scholarly journals Action Research in Practice: Issues and Challenges in a Financial Services Case Study

2014 ◽  
Author(s):  
Peter Marshall ◽  
Phyl Wilson ◽  
Kristy de Salas ◽  
Judy McKay
Keyword(s):  
Information Systems ◽  
Action Research ◽  
Financial Services ◽  
Research Study ◽  
Personal Account ◽  
Methodological Issues ◽  
Information Systems Strategy ◽  
Methodological Problems ◽  
Australian Universities

In this paper we give a direct and personal account of the issues and challenges that occurred in an action research study. The research team consisted of five researchers from two Australian universities. The action research case was carried out in a small financial services company and concerned the development of an information systems strategy. However, the focus of the paper is not on information systems, but on the general methodological issues and problems of action research. The authors hope that readers will benefit from the direct and transparent account of the practical methodological problems encountered in the study.

scholarly journals A Syllabus Design in Learning Speaking for International Volunteers as Non-Native Speakers of Indonesian

2019 ◽  
Vol 10 (1) ◽  
Author(s):  
Laily Nur Affini
Keyword(s):  
Action Research ◽  
Research Study ◽  
Native Speakers ◽  
Voluntary Service ◽  
Central Java ◽  
Learning Centered ◽  
Project Site ◽  
Teaching Learning ◽  
Learner’S Perspective

Indonesia International Work Camp (IIWC) is an international organization. The organization facilitates Indonesian course to foreign volunteers who conduct a voluntary project in Indonesia. The course started in 2009 up to now. If there is one lack from the course, it is because the course did not have any syllabus. This action research study has a main purpose to design an Indonesian speaking syllabus for IIWC foreign volunteers based on contextual field at a project site. This action research included a basic action research routine: look, think and act. An approach employed in this research is case study. Questionnaires, interviews, notes, a teaching journal, recordings, photographs and videos were taken during the course process. The population of this research is the IIWC foreign volunteers. The sample of this research is Yurie Takahashi, a Japanese foreign volunteer who was the only new foreign volunteer came in Indonesia at that time. She conducted a social international voluntary service in Indonesia. The major research participants are I as the Indonesian speaking instructor, and the foreign volunteer as the learner. The collected data is analyzed using a process of reflection and interpretation that is categorizing and coding. The findings are:  the syllabus for Indonesian speaking course, for IIWC foreign volunteers who conducted a project at the project site of Fatimatuzzahro orphanage Semarang central-Java Indonesia. The syllabus employs a learning centered approach. Then the program evaluation revealed the instructor’s teaching and attitudes from the learner’s perspective and the learner’s progresses after joining the course. Eventually, the teaching materials compilation was taught from the syllabus made to be a handout of the course which can support the teaching-learning processes later. It is suggested to other IIWC’s Indonesian speaking instructors who will teach foreign volunteers at the orphanage can look at the syllabus in advance, so that they can know starting points in surveying the existing situation. It is also suggested to other researchers to take the uninvestigated cases in this research regarding Indonesian listening and pronunciation problems which later can be contributed as well to knowledge of applied linguistics.

The Socio-Pragmatics of IT Artefacts

2007 ◽  
pp. 194-212
Author(s):  
Göran Goldkuhl ◽  
Par J. Agerfalk
Keyword(s):  
Information System ◽  
Information Systems ◽  
Action Research ◽  
Participatory Design ◽  
Research Study ◽  
Design Approach ◽  
Theoretical Concepts ◽  
Alternative Approach ◽  
The Social ◽  
Action Research Study

There are many attempts to explain success and failure in information systems. Many of these refer to a purported socio-technical gap. In this paper we develop an alternative approach that does not impose such a strong dichotomy, but regards social and technical rather as dimensions along which to study workpractices. The developed theory involves not only the “social” and “technical” constructs but also other generic ones, namely “instrumental”, “semiotic” and “pragmatic”. We call this theory socio-instrumental pragmatism. To illustrate the theoretical concepts introduced, we use an example brought from an extensive action research study including the development of an information system in eldercare, developed through a participatory design approach.

