncologists' communication. Participants and Methods Thirty oncologists were randomly assigned to either an intervention group (IG; 2-day CST workshop) or control group (CG). Participants were assessed on their communication performance during simulated consultation and their confidence in communicating with patients at baseline and follow-up. A total of 1,192 patients (response rate, 84.6%) who had consultations with the participating oncologists at baseline and/or follow-up were assessed regarding their distress using the Hospital Anxiety and Depression Scale, satisfaction with the consultation, and trust in their oncologist after the consultation. Results At the follow-up survey, the performance scores of the IG had improved significantly, in terms of their emotional support (P = .011), setting up a supportive environment (P = .002), and ability to deliver information (P = .001), compared with those of the CG. Oncologists in the IG were rated higher at follow-up than those in the CG in terms of their confidence in themselves (P = .001). Patients who met with oncologists after they had undergone the CST were significantly less depressed than those who met with oncologists in the CG (P = .027). However, the CST program did not affect patient satisfaction with oncologists' style of communication. Conclusion A CST program based on patient preferences is effective for both oncologists and patients with cancer. Oncologists should consider CST as an approach to enhancing their communication skills.

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