scholarly journals Measuring the Success Level and Effectiveness of Knowledge Management in Organizations: A Case Study

2017 ◽  
Vol 7 (2) ◽  
pp. 1575-1581 ◽  
Author(s):  
A. Mesbah ◽  
M. Babaei ◽  
A. Shabanali
Keyword(s):  
Knowledge Management ◽  
Business Strategy ◽  
Systematic Approach ◽  
Structured Interview ◽  
Organizational Ability ◽  
And Performance ◽  
Two Stages ◽  
Resource Organization ◽  
Delphi Analysis

Knowledge management is a systematic approach to improve organizational ability to mobilize knowledge and facilitate decision-making in setting business strategy. This study identifies the outcomes of an effectively implemented knowledge management in one of the departments of ‘Iran Khodro’ as an empirical case study. Effective factors on effectiveness of knowledge management and effective outcomes of knowledge management were extracted by a semi-structured interview in three questions with 20 experts. Then, results of interviews and the factors extracted from literature were integrated; by removing similar factors, 52 factors were identified and organized in three groups. Using exploratory Delphi analysis in two stages (by expert’s judgments), 30 out of 52 factors extracted from literature and interview were identified as outcomes of knowledge management implemented in the organizations; these factors were evaluated through a second questionnaire in 32 questions for prioritization of their significance in the studied organization by experts and managers. Based on the coefficient calculated for the confirmed factors in three groups of outcomes, the top priority was knowledge, followed by human resource- organization and performance, respectively. Ranking of the rest is explained below.

International Retail Sourcing: Trend, Nature, and Process

1996 ◽  
Vol 4 (4) ◽  
pp. 9-33 ◽  
Author(s):  
Hong Liu ◽  
Peter J. McGoldrick
Keyword(s):  
Organizational Behavior ◽  
Business Strategy ◽  
Rapid Development ◽  
Empirical Studies ◽  
Current Trends ◽  
International Sourcing ◽  
Sourcing Strategy ◽  
And Performance

Despite substantial research on international sourcing by manufacturers and the rapid development of international sourcing channels by retailers, both conceptual and empirical studies on international retail sourcing have been few and far between. This article examines current trends of international retail sourcing and draws distinctions between international sourcing by manufacturers and international sourcing by retailers. Drawing upon the disciplines of business strategy, economics, and organizational behavior, it develops a framework for international retail sourcing that links the context, international sourcing strategy, and performance. Based on the literature and in-depth case study interviews, a model of the international retail sourcing process is offered. Implications for researchers and retailers are discussed.

Impact of Knowledge Management Dimensions on Learning Organization

2013 ◽  
pp. 145-162
Author(s):  
Deepak Chawla ◽  
Himanshu Joshi
Keyword(s):  
Knowledge Management ◽  
Learning Organization ◽  
Positive Impact ◽  
Sustainable Competitive Advantage ◽  
Business Organizations ◽  
Business Excellence ◽  
Learning Capabilities ◽  
Organizational Ability ◽  
And Performance ◽  
The Impact

Knowledge and knowledge driven learning determines the organizational ability to achieve sustainable competitive advantage. To excel in business, organizations need to develop processes that facilitate streamline information flow resulting in enhanced learning. This paper investigates the learning capabilities demonstrated by Indian organizations and for the differences between business excellence awarded and non-awarded organizations. This paper examines the impact of Knowledge Management (KM) dimensions on Learning Organization (LO) and tests if the impact is significantly different for these groups. A convenience sample of 57 executives from 16 Indian organizations participated in the study. The results show that organizations awarded for business excellence fare better on all items of LO as compared to non-awarded ones. However, statistical difference is found only in Vision and Strategy and Performance Improvement Process. The results show that most of the KM dimensions have a positive impact on LO dimensions.

scholarly journals Communities of Practice Approach for Knowledge Management Systems

Systems ◽  
2018 ◽  
Vol 6 (4) ◽  
pp. 36 ◽  
Author(s):  
Sitalakshmi Venkatraman ◽  
Ramanathan Venkatraman
Keyword(s):  
Knowledge Management ◽  
Business Strategy ◽  
Virtual Communities ◽  
Explicit Knowledge ◽  
Social Engineering ◽  
Successful Implementation ◽  
Performance Measurements ◽  
Implementation Framework ◽  
Digital World ◽  
And Performance

In this digital world, organisations are facing global competition as well as manpower pressures leading towards the knowledge economy, which heavily impacts on their local and international businesses. The trend is to foster collaboration and knowledge sharing to cope with these problems. With the advancement of technologies and social engineering that can connect people in the virtual world across time and distance, several organisations are embarking on knowledge management (KM) systems, implementing a community of practice (CoP) approach. However, virtual communities are relatively new paradigms, and there are several challenges to their successful implementation from an organisation’s point of interest. There is lack of CoP implementation framework that can cater to today’s dynamic business and sustainability requirements. To fill the gap in literature, this paper develops a practical framework for a CoP implementation with a view to align KM strategy with business strategy of an organization. It explores the different steps of building, sharing, and using tacit and explicit knowledge in CoPs by applying the Wiig KM cycle. It proposes a practical CoP implementation framework that adopts the Benefits, Tools, Organisation, People and Process (BTOPP) model in addressing the key questions surrounding each of the BTOPP elements with a structured approach. Finally, it identifies key challenges such as organizational culture and performance measurements, and provides practical recommendations to overcome them for a successful CoP implementation.

