scholarly journals Strategic Information Systems and Artificial Intelligence in Business

Author(s):  
Mohamed RTAL ◽  
Mostafa HANOUNE

Information systems are defined as systems that consist of a group of people, data records, and some manual and non-manual operations. These systems generally handle data and information related to each system, and it can also be defined as a set of elements that overlap with each other to collect, process, store and distribute information on a specific topic. Systematically, in order to support the organization, control it, and the analysis, and form a clear current and future vision of the topic in question. Information systems are a group of programs that are used to archive, manage and organize data, and process them with specific procedures established according to the workflow mechanism in the organization, in order to obtain the final outputs. It is noteworthy that information systems are completely different from information technology, as information systems use information technology techniques which were created to serve its based business.

1987 ◽  
Vol 2 (1) ◽  
pp. 30-41 ◽  
Author(s):  
Elisabeth K. Somogyi ◽  
Robert D. Galliers

This paper provides a brief historical overview of developments in the application of information technology. It highlights the key turning points and examines how the role of information systems has changed during the brief history of this new technology.


Author(s):  
Jose Rodrigo Cordoba ◽  
Gerald Midgley ◽  
Diego Ricardo Torres

Current practice in strategic information systems (IS) planning seems to be focused on surfacing an organisation’s vision and goals, exploring the potential offered by information technology (IT), and designing information systems to support the fulfillment of the stated goals using the most appropriate technology available (García, 1993; Currid, 1994; Lewis, 1994; Andreu et al., 1996). Methodologies for IS planning usually involve the training and participation of individual employees—but only in so far as they contribute to furthering the pre-set organisational agenda. These methodologies also tend to assume a ‘standard’ role for IS experts: providing expertise in IT/IS management. Most of the literature and the practice of IT/IS development in organisations seem to be focused upon technical issues (Davies and Wood-Harper, 1989), where computer science experts play an important role (Winograd and Flores, 1987). They are expected to provide knowledge to solve problems.


2009 ◽  
Vol 21 (4) ◽  
pp. 41-62 ◽  
Author(s):  
Randy V. Bradley ◽  
Terry Anthony Byrd

Organizations that lack a coherent strategy for managing and evolving their IT platform and resources end up with fragmentation within the organization. Because the need for data sharing and systems integration is not always limited to the internal organization, the boundaries between the organization and its customers, vendors, suppliers, and partners are often blurred. It appears to be evident that organizations must have a clear idea of where they stand in regards to their own Information Technology Architecture (ITA) before preparing to adopt a new, shared ITA. This paper applies the reach and range concept and theory associated with strategic information systems planning to conceptually position ITA as a concept that provides convergence of a variety of frameworks related to IT and business alignment.


Author(s):  
Mohammad Dadashzadeh ◽  
Krishnan Krishnaiyer ◽  
Ashok Ramkumar ◽  
Sriram Swaminathan

Customer Relationship Management (CRM) has become yet another bandwagon in the crowded caravans towards strategic information systems nirvana. In this paper, we contend that beyond serving as a buzzword and a passing fad to acquire an Information Technology (IT) solution from clamoring vendors, managements enthusiasm for CRM can effectively be cultivated to develop the organizations strategic plan for making the customer the focal point of all activities. To that end, we examine CRM technologies by considering what they offer for managing each stage of the Customer Resource Life Cycle (CRLC).


Author(s):  
Syed Mubashir Ali ◽  
Asim Iftikhar

Recent past has seen an epidemic growth in the adoption of strategic information systems. In order to be successful, enterprises are putting in huge investments into implementation of information technology (IT) and knowledge management systems (KMS). KMS implementation in an IT industry has been discussed in this paper. Several challenges including multiple information sources, access control, and employee’s mistrust among others are being identified along with their possible solutions. Later foreseen benefits of KMS implementation including quicker problem identification, faster response time, and cost saving among others are being highlighted. The paper concludes with revealing future research possibilities.


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