Prospects & Challenges of Implementing Knowledge Management System in IT Industry

2018 ◽  
Vol 7 (1) ◽  
Author(s):  
Syed Mubashir Ali ◽  
Asim Iftikhar
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Information Sources ◽  
Knowledge Management System ◽  
Management Systems ◽  
Future Research ◽  
Recent Past ◽  
It Industry ◽  
Strategic Information ◽  
Strategic Information Systems

Recent past has seen an epidemic growth in the adoption of strategic information systems. In order to be successful, enterprises are putting in huge investments into implementation of information technology (IT) and knowledge management systems (KMS). KMS implementation in an IT industry has been discussed in this paper. Several challenges including multiple information sources, access control, and employee’s mistrust among others are being identified along with their possible solutions. Later foreseen benefits of KMS implementation including quicker problem identification, faster response time, and cost saving among others are being highlighted. The paper concludes with revealing future research possibilities.

Development of Web-based knowledge management systems

2002 ◽  
Vol 21 (3) ◽  
pp. 153-158
Author(s):  
David C. Chou ◽  
Binshan Lin
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Technology Integration ◽  
Business Intelligence ◽  
Knowledge Management System ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Web Based ◽  
Complex Process ◽  
Operation And Management

Knowledge management is a complex process that collects, stores, and distributes business intelligence for corporate operation and management. This paper discusses the implication of knowledge management, its process, bottlenecks, information technology integration, and development of a Web-based knowledge management system.

Model Knowledge Management System Konseling Mahasiswa Berbasis Cloud Computing

CCIT Journal ◽  
2019 ◽  
Vol 12 (2) ◽  
pp. 138-148
Author(s):  
H. Abdul Hamid Arribathi ◽  
Dedeh Supriyanti ◽  
Lusyani Sunarya
Keyword(s):  
Information Technology ◽  
Cloud Computing ◽  
Knowledge Management ◽  
Management System ◽  
Positive Impact ◽  
Professional Staff ◽  
Knowledge Management System ◽  
Literature Study ◽  
Student Counseling ◽  
The World

Information technology is increasingly developing and has a positive impact on the world of education. The implementation of student counseling with a Knowledge Management System is one of the contributions of information technology in the world of education. Many benefits provided by the Student Counseling Knowledge Management System, in managing the knowledge needed by the counselor section to document student consultations. The development and implementation of a KMS counseling system costs more to employ professional staff to maintain and improve; KMS student counseling application; For this reason, it is necessary to design a Cloud Computing-based Student Counseling Knowledge Management System. The research method carried out in the first stage is to collect data and information about Knowledge Management and Student Counseling, and how to use it to create a Knowledge Management System Application, Student Counseling Based on cloud computing. Furthermore, conducting a literature study and literature review, system design is in the form of data architecture compounding, process design, network design, and user interface design. The design results of this system can facilitate educational institutions in conducting online cloud computing-based student counseling

Analisis Pembangunan Sistem Informasi Pengelolaan Lingkungan Bebas Sampah Terintegrasi di Wilayah Pariwisata Indonesia

2018 ◽  
Vol 8 (2) ◽  
pp. 54-61
Author(s):  
Leonardi Paris Hasugian ◽  
Sintya Sukarta ◽  
Raden Fenny Syafariani
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Management System ◽  
Visual Communication ◽  
Knowledge Management System ◽  
Communication Media ◽  
Tourism Destination ◽  
Technology Knowledge ◽  
Index Terms

Cleanliness is one of many other indicator that have to be held by a tourism destination. It mean that the tourism destination should be clean from garbage or any other dirty things. Indonesia is a tourism destination that have been known as a beautiful and humble country to be visited. As a tourism country, Indonesia should also give a big concern to the cleanliness issue. Various criticisms and suggestions always delivered to the manager or government of the tourist sites, but the response from them was null. There have to be a research to find out what is the root of the environment cleanliness problem and which part of the improvement that was missed. This study covers how to integrate all the stakeholder by using Information Technology in order to address the environment cleanliness issue. Existing policy established will be the basis for analyzing, designing, implementing, and evaluating a product in addressing the issues of garbage. The research is developed under the PEST and SWOT method, and using the Knowledge Management System. Visual Communication Media is a product that was built to help people in controlling the outstanding garbage. Information technology is built to become a medium in managing information related to garbage problems. Meanwhile, Counseling and Socializing is held to provide learning of the importance in maintaining hygiene. The integration of these things is monitored and evaluated to obtain a comprehensive improvement. Index Terms—Cleanliness, Information Technology, Knowledge Management System.