scholarly journals DEVELOPMENT OF EFL TEACHERS´ PEDAGOGICAL CONTENT KNOWLEDGE THROUGH ACTION RESEARCH IN A MASTER’S PROGRAM

2020 ◽  
Vol 78 (4) ◽  
pp. 533-552
Author(s):  
Julio Cesar Gomez
Keyword(s):  
Action Research ◽  
Pedagogical Content Knowledge ◽  
Content Knowledge ◽  
Research Study ◽  
Theoretical Framework ◽  
Master's Program ◽  
Pedagogical Content ◽  
Action Research Study ◽  
The Impact

This longitudinal, 2-year study explored the experience of a cohort of seven in-service teachers in an English Language Teaching master’s program as they carried out action research studies to determine the impact of the stages of the research process on the various components of their pedagogical content knowledge. The research design followed a qualitative multiple case study model. Data were gathered through semi-structured interviews, written reflections, and participant observation journal notes. Main findings highlight the way specific components of the thesis linked to stages of the action research study contributed to developing certain types of knowledge integral to pedagogical content knowledge. Knowledge of the students was highly impacted by the needs analysis and the design and implementation of the intervention. In terms of pedagogical knowledge, building the state of the art and theoretical framework along with the intervention clarified and further developed knowledge of teaching methodologies and strategies. Subject matter knowledge was highly impacted by the theoretical framework and the socialization opportunities. Establishing the setting of the study contributed to further understand the constraints and affordances of their teaching contexts. Overall, this action research study became an insightful experience that helped participants promote effective classroom practices to address their students’ needs. Keywords: action research, longitudinal case study, master’s thesis, pedagogical content knowledge, second language teacher education.

scholarly journals A Case Study For Accounting Information Systems A Business Continuity Plan For Protecting Critical Financial Information In The NYC Financial Services Industry

2014 ◽  
Vol 18 (1) ◽  
pp. 15-22
Author(s):  
Mark D. Law ◽  
Gary Robson
Keyword(s):  
New York ◽  
Information Systems ◽  
Financial Services ◽  
Accounting Information ◽  
Securities And Exchange Commission ◽  
Business Continuity ◽  
Wall Street ◽  
Accounting Information Systems ◽  
Northeastern Pennsylvania

This case study outlines a project launched by the Wall Street West organization, a data redundancy system in Northeastern Pennsylvania which provides backdrop for financial institutions located in New York City. The purpose of this study is threefold. First, the history on the importance of business continuity plans in a post 9/11 world is explored. Second, the Federal Reserve Board, the Office of the Comptroller of the Currency, and the Securities and Exchange Commission recommendations regarding Disaster Recover, in addition to the requirements of The Sarbanes-Oxley Act, are reviewed. Lastly, an overview of Wall Street Wests effort is provided, looking at some of the strategic advantages to locate in Northeastern Pennsylvania and demonstrating the important resources provided by Wall Street West to protect the nations national security. Conclusions and case use recommendations are presented as this case is ideally suited for use in an Accounting Information Systems course at either the undergraduate or graduate level creating an awareness of the importance of business continuity planning.

Conflict and Politics and Information Systems Failure

2003 ◽  
pp. 104-134 ◽  
Author(s):  
Leoni Warne
Keyword(s):  
Information Systems ◽  
Research Study ◽  
Systems Development ◽  
Information Systems Development ◽  
Success Rates ◽  
Power Politics ◽  
It Managers ◽  
The Impact ◽  
Systems Failure

