PurposeThe purpose of this research is to propose a framework for developing business intelligence systems (BIS).Design/methodology/approachFollowing a qualitative research method, a comprehensive framework at organizational and individual level, as well as team level, was developed.FindingsThe findings revealed that team-level influential factors play a more significant role in BIS development success. The results also indicate that BIS development relies on suppliers, customers and their relationships, whereas the supplier side has a more significant impact on determining successful development. Drawing on these findings, embedded knowledge, knowledge management process capability and project team members’ interaction were identified at team level on supplier side which significantly influence the success of BIS development.Practical implicationsThis research provides insights into a framework toward successful development of BIS.Originality/valueThe findings of this exploratory study would be useful for planners and managers of BIS development projects to enhance success probability of such projects.
Possibilities of Usage of Strategic Business Intelligence Systems Based on Databases in Agile Manufacturing