Effort-Accuracy Trade-Off in Using Knowledge Management Systems

2010 ◽  
pp. 2226-2252
Author(s):  
Robin S. Poston ◽  
Cheri Speier
Keyword(s):  
Knowledge Management ◽  
Research Study ◽  
Management Systems ◽  
Future Research ◽  
Cognitive Resources ◽  
Knowledge Management Systems ◽  
Trade Off ◽  
Content Quality ◽  
Computer Mediated

To solve complicated problems, people often seek input from others. Knowledge management systems (KMSs) provide help in this activity by offering a computer-mediated approach to information sharing. However, if the KMS contains content that is obsolete or incomplete, those using the system may expend greater amounts of effort to detect what content is worthwhile or they risk relying on poor inputs, which may lead to less accurate solutions to their problems. As a result, most KMSs include rating schemes as part of the user interface designed to help those using the system identify high-quality content. Rating schemes depend on current users rating the quality of the existing content, guiding subsequent users in future content searches. If specific ratings are low in validity, then they may not reflect the true content quality (unintentionally or intentionally). This chapter provides a robust summary of the KMS literature and draws on the effort-accuracy trade-off framework to offer the results of a research study. The research study examines how rating validity influences how KMS users employ their limited cognitive resources to search and evaluate KMS content, with the goal of finding and using the highest-quality content. Through an experimental design, the study described herein manipulates rating validity and content quality in a replicated KMS setting and examines how users trade off search and evaluation effort. The results of the study demonstrate that rating validity differentially influences how KMS search and evaluation effort relates to decision accuracy. The chapter concludes with a discussion of the study findings and ideas for future research.

Human Resource Development as a Knowledge Management System

2016 ◽  
pp. 1-19 ◽  
Author(s):  
Claretha Hughes ◽  
Matthew W. Gosney
Keyword(s):  
Knowledge Management ◽  
Human Resource Development ◽  
Human Resource ◽  
Management System ◽  
Resource Development ◽  
Point Of View ◽  
Knowledge Management System ◽  
Management Systems ◽  
Knowledge Management Systems ◽  
Transfer Of Knowledge

The crux of the challenge in bridging the scholar-practitioner gap in Human Resource Development is in creating effective mechanisms for the transfer of knowledge between scholars and practitioners. Emerging literature on the topic of knowledge management, and of knowledge management systems, provide a compelling point of view in which to consider the scholar-practitioner gap in HRD. In the chapter, knowledge management systems, as a functional outcropping of systems theory, are considered along with the use of logic models to develop and evaluate organization and program effectiveness. Preliminary research results conducted by Hughes and Wang (2015) gives further support to the notion that considering HRD as a knowledge management system may provide a framework for bridging the scholar-practitioner gap.

Effective Knowledge Management Using Wikis

2017 ◽  
Vol 7 (4) ◽  
pp. 32-49 ◽  
Author(s):  
Jeffrey Hsu ◽  
Gary Bronson ◽  
Zhongxian Wang
Keyword(s):  
Knowledge Management ◽  
Management Systems ◽  
Future Research ◽  
Knowledge Management Systems ◽  
Research Framework ◽  
Types Of Knowledge ◽  
Security Concerns

This paper presents a discussion and in-depth exploration of using Wikis for providing support to, and for the effective maintenance of, knowledge management systems. Specific issues, considerations, and relevant areas for which Wikis can be most effective are addressed. This includes identifying both strengths and weaknesses of Wikis as they apply to the various types of knowledge management requirements, including information capture, retention, dissemination, updating, and security concerns. A conceptual and research framework of the major impacts, challenges, and issues is also presented, as well as areas for future research.

Knowledge Management Metrics

2011 ◽  
pp. 3409-3420 ◽  
Author(s):  
A. Kankanhalli ◽  
B. C.Y. Tan
Keyword(s):  
Knowledge Management ◽  
Management Systems ◽  
Future Research ◽  
Knowledge Management Systems ◽  
Research And Practice ◽  
Knowledge Asset ◽  
Business Metrics

Metrics are essential for the advancement of research and practice in an area. In knowledge management (KM), the process of measurement and development of metrics is made complex by the intangible nature of the knowledge asset. Further, the lack of standards for KM business metrics and the relative infancy of research on KM metrics points to a need for research in this area. This article reviews KM metrics for research and practice, and identifies areas where there is a gap in our understanding. It classifies existing research based on the units of evaluation such as user of knowledge management systems (KMS), KMS project, KM process, KM initiative, and organization as a whole. The article concludes by suggesting avenues for future research on KM and KMS metrics based on the gaps identified.

Retaining Organizational Knowledge: A Case Study of an Australian Construction Company

2002 ◽  
Vol 01 (02) ◽  
pp. 119-129 ◽  
Author(s):  
Lesley Pek Wee Land ◽  
Malcolm Land ◽  
Meliha Handzic
Keyword(s):  
Knowledge Management ◽  
Management System ◽  
Business Processes ◽  
Organizational Knowledge ◽  
Knowledge Management System ◽  
Future Research ◽  
Construction Company ◽  
Concrete Form ◽  
Structure Knowledge

Few would refute the importance of harnessing organizational knowledge — for reuse, learning, and process improvement. Once retained in a concrete form, knowledge becomes less fragmented and more easily accessible and useable. Such a knowledge management system indeed becomes a source of competitive advantage for an organization. The key to achieving this is by retaining the existing organizational knowledge so that we do not have to rely solely on available expertise. A number of knowledge management frameworks exist which help us to classify and structure knowledge. No single framework dominates, because different organizations have different needs depending on factors such as culture and business processes. At the same time, there is a lack of case studies on how organizations create or operate such a knowledge management system. In this paper, we present a case study of a knowledge management system used in a specific context — an Australian construction company. The study shows that, at least in this particular context, a knowledge management system can operate only where it does not interfere with the existing workflow of the organization. Furthermore, the importance of retaining valuable tacit knowledge is emphasized. We also discuss the implications for future research and practice.

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