scholarly journals The Effect of Knowledge Management on Innovation and Organizational Performance in the field of Application and Game Development

2020 ◽  
Vol 4 (2) ◽  
pp. 185-200
Author(s):  
Simon Budiprayitno
Keyword(s):  
Knowledge Management ◽  
Organizational Performance ◽  
Business Performance ◽  
Field Research ◽  
Creative Industries ◽  
Primary Data ◽  
Game Development ◽  
And Performance ◽  
Collection Methods

This research examines the effect of knowledge management on innovation and organizational performance (Case Study on Creative Industries in the field of Application and Game Development in Malang Raya). Looking at the existing phenomena clearly shows that most creative industries still show a lot of room for improvement regarding their innovation and business performance and the lack of application of knowledge management in creative industries compared to large organizations. Data collection methods in this study include field research that is by collecting necessary data (primary data) from a sample using a questionnaire instrument that explains and tests hypotheses (explanatory) and uses literature studies derived from literature and scientific journals. The results of this study are that management knowledge has a significant effect on innovation and performance. Innovation has a significant effect on performance and that knowledge management has a significant effect on performance through innovation Changes in performance are primarily determined by the high ability of innovation due to the creative industry players have increased the ability in knowledge management.

The Relationship Between Knowledge Management and R&D Performance: A Case Study in Auto Industry

2014 ◽  
Vol 11 (05) ◽  
pp. 1450034 ◽  
Author(s):  
Syyedhamzeh Nejadhussein ◽  
M. A. Hamid Rahimian ◽  
Seyed Muhammed Hussein Mousavinasab
Keyword(s):  
Knowledge Management ◽  
Auto Industry ◽  
Performance Outcomes ◽  
Cluster Sampling ◽  
Balanced Score Card ◽  
Score Card ◽  
And Performance ◽  
The Relationship ◽  
A Company

This paper has studied correlation between knowledge management (KM) and performance of research and development (R&D) in a major automobile manufacturing company. Two questionnaires were used. Choy's "KM performance outcomes" approach was used for KM and customized balanced score card (BSC) model for measuring R&D centers' performance. The population consisted of all R&D employees in a company that has been working in auto industry, along with all its 12 subsidiaries which had R&D centers. Then three out of 12 companies were selected by cluster sampling from which 90 people were chosen to complete the questionnaires. The results showed a significant positive correlation between KM and the performance of R&D centers as well as three aspects of BSC, i.e. customer, internal processes and innovation. For the other aspects, the findings did not show any significant correlations.

Impact of Knowledge Management Dimensions on Learning Organization

2011 ◽  
Vol 7 (2) ◽  
pp. 68-85 ◽  
Author(s):  
Deepak Chawla ◽  
Himanshu Joshi
Keyword(s):  
Knowledge Management ◽  
Learning Organization ◽  
Positive Impact ◽  
Sustainable Competitive Advantage ◽  
Convenience Sample ◽  
Business Excellence ◽  
Learning Capabilities ◽  
Organizational Ability ◽  
And Performance ◽  
The Impact

Knowledge and knowledge driven learning determines the organizational ability to achieve sustainable competitive advantage. To excel in business, organizations need to develop processes that facilitate streamline information flow resulting in enhanced learning. This paper investigates the learning capabilities demonstrated by Indian organizations and for the differences between business excellence awarded and non-awarded organizations. This paper examines the impact of Knowledge Management (KM) dimensions on Learning Organization (LO) and tests if the impact is significantly different for these groups. A convenience sample of 57 executives from 16 Indian organizations participated in the study. The results show that organizations awarded for business excellence fare better on all items of LO as compared to non-awarded ones. However, statistical difference is found only in Vision and Strategy and Performance Improvement Process. The results show that most of the KM dimensions have a positive impact on LO dimensions.

Supporting start-up business model design through system dynamics modelling

2017 ◽  
Vol 55 (1) ◽  
pp. 57-80 ◽  
Author(s):  
Federico Cosenz
Keyword(s):  
System Dynamics ◽  
Performance Management ◽  
Business Model ◽  
Business Strategy ◽  
Single Case ◽  
Content Type ◽  
Business Modelling ◽  
Start Up ◽  
And Performance

Purpose The purpose of this paper is to explore how system dynamics (SD) modelling can provide a methodological support to business model (BM) design with the intent to better communicate business strategy and manage performance. Design/methodology/approach After a literature review of the field and an analysis of the strengths and limitations of conventional BM frameworks, the paper illustrates and discusses an approach that combines such a framework with SD modelling. A single-case study design was selected to explore the implications and limitations of using this combined approach to business modelling. Findings The methodological support provided by SD to BM design may effectively improve business strategy communication and performance management through both the adoption of a systemic and flexible perspective able to identify and analyse the main cause-and-effect relationships between the key-elements of the business strategy, and the use of a simulation technique that contributes in understanding how a firm operates, and its prospective performance over time. Originality/value Growing interest for BMs appears in the recent strategic management literature with research highlighting strengths and shortcomings. However, few attempts have been produced to overcome such limitations, while the adoption of SD is relatively new in supporting BM design.

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