scholarly journals The effect of quality components of hospital environment on user satisfaction, with a naturalistic approach in Tehran

2021 ◽  
Vol 9 (35) ◽  
pp. 5-30
Author(s):  
Masoumeh Alereza amiri ◽  
Farah Habib ◽  
Azadeh Shahcheraghi
2021 ◽  
Vol 13 ◽  
pp. 1068-1074
Author(s):  
Leandro Cardozo dos Santos Brito ◽  
Haylla Simone Almeida Pacheco ◽  
Paula de Moura Lopes ◽  
José Wicto Pereira Borges ◽  
Fernando Ferraz do Nascimento ◽  
...  

Objetivo: analisar o nível de satisfação dos usuários com os cuidados de enfermagem no ambiente hospitalar. Método: estudo transversal, analítico, quantitativo, realizado com 101 pacientes de um hospital do Centro-Sul do Piauí, no período de março de 2016 a janeiro de 2017. Utilizou-se a “Escala de satisfação do cliente” da Classificação dos Resultados de Enfermagem, com análise dos resultados a partir do Software Statistic Package for Social Sciences. Resultados: os pacientes se mostraram satisfeitos com os cuidados de enfermagem (58,4%). As variáveis que apresentaram associação estatisticamente significante com a satisfação foram “raça/cor” (p=0,028) e “situação conjugal” (p=0,030), além dos indicadores “alimentar-se” (p=0,018) e “higiene” (p=0,035) da escala de autocuidado. Conclusão: a satisfação dos pacientes permite a identificação de potencialidades e deficiências fornecendo contribuições para a reorganização das atividades assistenciais, gerenciais e de ensino.


2016 ◽  
Vol 19 (3) ◽  
pp. 135-148 ◽  
Author(s):  
Adnika Bayu Saputra

Implementation SIMRS currently still experiencing problems and obstacles level of user acceptance. This study analyzed the results of evaluation of the success factors SIMRS application using HOT-Fit Model (Organization Human Technology - Net benefits). The model have been selected for this model may provide an explanation and provide identification factor of the implementation of a system in terms of Technology, Human, Organization and Net benefit. The model included eight variables consist of System Quality, Information Quality, Service Quality, Use of the System, User Satisfaction, Organizational Structure, Environmental Organizations and Net benefits (the benefit system). Based on the results of data obtained from the RS PKU Muhammadiyah Temanggung, it can be concluded that the variables that affect the successful implementation SIMRS is on the side of the variable tehnology is the quality of the system, the quality of information and service quality, while from the variable human ie user satisfaction affects the use of the system, in terms of organization variables which greatly affect the structure of the existing organizational environment. The successful implementation of SIMRS at RS PKU Muhammadiyah Temanggung influenced by the support and encouragement from the managerial to the users SIMRS conditions and the availability of adequate facilities in the hospital environment for use SIMRS. Keywords: Information System, Managemen, Hospital ABSTRAK Penerapan SIMRS saat ini masih mengalami kendala dan hambatan ditingkat penerimaan pengguna Penelitian ini melakukan analisis terhadap hasil Evaluasi faktor-faktor keberhasilan penerapan SIMRS dengan menggunakan Model HOT-Fit (Human Organization Technology – Net benefits). Model ini dapat memberikan penjelasan dan memberikan identifikasi faktor penerapan sebuah sistem dari sisi Teknologi, Manusia, Organisasi dan Net benefit. Model ini melibatkan delapan variabel yang terdiri dari Kualitas Sistem, Kualitas Informasi, Kualitas Layanan, Penggunaan Sistem, Kepuasan Pengguna, Struktur Organisasi, Lingkungan Organisasi dan Manfaat Sistem. Berdasarkan hasil yang diperoleh dari RS PKU Muhammadiyah Temanggung, maka dapat disimpulkan bahwa variabel yang mempengaruhi keberhasilan penerapan SIMRS adalah dari sisi variabel teknologi yaitu kualitas sistem, kualitas informasi dan kualitas layanan, sedangkan dari sisi variable manusia yaitu kepuasan pengguna mempengaruhi penggunaan sistem, dari sisi variabel organisasi yaitu struktur sangat mempengaruhi lingkungan organisasi yang ada. Keberhasilan penerapan SIMRS di RS PKU Muhammadiyah Temanggung dipengaruhi oleh adanya dukungan dan dorongan dari pihak manajerial kepada para pengguna SIMRS serta tersedianya kondisi fasilitas yang memadai di lingkungan rumah sakit untuk menggunakan SIMRS. Kata Kunci : Sistem Informasi, Manajemen, Rumah Sakit


Crisis ◽  
2010 ◽  
Vol 31 (6) ◽  
pp. 303-310 ◽  
Author(s):  
Bas Verwey ◽  
Jeroen A. van Waarde ◽  
Molla A. Bozdağ ◽  
Iris van Rooij ◽  
Edwin de Beurs ◽  
...  

Background: Assessment of suicide attempters in a general hospital may be influenced by the condition of the patient and the unfavorable circumstances of the hospital environment. Aims: To determine whether the results of a reassessment at home shortly after discharge from hospital differ from the initial assessment in the hospital. Methods: In this prospective study, systematic assessment of 52 suicide attempters in a general hospital was compared with reassessment at home, shortly after discharge. Results: Reassessments at home concerning suicide intent, motives for suicide attempt, and dimensions of psychopathology did not differ significantly from the initial hospital assessment. However, patients’ motives for the suicide attempt had changed to being less impulsive and more suicidal, worrying was significantly higher, and self-esteem was significantly lower. A third of the patients had forgotten their aftercare arrangements and most patients who initially felt no need for additional help had changed their mind at reassessment. Conclusions: Results from this group of suicide attempters suggest that a brief reassessment at home shortly after discharge from hospital should be considered.


2004 ◽  
Author(s):  
William S. Helton ◽  
Jessica M. Neu ◽  
Tangy A. Shell ◽  
Alison J. Ramsey ◽  
Danielle M. Myers

2015 ◽  
Vol 48 (06) ◽  
Author(s):  
S Lammertz ◽  
G Gründer ◽  
S Tauber ◽  
T Veselinovic ◽  
C Hiemke ◽  
...  

2005 ◽  
Vol 44 (S 01) ◽  
pp. S58-S60 ◽  
Author(s):  
W. Mohnike

Summary:PET is being considered a diagnostic commodity in clinical practice worldwide and thus receives increasing attention by health insurances and governmental organizations. In Germany, however, neither PET nor PET/CT are subject to reimbursement. This renders clinical PET and PET/CT imaging a challenge both in a general hospital environment and in private practice. This article describes briefly these challenges, which are not solely related to turf battles and associated costs.


Sign in / Sign up

Export Citation Format

Share Document