scholarly journals Evaluating the impact of ERP systems on SC performance with ISM

2017 ◽  
Vol 8 ◽  
pp. 101 ◽  
Author(s):  
Cristina López Vargas ◽  
Jenifer López García
Keyword(s):  
Supply Chain ◽  
Business Processes ◽  
Supply Chain Performance ◽  
Structural Modelling ◽  
Erp Systems ◽  
Erp System ◽  
Beneficial Effects ◽  
Comprehensive Framework ◽  
The Impact

<p class="Abstract">Most companies nowadays have already implemented on-premise or cloud -based ERP systems into their IT infraestrutures. These packages allow firms to integrate, standardize and execute the whole business processes in real time, improving their productivity and operational efficiency. Previous studies highlight their beneficial effects go beyond the single firm. Indeed, ERP system can assist supply‐chain partners to work in close coordination. In order to reach a better understanding in this matter, the present study aims to develop a comprehensive framework. This will represent the benefits derived from ERP adoption in Supply Chain performance. In doing so, we applied an interpretive structural modelling (ISM). Finally, we provide a case study that explores the viability of this framework.</p>

Exploring An Alternative Method of Evaluating the Effects of Erp: A Multiple Case Study

2009 ◽  
Vol 24 (3) ◽  
pp. 251-268 ◽  
Author(s):  
Sylvestre Uwizeyemungu ◽  
Louis Raymond
Keyword(s):  
Organizational Performance ◽  
Enterprise Resource Planning ◽  
Organizational Context ◽  
Business Processes ◽  
Evaluation Method ◽  
Resource Planning ◽  
Point Of View ◽  
Erp Systems ◽  
Erp System

Previous research has already established that compared to other types of investments, information technology (IT) investments are insufficiently or not at all evaluated. This can be partly explained by the lack of adequate IT evaluation methods and tools. In the case of enterprise resource planning (ERP) systems whose effects on organizational processes and performance are intrinsically profound and wide-ranging compared to those of traditional IT limited to some spheres of organization, evaluation activities may be an issue of great concern. This study thus aims to propose and test an alternative evaluation method adaptable to the organizational context, making it possible to measure the contribution of an ERP system to organizational performance in all its aspects. Combining a process-based model and a scorecard model, the proposed method was first designed from a review of information systems evaluation literature. It has then been validated and refined through a multi-case study of manufacturing firms: an in-depth pilot case study was conducted, and thereafter the study was replicated on two other cases. Results show that the method proposed here enables organizations to determine the extent to which the firm's operational and overall performance has been impacted by the adoption and use of ERP systems, through the automational, informational, and transformational effects of ERP on their business processes. From a practical point of view, three contributions must be mentioned: the proposed method allows for a strong contextualization of its application, it is action-oriented, and it allows comparison across organizations even though organizational contexts may totally differ.

Assessing the Impact of Knowledge Transfer Mechanisms on Supply Chain Performance

2012 ◽  
pp. 1477-1491 ◽  
Author(s):  
Stephen McLaughlin
Keyword(s):  
Supply Chain ◽  
Information Transfer ◽  
Business Processes ◽  
Supply Chain Performance ◽  
Chain Process ◽  
Core Business ◽  
Supply Chain Process ◽  
Business Function ◽  
The Impact ◽  
Transfer Mechanisms

With the complexity of organizations increasing, it is becoming vitally important that organizations understand how knowledge is created and shared around their core business processes. However, many organizations deploy technology without due consideration for how their employees access, create and share information and knowledge. This chapter explores the subject empirically through the study of how employees work with information and knowledge around a core business function – in this case a supply chain process. In order to do this the organization needs to be viewed for a network perspective as it relates to specific business processes. Viewing the organization in this way enabled the author to see how employee’s preferred knowledge and information transfer mechanisms varied across the core process. In some cases the identified transfer mechanisms where at odds with the prescribed organization wide mechanisms. However, when the organization considered the employee’s preferred transfer mechanisms as part of an overall process improvement, the E2E supply chain performance was seen to improve significantly.

Assessing the Impact of Knowledge Transfer Mechanisms on Supply Chain Performance

2011 ◽  
pp. 157-171
Author(s):  
Stephen McLaughlin
Keyword(s):  
Supply Chain ◽  
Information Transfer ◽  
Business Processes ◽  
Supply Chain Performance ◽  
Chain Process ◽  
Core Business ◽  
Supply Chain Process ◽  
Business Function ◽  
The Impact ◽  
Transfer Mechanisms

With the complexity of organizations increasing, it is becoming vitally important that organizations understand how knowledge is created and shared around their core business processes. However, many organizations deploy technology without due consideration for how their employees access, create and share information and knowledge. This chapter explores the subject empirically through the study of how employees work with information and knowledge around a core business function – in this case a supply chain process. In order to do this the organization needs to be viewed for a network perspective as it relates to specific business processes. Viewing the organization in this way enabled the author to see how employee’s preferred knowledge and information transfer mechanisms varied across the core process. In some cases the identified transfer mechanisms where at odds with the prescribed organization wide mechanisms. However, when the organization considered the employee’s preferred transfer mechanisms as part of an overall process improvement, the E2E supply chain performance was seen to improve significantly.

The impact of digitalization on business processes: case study: Kosovo SMEs

2018 ◽  
Author(s):  
Ylber Limani ◽  
Edmond Hajrizi ◽  
Rina Sadriu
Keyword(s):  
Business Processes ◽  
The Impact
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