Understanding Consumer’s Satisfaction to Online Hotel Review Systems: Quality Perception and Usability

2021 ◽  
Vol 22 (6) ◽  
pp. 1299-1311
Author(s):  
Quan Xiao Quan Xiao ◽  
Shun Li Quan Xiao ◽  
Xing Zhang Shun Li ◽  
Minjuan Zhong Xing Zhang
Keyword(s):  
Quality Perception ◽  
Systems Quality

A Psychometric Study of the Quality Perception Questionnaire

2012 ◽  
Vol 71 (2) ◽  
pp. 101-106 ◽  
Author(s):  
Raffaele Cioffi† ◽  
Anna Coluccia ◽  
Fabio Ferretti ◽  
Francesca Lorini ◽  
Aristide Saggino ◽  
...  
Keyword(s):  
Structural Equation ◽  
Factor Model ◽  
Equation Modeling ◽  
Fit Indices ◽  
Quality Perception ◽  
Italian Survey ◽  
Confirmatory Factor ◽  
Instrument Measuring ◽  
Hospital Structures

The present paper reexamines the psychometric properties of the Quality Perception Questionnaire (QPQ), an Italian survey instrument measuring patients’ perceptions of the quality of a recent hospital admission experience, in a sample of 4400 patients (Mage = 56.42 years; SD = 19.71 years, 48.8% females). The 14-item survey measures four factors: satisfaction with medical doctors, nursing staff, auxiliary staff, and hospital structures. First, we tested two models using a confirmatory factor analysis (structural equation modeling): a four orthogonal factor and a four oblique factor model. The SEM fit indices and the χ² difference suggested the acceptance of the second model. We then did a simulation using a bootstrap with 1000 replications. Results confirmed the four oblique factor solution. Third, we tested whether there were significant differences with respect to age or sex. The multivariate general linear model showed no significant differences in the factors with respect to sex or age.

Quality management in medical laboratories

2010 ◽  
Vol 30 (02) ◽  
pp. 55-62
Author(s):  
M. Fritzer-Szekeres
Keyword(s):  
Quality Management ◽  
Medical Laboratory ◽  
Management Systems ◽  
The European Union ◽  
Quality Management Systems ◽  
Iso 17025 ◽  
Iso 15189 ◽  
Medical Laboratories ◽  
Systems Quality ◽  
Standard Iso 15189

SummaryDuring the 20th century understanding for quality has changed and international and national requirements for quality have been published. Therefore also medical branches started to establish quality management systems. Quality assurance has always been important for medical laboratories. Certification according to the standard ISO 9001 and accreditation according to the standard ISO 17025 have been the proof of fulfilling quality requirements. The relatively new standard ISO 15189 is the first standard for medical laboratories. This standard includes technical and management requirements for the medical laboratory. The main focus is the proof of competence within the personnel. As this standard is accepted throughout the European Union an increase in accreditations of medical laboratories is predictable.

QUALITY PERCEPTION INFLUENCES ON THE EFFECTIVENESS OF COMMERCIAL STIMULI

2016 ◽  
Author(s):  
Alvaro Garrido-Morgado ◽  
Oscar Gonzalez-Benito ◽  
Mercedes Martos-Partal
Keyword(s):  
Quality Perception

First and Second Law Analysis of a Flat Plate Collector Working With Nanofluids

2018 ◽  
Author(s):  
M. T. Nitsas ◽  
I. P. Koronaki ◽  
L. Prentza
Keyword(s):  
Flat Plate ◽  
Second Law Of Thermodynamics ◽  
Climatic Conditions ◽  
Working Fluid ◽  
Second Law ◽  
Inlet Temperature ◽  
Water Tank ◽  
Systems Quality ◽  
Typical Day ◽  
Flat Plate Collector

The utilization of solar energy in thermal energy systems was and always be one of the most effective alternative to conventional energy resources. Energy efficiency is widely used as one of the most important parameters in order to evaluate and compare thermal systems including solar collectors. Nevertheless, the first law of thermodynamics is not solely capable of describing the quantitative and qualitative performance of such systems and thus exergy efficiency is used so as to introduce the systems’ quality. In this work, the performance of a flat plate solar collector using water based nanofluids of different nanoparticle types as a working fluid is analyzed theoretically under the climatic conditions in Greece based on the First and Second Law of Thermodynamics. A mathematical model is built and the model equations are solved iteratively in a MATLAB code. The energy and exergy efficiencies as well as the collector losses coefficient for various parameters such as the inlet temperature, the particles concentration and type are determined. Moreover, a dynamic model is built so as to determine the performance of a flat plate collector working with nanofluids and the useful energy that can be stored in a water tank. The exergy destruction and exergy leakage are determined for a typical day in summer during which high temperatures and solar intensity values are common for the Greek climate.

scholarly journals Crossmodal effect of music and odor pleasantness on olfactory quality perception

2014 ◽  
Vol 5 ◽  
Author(s):  
Carlos Velasco ◽  
Diana Balboa ◽  
Fernando Marmolejo-Ramos ◽  
Charles Spence
Keyword(s):  
Quality Perception

scholarly journals Middle School Students’ Perceptions of the Quality of School Life in Ankara

2016 ◽  
Vol 6 (1) ◽  
pp. 175 ◽  
Author(s):  
Figen Eres ◽  
Pinar Bilasa
Keyword(s):  
Middle School ◽  
Academic Success ◽  
Middle School Students ◽  
Life Quality ◽  
School Management ◽  
School Life ◽  
School Students ◽  
Quality Perception ◽  
Quality Of School Life

The aim of this research is to measure the perception of middle school students in Ankara regarding the quality of school life. According to the findings obtained, the students have moderate level perceptions about the quality of school life. Their perceptions about sub-dimensions vary. While the students have the highest perceptions about sub-dimension “status”, they have the lowest perceptions about “school management”. The students have moderate perceptions about sub-dimension “student” which includes mutual relations between students. Similarly, they have moderate perceptions about feelings towards the school which include items related with school image as perceived by the students. The school management, which is directly responsible for the school climate and image, has an impact on life quality perception. Analyzing school life quality of the students by their demographic features, it was found that female students and students in a class consisting of 10-20 students have higher school life quality perception. Although academic success of the students varies, their school life quality perception does not vary.

QUALITY PERCEPTION OF VEGETABLES BY BELGIAN CONSUMERS

2000 ◽  
pp. 89-96 ◽  
Author(s):  
J. Viaene ◽  
W. Verbeke ◽  
X. Gellynck
Keyword(s):  
Quality Perception
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