Managing the power, politics and organizational conflict inherent in information systems is increasingly recognized as being of critical importance to successful information systems development. The focus of this chapter is the extent to which conflict among participants in an information systems development may be said to contribute to project failure. The chapter describes a research study that explores the nature of conflict in an information systems development and the extent to which conflict may be perceived to impact on the successful progress of a project. In particular, the study was designed to determine which type of conflict (i.e., conflict between which type of stakeholders) may pose the most risk to an information systems development and to determine to what extent conflict can be said to be a contributing factor to information systems failure. The study was structured into three distinct stages. The first stage was a major case study conducted to explore the nature of conflict in a prematurely terminated information systems development and to probe the extent to which conflict was perceived to pose a risk to information systems projects. The second stage involved surveying IT Managers to test the wider applicability of the case study findings. The third and final stage involved developing a predictive model of conflict showing the relative weighting of each of the variables investigated, using logistic regression. The most significant outcome of the study was that information systems developments can be detrimentally affected by the impact of conflict among users who have commissioned or will use the system. Managing and resolving conflict in an information systems environment is clearly a difficult, challenging and time-consuming exercise, but the findings of this research study suggest that the rewards, in terms of higher success rates, should be worth the commitment.

IT Artefacts as Socio-Pragmatic Instruments

2009 ◽  
pp. 2341-2354
Author(s):  
Göran Goldkuhl ◽  
Pär J. Ågerfalk
Keyword(s):  
Information System ◽  
Information Systems ◽  
Action Research ◽  
Participatory Design ◽  
Research Study ◽  
Design Approach ◽  
Theoretical Concepts ◽  
Alternative Approach ◽  
The Social ◽  
Action Research Study

There are many attempts to explain success and failure in information systems. Many of these refer to a purported sociotechnical gap. In this article we develop an alternative approach that does not impose such a strong dichotomy, but regards social and technical rather as dimensions along which to study workpractices. The developed theory involves not only the “social” and “technical” constructs, but also other generic ones, namely “instrumental,” “semiotic,” and “pragmatic.” We call this theory socio-instrumental pragmatism. To illustrate the theoretical concepts introduced, we use an example brought from an extensive action research study including the development of an information system in eldercare, developed through a participatory design approach.

FinTech banking industry: a systemic approach

foresight ◽  
2017 ◽  
Vol 19 (6) ◽  
pp. 590-603 ◽  
Author(s):  
Jarunee Wonglimpiyarat
Keyword(s):  
Diffusion Of Innovation ◽  
Financial Services ◽  
Research Study ◽  
Technology Development ◽  
Banking Industry ◽  
Content Type ◽  
Innovation Model ◽  
Systemic Innovation ◽  
And Diffusion

Purpose This paper aims to explore FinTech and its dynamic transitions in the banking industry. In particular, the study analyses the systemic innovation nature of FinTech-based innovations. The main contribution of this research study is the development of systemic innovation model which can be used as a dynamic tool to track the progress and pattern of technology development and diffusion. The research also discusses the latest financial innovation of PromptPay FinTech – the e-payment system in Thailand. Design/methodology/approach This research uses the case study approach to analyse the systemic innovation characteristics of FinTech-based innovations. This research offers a new systemic innovation model which is developed and can be used as a dynamic tool to track the progress and pattern of technology development and diffusion. The study uses FinTech-based innovations as case study samples to gain a better understanding concerning the systemic characteristics and the pattern of technology diffusion under the analytical framework of systemic innovation model. This research involves qualitative interviews with five major commercial banks in the financial services industry of Thailand. Findings The analyses of findings show the systemic characteristics of FinTech-based innovations in the banking industry, both at a global scale and Thailand case. The analyses have shown that systemic characteristics of the innovation process are the outcome of interactions between the complexity of the innovation and the capabilities of innovators in managing the innovation. The insightful implications on the systemic nature of innovation give the trend and direction of FinTech-based innovation development in the banking industry. Originality/value The main contribution which shows originality and value of this paper is the development of systemic innovation model. This research study develops a systemic innovation model to analyse the systemic characteristics which can be applied to all innovations in any industry. The model can also help track the progress and pattern of technology development and diffusion. Therefore, the model can be used to project the trend and diffusion of innovation competition in the banking industry.

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